First time I experienced sewer backed up in the basement. I phoned three companies and decided on Alert because I liked the company's policy of "knowing the cost before we start". Cal, the service person was great...not only did he expertly snaked the drain right up to the city's sewer line, he was very informative on what the video was showing as the camera snaked through the whole length of the drain. Yes, I am having some root problem with the front maple tree, but the drain was in very good shape and there is no need to spend thousands of dollars laying a new plastic pipe to the city's main line... maintenance snaking every two or three years should be sufficient to prevent another backed up sewer into the basement. The cost was to the penny of the telephone quotation and 33% less than the telephone quotation of a competitor with rave reviews on Homestars. I am very satisfied with the service... great service, no unpleasant surprise on the cost which itself is very fair. Plus, I got educated on what's happened and how to maintain the main drain.
- Approximate cost of services:
- $260.00