Horrible experience! However, Agnus was great! Very helpful! She helped me choose the material to cover my chairs. I tried to do it myself and found that I was unable to do the backs. I took them in to get a quote and have them done. I was quoted $50 to $90 / chair back. The next day I received a call saying that it wasn't worth the money for them to do the job! That it was a difficult job and didn't want to do it! Very unprofessional! !! The lady on the phone was very rude and kept talking over my voice! Wouldn't let me speak and explain the situation properly!! She blamed her manager for not letting them do the job and two minutes later said that her manager was away and I couldn't speak to her!! Would NEVER recommend this business to anyone!!!! Angus should really find a better place of employment! !!
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello, and sorry for the delayed response, as we did not see your review until now. We are very sorry about your bad experience at Prestige Decor with your chair upholstery. We do try our very best to help each and every customer, and it is unfortunate we were not able to do the same for you. If there is any way that we can make it up to you, please do get back to us and we will surely do our best to make you happy.
Sincere apologies,
Prestige Decor Team