Called this company to repair the ball bearings in my noisy dryer. He said he would be there within 2 hours. He never showed. I called, and he said another 2 hours. He never showed or called. The following day, I received a call from him apologizing and asking if we still needed servicing. He came over, said we needed new bearings and a new heating coil because (according to him) we had no heat in the dryer. Yes, we did have heat in the dryer. He quoted us $200 for repairs or $225 for a reconditioned dryer and our old one removed. When he brought over the reconditioned dryer 2 hours later, it appeared to be almost 20 years old, and said it would be better than our 7 year old dryer. When I pointed out the age discrepancy, he said he wanted another $25 for the delivery. I paid him his $45 service call, which he snatched out of my hand, and kept my existing dryer. Very unprofessional, and I felt like I was being scammed.
- Approximate cost of services:
- $200.00