Metro Chimney Inc

Chimney Sweeps
1174 Trillium Court Oshawa ON L1G 7M2
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HomeStars
Chimney Sweeps
Metro Chimney Inc
Star Score
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95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2018 winner 5 timesBest of 2018winner 5 times

Reviews for Metro Chimney Inc

Average customer rating:
9.9 10 (138 reviews)

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Kelly
Kelly
2 reviews Toronto, ON
10/10

Concrete chimney cap

Mitch was very responsive to emails and was friendly and courteous during the work. He provided a great quote along with pictures and an explanation of the work once it was complete. Very quick and efficient.

Approximate cost of services:
$400.00
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Company Response

Thanks for the business
It was a pleasure

Mitch

Thomas in Toronto
Thomas in Toronto
4 reviews Toronto, ON
10/10

Chimney cleaning

They were super responsive. No games, and great price!
I needed my chimney cleaned so I contacted them.
I was pleasantly surprised by their fast reply.
I recommend this business for their responsiveness and the fact they are courteous and informative throughout the entire process.
Thanks for ensuring our chimney is in good condition guys! See you next time!

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review
It was a pleasure
Mitch

Private User
Private User
0 reviews Toronto, ON
10/10

chimney cleaning

Chris and Mitch are a father and son team who were courteous, friendly, and very efficient. They followed all Covid protocols as they cleaned the chimney. I have no hesitation in recommending them.

Approximate cost of services:
$170.00
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Company Response

Thank you for the great review
It was a pleasure
Mitch

L Grant from DWIGHT
L Grant from DWIGHT
3 reviews Toronto, ON
8/10

Chimney sweep

They setup an appointment promptly. Confirmed the appointment and attended on time. Did all of the cleaning properly neat and tidy explained/answered all questions. Very satisfied with all of their work

Approximate cost of services:
$170.00
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Company Response

Thanks Dwight!
Mitch

Joanne
Joanne
6 reviews Toronto, ON
10/10

Clean chimney after chimney rebuild

I met Chris and Mitch for the first time this month. I just had my chimneys rebuilt and I needed them cleaned before they could be used.
Mitch did a thorough job cleaning the chimneys and removing the debris left behind from the rebuilds. Chris inspected my "chimney systems" and gave me great advice and understanding. I would highly recommend this father-son company to anyone who needs a wood burning fireplace cleaned.

Approximate cost of services:
$600.00
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Company Response

Thanks Joanne
All the best

Mitch and Chris

Connie in Toronto
Connie in Toronto
3 reviews Toronto, ON
10/10

chimney cleaning

Metro has been cleaning our wood-burning fireplace since we bought our house in 2014. Chris, and now Mitch, always do a great job and I look forward to seeing them every time. I highly recommend them.

Approximate cost of services:
$169.00
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Company Response

Thanks for the review
Mitch

Private User
Private User
Private User reviews Toronto, ON
3/10

disappointed

Before I booked I read their reviews. One customer said if there are issues about the work they did they don’t reply to emails or phone calls or make amends. There’s always someone upset so I dismissed it. My mistake. They missed cleaning part of our chimney and 2 polite emails, 1 phone call and a week later, no response. Totally ignored.

Approximate cost of services:
$170.00
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Company Response

Hello Reviewer, I am so sorry to hear you had this experience. I do not have enough information to contact you so please call me at your earliest convenience. Customer service is important to us.
Sincerely,
Mitch and Chris

lsabatini
lsabatini
0 reviews Toronto, ON
10/10

Reliable, friendly and affordable chimney service

Chris and Mitchell did a great job cleaning and inspecting our chimney.

We're new homeowners - and new wood-burning fireplace users at that - and they provided honest advice to ensure our fireplace is safe and will last us through the years. They arrived on time, worked efficiently, and billed us for the original quoted price.

I'm really happy with the service I received and would highly recommend this reliable, friendly and affordable team for your chimney-related needs.

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review!
Mitch

David K in
David K in
3 reviews Richmond Hill, ON
10/10

Chimney cleaned

They were very polite. Came exactly on time and were clean, neat and quick. Answered all of my questions. Great service. Would highly recommend them. Thanks guys for the awesome service.

Approximate cost of services:
$170.00
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Company Response

Thanks David
All the best

Alex Drenea from Toronto
Alex Drenea from Toronto
8 reviews Toronto, ON
10/10

Cleaning Chimney

They came by exactly on time and did the job cleanly and quickly.
They took the time to explain what they are doing and gave us the knowledge to use our fireplace with confidence.

Would definitely call them again!

Approximate cost of services:
$175.00
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Company Response

Thanks for the business
Mitch

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Chimney Inc

Metro Chimney specializes in chimney rebuilds, tuck pointing, and chimney sweeping and fireplace inspection services.

With our service yard located in the Leaside area, Metro Chimney has serviced countless homes in Rosedale, Moore Park, Forest Hill and the Yonge and Eglinton areas.

Chimney and fireplace inspection is a very important part of fireplace safety. When you call Metro Chimney, we don't just show up to sweep your chimney, we inspect it with a WETT-certified mason who builds and restores fireplaces. We provide fireplace restorations, firebox rebuilds, and more!

When your no-mess chimney cleaning is being performed, we are looking at your hearth and hearth extension, your firebox and damper, as well as your mantel, smoke chamber and what type of liner you have. We are inspecting your chimney, above and below the roofline, looking at the brick or stonework for any damage that may require our attention. Call or email us today to find out more!

CATEGORIES
Tuck Pointing, Chimney Build & Repair, and Chimney Sweeps
SERVICES
Please call us directly to get the fastest service!
STYLES
We specialize in working with private homeowners
SPECIALITIES
Chimney rebuilds, masonry, chimney cleanings, rebuilding and repairing fireplaces, firebox repairs and restoration, and WETT inspections.
WEBSITE
https://metrochimneyinc.HomeStars.com
YEAR ESTABLISHED
1994
PAYMENT METHOD
Cheque & Cash
LICENSES
Wood Energy Technology transfer Inc.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All our work is guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.