Save More Plumbing & Lighting Supplies

Bathroom & Kitchen - Fixtures & Accessories
VANCOUVER BC V6H 1P9
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HomeStars
Bathroom & Kitchen - Fixtures & Accessories
Save More Plumbing & Lighting Supplies
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54%

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Reviews by rating (past 12 months)

Reviews for Save More Plumbing & Lighting Supplies

Average customer rating:
7.9 10 (31 reviews)

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Mvan in Edmonton
Mvan in Edmonton
1 review Edmonton, AB
10/10

Home renovation dream come true

I visited Save More Plumbing & lighting over a year ago. They are amazing. I visited many time looking for ideas for my home design and the staff are a great help. I worked primarily with Soni and his expertise was beyond anything I could have imagine from a place where I just go to buy products. Their managers are so kind and helpful too. One even gave my husband his person cell number and told me if we ever needed any help to give him a call. My electricians made mistakes, my plumber even had a couple issues and we used that cell number and he let us know easy fixes for problems. I can't stress just how helpful they've been. THANK YOU, THANK YOU, THANK YOU!

Approximate cost of services:
$25,000.00
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PRO ACE HEATING AND AIR CONDITIONING LTD.
PRO ACE HEATING AND AIR CONDITIONING LTD.
1 review Vancouver, BC
0/10

Very Poor Customer service

Tuesday May 16, 2017

This letter is regards to my experience with Save More Plumbing & Lighting

On Saturday May 13, 2017, I went and purchased a Bidet toilet seat from the above company. As soon as I took it home to install it started leaking. On Tuesday morning, I brought back to them and was told that would not accept it as it was used. Also, they could find the payment that I gave them on Saturday. I found that their customer service was not professional at all. Not only did they not take back their faulty product but I also felt that they were accusing me of being dishonest. I also found their customer service extremely poor and do not recommend anyone use them

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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San
San
21 reviews Burnaby, BC
10/10

Excellent Service and quality products

We visited this store several times while we were constructing our home and the staff treats you very well. They know their product and truely care about your projects!

Matilda was our rep and she helped us with our budgeting and styles. I would recommend this company to anyone looking for plumbing equipment and lighting.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Lynn from Vancouver
Lynn from Vancouver
10 reviews North Vancouver, BC
10/10

Toilets, Lighting, Bathroom Fixtures

We purchased our toilets, bathroom fixtures and lighting (bathroom and dining light) here. It saved us the time going to different places to get each item and their prices were in our budget. I found their selection pretty good. The photo is of the sink and faucet selected for our powder room.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Lynn for your kind words! We are trying to be the industry leader for Plumbing & Lighting fixtures and a total one stop shop, so I'm so glad that you found what you were looking for! 2014 will be bringing in many new products. We are adding over 50-70 new lighting fixtures and tons of new plumbing fixtures! We hope to see you in the near future and would love to help you with any projects you may have! Thank you once again for your review, Best of luck!

rose from Vancouver
rose from Vancouver
3 reviews Vancouver, BC
9/10

lighting fixture installation

I recently decided to renovate my basement to turn it into a rental unit. The basement has very little natural light, so I wanted to install several wall sconces to brighten the space up. SaveMore Plumbing & Lighting did a great job with the installation. They carried out the installation exactly according to my specifications and I was very pleased with the results.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Liessi (London/Vancouver)
Liessi (London/Vancouver)
12 reviews Burnaby, BC
10/10

Full condo reno -- plumbing fixtures

From a letter sent today to the Vancouver store manager:

We have undertaken substantial renovations to our new home. While we were on our way to another plumbing shop, we saw your sale signage and decided to stop in to have a look around. We are SO glad that we did

Matilda spent over an hour with me, sharing her extensive knowledge of your products and offering terrific advice. A week later, when I came in to place our order, Matilda was away so Naaz helped me out, again spending considerable time with me to pick out the right options for our situation and gave us exceptional pricing on matching Valley fixtures.

These days, it's rare enough to find this quality of customer service from one salesperson, but to have the same experience twice with different sales staff is practically unbelievable.

Now, Matilda is in contact with Valley Acrylic to help us solve a problem that no other plumbing company has been able to help with.

You should be very proud of your team -- not only your sales staff, but whoever hired them. Absolute rock stars! And your choice of suppliers, i.e., Valley Acrylic, is superb.

We are delighted to have found your company and look forward to recommending Savemore and because of you, Valley Acrylic, to everyone we know.

Carry on with the great work!

LH & DH - Burnaby, BC

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Wow,Thank you very much for taking the time out and writing this fantastic review. We extremely appreciate all your kind words.We are very happy to hear that you enjoyed your experience here with us at SaveMore Plumbing & Lighting! Matilda and Naaz are wonderful members to our staff, they are committed to making sure their clients leave happy and satisfied and not forgetting to mention they know quite a bit about plumbing and lighting! We really appreciate your business and all your kind referrals. We strive to serve you and the rest of our clients with excellent customer service. Visit us anytime, we will be happy to assist you, Wishing you the Best of luck!

wayne in Richmond
wayne in Richmond
14 reviews Richmond, BC
10/10

Had to hire a plumber to fix my sink

My sink was getting old and I had to hire a plumber to fix my sink. There was something stuck in the pipes. The plumber was knowledgeable and fixed it very quickly. Highly recommended.

Approximate cost of services:
$180.00
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Company Response

Thanks Wayne for your review, we are glad that your Plumber fixed your sink and that you don't need to replace it! If you ever need any assistance on purchasing new items for your home please do not hesitate to let us know,we will be more then happy to help! For more information on our products please visit www.savemoreplumbing.com

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