Euro Line Windows Inc

Windows & Doors Installation & Service
7620 MacDonald Road Delta BC V4G 1N3
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Reviews for Euro Line Windows Inc

Average customer rating:
8.5 10 (26 reviews)

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Private User
Private User
Private User reviews Coquitlam, BC
2/10

Customer Service is subpar at best

Trying to get screen replacements from this company has been a nightmare. It has taken multiple weeks to try and speak with someone just to get replacement screens made. The cost changes between two people at the company making things confusing and the leeway time is extravagant for something that would appear to be super simple to do especially when the mesh is not needed in the frame. People told me they would call me back with details and never did. Still trying to get my frame sourced from this company. They do not respond to emails or phone calls and do not call you back when they say they are going to. Save yourself the hassle and don't go to this place for windows. There is definitely better service and support else where.

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Private User
Private User
Private User reviews Markham, ON
10/10

custom specs on euroline doors

After dealing with other door manufacturers I quickly realized Alfred Jury was the best person to be handling my custom doors. Alfred set us up a a a precise design and sent in the best installers for this job. Our doors are very unique size that Alfred made sure will fit our needs. These doors are the feature to our project. Having some of the best architects and biggest developers come through our project giving two big thumbs up is the best reward and I have Alfred to thank for this. Thank you Alfred cant wait to have you again on our next project.

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Company Response

Thank you for your review! We appreciate your business, and look forward to working with you again in the future.
EURO LINE WINDOWS INC

Helen in Delta
Helen in Delta
1 review Delta, BC
10/10

Window instalation

We live on a busy street and needed to replace our bedroom windows with better quality windows to reduce the traffic noise. We looked at different style windows from different companies and we found Euroline was by far the best. The process from beginning to end ( picking the windows to installation) was seamless. The customer service was great- friendly, informative and no pressure! I highly recommend Euroline for great windows and a great customer service experience!

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Company Response

Thank you for your review! We appreciate your business, and look forward to working with you again in the future.
EURO LINE WINDOWS INC

SEB Design Solutions Ltd. in Delta
SEB Design Solutions Ltd. in Delta
1 review Delta, BC
10/10

High-end quality product and service

Euroline's products are the best -quality windows on the market. The customer service at Euroline is impeccable. We were dealing with Nolan Myles and he displayed first-class customer service. Mr Myles is very knowledgeable, he responds quickly. Quality has its price but it's worth every single dollar. Our company highly recommends Euroline products.

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Company Response

Thank you for your review! We appreciate your business, and look forward to working with you again in the future.

Schlagintweit R.
Schlagintweit R.
1 review Maple Ridge, BC
10/10

Window/ door replacement

Another step in window door replacement in our weather exposed heritage house. Customer service representative, Nolan, remains accessible, knowledgeable and efficient. Office staff communicated effectively. The product was delivered, installed, finished, and tested, on time, by polite and friendly staff. We're confident that the weather resistance of the door assembly will match that of previously installed units.
Euroline delivers excellent products and customer service start to finish.
Robert and Emily Schlagintweit
Maple Ridge, B.C.

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Company Response

Thank you very much for your kind review, Robert and Emily.
The EuroLine team works hard to ensure that the quality of our service matches that of our products, and we always appreciate hearing from happy customers.
Let us know if there is anything more we can do for you in the future.

sunny.ghataurah
sunny.ghataurah
1 review Burnaby, BC
10/10

New Home Windows and doors

We built a custom home 8 years ago and used Euroline for all our windows. Brian helped us out. We are now building our next home and Brian helped us again. All new windows and doors and soon to have blinds. Great service, great quality, would use them over and over.  Service is what we want and we got it here. Would highly recommend them for any project if quality is on your radar...

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Company Response

Thank you very much for your feedback, Sunny!
We are grateful that you have chosen us for both your projects, and value your loyalty and your focus on high quality performance products.
It has been a pleasure working with you, and we wish you and your family the very best in your new home!
If you ever build again, we hope you will consider using us for a third time.

Private User
Private User
Private User reviews Montreal, QC
0/10

Do not deal with this company

We ordered over $30,000 in windows from this company and we did not receive screens for 4 windows. We have tried for over 9 months to get the screens and it is just one excuse after another. People have quit working with this company in Manitoba and there is no one who will help. Nice windows- too bad we can't use them. What a disgusting way to treat customers. For $300 you could have had a very happy and content customer and I would have gone with this company to get the other 15 windows we need. I am now looking for another company for a similar product. The company could care less about the customers once they get their money. Stay away from Euroline.

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Company Response

Dear Ross,
We are sorry that you had a negative experience that involved our product.
However, as we discussed on the phone, your review is inaccurate, as you did not purchase the product from us directly, but rather through a reseller, who is no longer in business.
It appears that at some point 3 screens went missing, even though they had been sent out with the order from our end.
While we have no control over what happens to product when it leaves the plant, we hope that you are now enjoying your windows with the additional screens we sent you at no cost.

Albert Wong from Vancouver
Albert Wong from Vancouver
1 review Vancouver, BC
10/10

Glass replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your guys have completed the window installation today as per schedule,
I write on behalf of the Owner and myself, your guys are a very professional team.
On top of a very good job in window installation, they kept their street shoes of the property,
Also, they did the clean up after job completed.
We really enjoyed working with you and everyone in your company.

Only wish we can afford to change to new windows every year. Haha.

Thanks again,
Best regards,

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Jim G. from North Vancouver
Jim G. from North Vancouver
1 review North Vancouver, BC
10/10

EuroLine French Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We purchased four sets (8 units) of French doors in November 1997, and have not had any operational or maintenance issues in that time. The doors are very solid and totally rigid. We use the ventilation feature regularly and find it a very handy and practical feature.

We highly recommend EuroLine doors for any patio application.

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Company Response

Thank you so much, Jim, for letting us know that after 18 years, your EuroLine French doors are still operating well and that you are happy with them. We are always glad to hear from satisfied customers. Thank you, also, for your recommendation! All the best, Catherine Johnston, Marketing Coordinator, EuroLine Windows

Nicole Chang from Surrey
Nicole Chang from Surrey
1 review Surrey, BC
10/10

French Doors replacement

Our home was buglarized so we had to replace our french doors. After checking out a few door companies, we chose EuroLine Windows because Nolan Myles was knowledgeable and courteous and he really knew his products. He gave me all the options and allowed us to decide which would best suit our needs. On delivery day, John and Jeremy did a fantastic job installing our new doors. It was apparent that they take great pride in their work. We are thrilled with the doors and will definitely recommend EuroLine Windows Inc. to family and friends in the future.

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Company Response

Hello Nicole, We are sorry to hear that your home was broken into. We are happy that Nolan was able to provide you with all the details and assistance that you required to make an informed decision and we are very glad that you are happy with your new French doors. We take pride in our products and we feel that our windows and doors are very secure and will help keep your family safe. Thank you, Nicole, for taking the time to write such a thoughtful review. Catherine Johnston, Marketing Coordinator, EuroLine Windows

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Euro Line Windows Inc

EuroLine is a private Canadian company founded in 1993 as A.N.G. Window Tech Ltd. In 1998, the name was changed to EuroLine Windows Inc. to better reflect the advanced European technology embraced by the company.

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Today, EuroLine is an innovative designer and manufacturer of distinctive windows and doors for private residences and commercial buildings. The company is the largest manufacturer of uPVC tilt & turn windows and doors in North America, with installations throughout North America and countries around the globe. EuroLine's head office and manufacturing plant is located in Delta, BC, with showroom locations in Victora, BC; Kelowna, BC; and Bothell, WA. Currently, EuroLine is one of only two companies to manufacture a Passive House certified window in North America.

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European Technology - Made in North America

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
* 4700-series ThermoPlus PHC - Passive House Certified/Compliant tilt & turn window and door system * 4700-series ThermoPlus tilt & turn window and door system * 1800-series casement and awning window system * Folding doors
SERVICES
Supply, install and service of EuroLine windows, doors and other fenestration products.
STYLES
* European-style tilt & turn windows and doors * European-style tilt & glide doors * European-style swing doors * North American-style crank-out casement and awning windows * Aluminum folding doors
SPECIALITIES
EuroLine specializes in high-quality, high-performance European windows and doors. EuroLine is one of only a handful of North American companies to manufacture a Passive House Certified window in North America.
WEBSITE
http://www.euroline-windows.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
85
RETURN POLICY
All products are custom made - returns cannot be accepted
PAYMENT METHOD
Mastercard, Visa, Cheque, Cash
MEMBERSHIPS
GVHBA, Fenestration Association of BC, NFRC, AAMA, CHBA, NAMI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Limit
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.