I had called Budget Blinds to get a quote for my really big windows. Kelly was the Consultant that came to see me and she was a real pleasure to deal with. She takes her time and was very thorough in explaining what can and may work for my window. Once, we have discussed what can work, Kelly was also very helpful in choosing the colors. It is so easy to speak to Kelly about your requirements and expectation for your window covering as Kelly is such a bubbly and friendly person. She was able to provide me with a custom solution that was within my budget.
When it came to install the blinds, both Stuart and Julien were my installers. Both of these guys were absolutely wonderful. Although new at installing these specific blinds for a very large window, they were able to figure it out from start to finish. Good Job Guys!
When I was not satisfied on the way my blinds looked (i.e. the gaps in between the window frames)…not their fault or Kelly’s, both Stuart and Kelly came back to see what the problem was and see if it can be fixed. In the end, since it was not their fault, Budget Blinds re-ordered the blinds. Both Stuart and Julien came back to take down the previous blinds and installed the new one. This time taking less time than the first time they installed it….they had the knowledge and experience from the previous installment.
I am very happy with my blinds….it is perfect, suits my needs and it is beyond my expectations.
Crystal in the Budget Blinds Office was an absolute gem to deal with. She certainly is in integral part of this team and holds the glue together in the office. She is very knowledgeable. She goes above and beyond in ensuring that your requirements are met and that you are satisfied with the blinds that you have ordered.
Overall, I am extremely impressed with the team at Budget Blinds that I dealt with as well as the exceptional customer service they provided from consultation to installation. I will certainly use them again in the future and will highly recommend Budget Blinds to all my friends and family.
Thank You Budget Blinds for the exceptional service that you provided for me.
- Company Response
Wow Theresa! Thank you so very much for your detailed review. We appreciate you taking the time to share with us the exceptional service you received from our staff - we love passing on these messages to them! The whole team enjoyed working with you and we look forward to doing so again. Thank you for the referrals!