My husband and I came to purchase shutters from the Dundas Street location. We both asked several times if the shutters were to open all the way to the wall as we live in a basement and cant have them overhang our furniture or walk into them. She (Jaclyn) assured us they will. We even went to the display they had in store and said they will open like this. Yes, of course Jaclyn said. Paid 600.00 waited 2 months (when they said 2-3 weeks) they finally came and installed them. They open 90% NOT 180% as promised. I called to discuss this is not what we had discussed and were told there is nothing they can do. Called and left a message and head office, no return call to date. BUYERS GO ELSEWHERE!! We will never go back and we will continue to get other people to go somewhere else moving forward. WORST COMPANY EVER!!
- Approximate cost of services:
- $600.00