The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (135 reviews)

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DebbeyF in Halton Hills
DebbeyF in Halton Hills
1 review Halton Hills, ON
10/10

Carpet installation

We called The Carpet Palace just before Christmas to inquire about a long overdue carpet replacement. We have used them in the past for tile and carpet and were very satisfied. We did not expect to get our job done until after Christmas but within 2 days of contacting them they had come to measure and had someone coming to install new carpet within 2 days! The new carpet looks and feels amazing and the service provided was outstanding! I highly recommend the Carpet Palace for any flooring needs!

Approximate cost of services:
$1,250.00
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MomB from Georgetown
MomB from Georgetown
1 review Halton Hills, ON
10/10

Living room, Hall, family room, Kitchen, Powder room and stairs

We had old ceramic tiles in the kitchen, hall and powder room that needed removed. Carpet in the living/dining room, family room and stairs. We had laminate installed all over those rooms and it looks beautiful. They were on time and everything was done well and quickly. They moved the big furniture too. The installers worked hard and efficiently. Bill and George were very attentive, returned calls right away and made sure we were completely happy. They were all a pleasure to deal with

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the very kind words, it was truly a pleasure working with you! We are more than glad that we could make everything come together just the way you wanted it.

Kirk Manifold from Halton Hills
Kirk Manifold from Halton Hills
1 review Halton Hills, ON
10/10

Carpet

GREAT JOB! I had the living room, dining room and stairs re-carpeted. The carpet looks fantastic, the job was completed quickly and on time. There were no surprises and this is the second time I have done business with the Carpet Palace. I recommend the Carpet Palace and I will not hesitate to do business with them in the future. Thank You.

Approximate cost of services:
$2,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kirk! Thanks for the review… we are glad that we could make everything happen the way you envisioned it and that the carpet looks great. See you soon!

Morgan from Halton Hills
Morgan from Halton Hills
1 review Halton Hills, ON
10/10

Carpet install

Had carpet installed in the basement by carpet palace and it looks great and was done perfect. George was excellent to deal with, highly recommended for all your flooring needs

Approximate cost of services:
$1,500.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi, Morgan! We're glad that we could deliver everything you were hoping for and more! Thanks for taking the time to tell us what you thought about our services. Enjoy the new carpeting!

Mike from Halton Hills
Mike from Halton Hills
2 reviews Halton Hills, ON
10/10

Basement Reno

Bought laminate for our basement and it looks fantastic. Great product. Steve and George were excellent and even threw in a couple extra boards and under padding when I was just short so I didn't have to buy a full roll or box. Highly recommend.

Approximate cost of services:
$1,200.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Mike! Thanks for the kind words; we're glad that our attention to customer service made a difference to you and that everything turned out the way you hoped it would. Enjoy the new flooring!

Mirella Marshall from Milton
Mirella Marshall from Milton
1 review Oakville, ON
10/10

Home renovation

I was driving by the Carpet Palace one day and decided to drop in to see what they had. We were working on a project and I was looking for wood flooring. I found the perfect floor..they had so much selection and George was so helpful. The price was right and the floor turned out beautiful. We have since been back for other projects and hope to continue this relationship. Thanks to the fellows at Carpet Palace.

Approximate cost of services:
$16,000.00
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Company Response

Hello, Mirella! Thank you for the great review. We are so glad that we could help you out with your flooring projects! We look forward to working with you in the future.

Monica from Brampton
Monica from Brampton
1 review Brampton, ON
10/10

Hardwood floors and stair runner

Great to work with the good folks at Carpet Palace. We were looking for a reliable company to work on our project for some time. Came across the Carpet Palace and met George and Bill. These guys know their product and service. Good to work with, excellent estimates, patient while we were deciding. Installers that they sent over were excellent - we needed a service that would include moving furniture etc, flexible with our schedule, and good quality. They were able to deliver on all of that. All in all, would highly recommend the Carpet Palace.

Approximate cost of services:
$9,500.00
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Company Response

Thanks Monica, we appreciate your feedback! We are so glad we could help you with your carpet runner and hardwood flooring projects and that it all turned out great. We look forward to working with you in the future.

Sheryl N. from Cedar Valley
Sheryl N. from Cedar Valley
1 review Hillsburgh, ON
10/10

Hardwood Flooring

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have purchased hardwood flooring from the Carpet Palace and I'm very pleased with the professional level of service I have received, my floors look amazing and I will recommend anyone to this place and I will be back to purchase more flooring when I'm ready. The flooring was reasonable priced and also George called me after the floors were done to make sure I was satsified, It really does feel good when you are looked after. Way to go guys you have gained a new customer for life and I have already recommended a few to your store.

Approximate cost of services:
$4,234.00
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Company Response

Thanks Sheryl! We appreciate your feedback. We are glad you are happy with your hardwood flooring!

Terri Mosher from Halton Hills
Terri Mosher from Halton Hills
2 reviews Georgetown, ON
10/10

hardwood floor installation

We had hardwood floors installed by Carpet Palace. The service was excellent and we would highly recumbent them if you are looking for hardwood flooring. The installers were very good craftsmen.

Approximate cost of services:
$6,900.00
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Sheila P from Halton Hills
Sheila P from Halton Hills
1 review Georgetown, ON
10/10

carpeting. Laminate flooring

ave been using The Carpet Palace for over 7 years now and won’t use anyone else. The have done flooring in my condo, stairs in both of my houses as well as work in my daughter’s house. I have always been impressed with their work and will continue to go back to them.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sheila, thank you for your support over the many, many years. We are so glad that you are happy with all of the projects we have helped you complete and hope that we can continue to do so in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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