Fireplace Depot

We went to the Fireplace depot with pics of our room - the girl who helped us initially did not take into consderation the ac unit we had above the fireplace. Riz came to our house, recommended a new unit and took care of a refund on the diffrence. He was professional, knowledgeable and able to think outside the box to solve our problem.

We were shopping around for a new gas stove to replace our old "Franklin" style wood burning stove, that was a fair size (over 36" wide). So we went to several well regarded fireplace stores, but found that they did not have many direct vent gas stoves, and those they had were fairly small in width (24"). Then we found Fireplace Depot, on the Queensway, that had exactly what we were looking for - the Flame FX, about 32"wide, with a gorgeous bay window. Riz, the saleman/fireplace expert, really knew his stuff and was very helpful. The price was excellent, compared to what we had seen in other stores. We asked for a good crew for the install, and Riz sent Dom and Thomas, who did a terrific job. They arrived well ahead of time and did great, neat work, responding to every suggestion or question we had. The unit looks and performs fantastic. The touch screen remote to operate it is also very "cool". So, thanks to Riz and his entire team at Fireplace Depot.

We shopped around everywhere, and found Fireplace Depot which not only had the best price, but excellent service as well. We live in Markham, but drove all the way to Etobicoke just to visit the showroom. We got a direct-vent fireplace that has 27,000 btu with the blower, brick liner and ceramic glass for only $1850! Other places were asking $2400 or more!

I bought an electric fireplace for my condo and am very satifisfied with the model as well as the quality of the product. Got a Dimplex fireplace and it looks realistic. The service was exceptional and I will definitely go back again!

best service, and quality from fireplace depot, and prices are the best, no one can beat their prices, go there and you wont be dissapointed, and will keep sending friends there