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Modern Granite & Marble Inc

100-10783 180 Street NW Edmonton AB
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HomeStars  >  Countertops in Edmonton  >  Modern Granite & Marble Inc  >  Granite countertops
5 reviews St. Albert, AB

Granite countertops

We ordered granite countertops for our complete kitchen renovation. The person who came in to do the templating and measuring had just been to another large job and was still completely distracted by it when he templated our countertops. He obviously wasn't concentrating because he missed my mention of an overhang on our peninsula. We never saw any drawings to sign off confirming the understanding of what we were ordering. When the countertops were delivered and installed, we found the one top was 5 inches too short. They said that we never told them of the overhang, which is not true. Their response was to either give us a token credit or they would come and rip the countertops out and we could get them elsewhere. How's that for the ultimate in lousy customer service? No wonder the owner drives a Lamborghini...he has so much business he can afford to mistreat customers. If you use this company, beware! And get all measurements in a drawing first and keep a copy.

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