Poor service and lack of communication
Lack of communication within the organization and with the client. Further, they should take responsibility for their errors. Client satisfaction is not a priority for them. Overall not satisfied because of multiple errors. It will take more then 1 year to get our door and get our other door fixed. This is all due to errors done by Verdun. Each doors are over 3000$. We have already spent over $12000 for windows. The company has not apologized for delays or their error.
- Approximate cost of services:
- $15,000.00
- Company Response
Hello, we are so sorry to hear about your experience and that your project is still ongoing. Please, let us know some more information about your order so we can review and take the appropriate action to resolve this. Please reach out to reviews@verdunwindows.com. Thank you.