Epic Roofing & Exteriors Ltd

Roofing
2435 22 ST NE Calgary AB T2E 8K8
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Roofing
Epic Roofing & Exteriors Ltd
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Reviews for Epic Roofing & Exteriors Ltd

Average customer rating:
9.3 10 (160 reviews)

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Brendan
Brendan
0 reviews Calgary, AB
10/10

Hail damage repair

After a slow start (likely due to the number of damage claims in the area), Epic replaced our roof, several windows and lastly house siding. The repairs were conducted in a timely fashion and they responded to and addressed all concerns. What was both noticeable and appreciated was the communication exhibited by Epic and their tradespersons. Keeping us updated on work schedules and progress was comforting.

Approximate cost of services:
$28,000.00
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Private User
Private User
Private User reviews Calgary, AB
9/10

Exterior house restoration after hail storm

EPIC has done an excellent job on the exterior, during very trying times with the difficulties in getting supplies and COVID. The crews who did the work were prompt, helpful, courteous and very patient with me and my many questions. The length of time it took to complete the work was unavoidable, and my questioning on this was always answered, politely.

Approximate cost of services:
$22,000.00
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Duane in Calgary
Duane in Calgary
0 reviews Calgary, AB
10/10

Roof Project

Epic Roofing crushed it Jacky and his crew we have a large roof for our Family Centre, they completed it in two days and they were like "ants on a jelly doughnut" it looks so good!! Job well done, thanks Epic Roofing! From start to finish, this large facility project went smooth and without any issues.

Approximate cost of services:
$50,000.00
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Joel in Kamloops
Joel in Kamloops
2 reviews Calgary, AB
6/10

Roofing Shingles Replaced

We decided to go with Epic to replace the shingles on our roof. We heard good things about this company. After speaking with the salesperson, we were left with a good feeling going with this company. The salesperson said that we will not know Epic was there after the job was finished. If we did find anything, that was not cleaned up, to not pick it up and to call. They would send someone out to cleanup the items missed. During the work process, the roofers were great. I found them to be great when removing the old shingles. We had heard stories from friends who had items knocked off their walls from the roofers they used. We did not experience this with Epic. After the first day was over, they did an excellent job cleaning up. They came back the next day to finish the job. They finished in the evening.

The next day I walked around the house to check out the work that was done. All around the house was small pieces of plastic (from the shingle bags). I also noticed some pieces of shingles and a few nails. The eaves troughs had chipped paint, from where they attached the ladders. One of the upper eaves troughs also had some damage to it. I took pictures of everything and emailed the project manager. I did not hear anything back. I emailed him a couple more times requesting some kind of acknowledgement, but nothing came. About 4 days after they finished, the garbage bin was removed. There was more nails and asphalt debris found. Also, at the exit on one of the downspouts, there was piles of nails and chunks of shingles. I took a picture of this and email it. Eventually I had to put in a complaint with with the BBB. I still did not hear anything back. I did receive a couple invoices via email. I ended up calling Epics office to complain. The next day I got a call from the project manager. He did apologize and said this would all be straightened out. They sent out a supervisor who picked up the pieces of plastic and the nails/shingle chunks from the downspout. He also did an inspection of the roof. They also sent someone out that repaired the damaged eaves trough. BTW, they did do a great job on this. The project manager also promised they would do a thorough cleaning of the eavestrough and surrounding walkways around the house, which was not done. Now it has been over a week and no one is replying to my emails asking for the final cleanup status.

Overall, I am happy with the job they did on the roof. I would recommend that future customers pay close attention to the final cleanup. Epic does need to get a lot better at communication. Most of my emails to the project manager was ignored. As of now, I am still waiting for my walkway and driveway to be cleaned up. This is about 6 weeks after they finished the project.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Kelly
Kelly
0 reviews Calgary, AB
10/10

Roofing

Epic Roofing did a great job on our roof. Crew was professional, and we are happy with our new roof

Approximate cost of services:
$18,000.00
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Company Response

Thanks very much Kelly for the wonderful review! We're so glad to hear our team delivered for you.

Paul in Calgary
Paul in Calgary
0 reviews Calgary, AB
10/10

Professional and competitive pricing

After a lengthy search and comparison of quotes/quality/reviews for roofers we ended up with Epic - largely informed by the strong recommendation from a friend.

Epic came in with one of the lowest quotes, and the soonest time frame. They were communicative throughout the process, and were quick on the day of the installation.

I would recommend Epic to anyone looking for a professional and competitive vendor for a roof replacement.

Approximate cost of services:
$6,000.00
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francis_andres
francis_andres
3 reviews Calgary, AB
10/10

House Windows and walls

Epic Roofing has done another remarkable job for me pinpointing and helping solve moisture issues on my windows. This is my fifth project with them and will certain not be the last.

The coordination work by Alison was highly organized as usual with constant updates and communication.

Kabel who did previous work on my property was highly professional, courteous and friendly ( even to my Akita !). The inspection was very thorough and as before came up with practical and quick solutions

No job too small for Epic Roofing and Exteriors. Have recommended and will continue to recommend. The best roofing and exterior in Calgary. Hands Down

Approximate cost of services:
$150.00
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Company Response

Wow! Thank you so much for the positive review and taking the time share your experience! We appreciate your loyalty to let us serve you, and it's so great to hear that we've delivered and continue to deliver for you.

Dale
Dale
0 reviews Calgary, AB
8/10

New Roof

Our old shingles were worn out & weathered over the years and we wanted to get them replaced before the end of the year.
EPIC was over-booked when we contacted them in the summer but they were still able to fit us in.
Mario showed up in early December and working alone was still able to get the job done by mid-December when the snow finally came and shut him down. He came back when the weather allowed and completed his final clean-up as he had promised. He was great to deal with throughout the job! Thanks EPIC.

Approximate cost of services:
$7,000.00
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Private User
Private User
Private User reviews Calgary, AB
2/10

Epic Roofing - Copperfield Townhouse

I live in a townhouse complex in Copperfield. Epic Roofing has been working here for months (2021 summer). They have consistently used only my power outlet for the entire townhouse block and have left numerous nails on the ground.

Approximate cost of services:
$100,000.00
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Company Response

I’m so sorry that after many gift cards and different attempts to alleviate your inconvenience we still cannot make you happy. We have tried to accommodate your requests but obviously not to your liking. All the best, we should be done at your complex soon.

tolulope in Okotoks
tolulope in Okotoks
0 reviews Calgary, AB
10/10

Soffit Repair

The Epic roofing & exteriors team were very professional and responsive. I contacted them with respect to my damaged soffit and got a prompt response the next day. Out of the busy scheduled, they were able to fit my work and got it done way ahead of time. They do even require my presence and the work done was of good quality.

They are highly recommended for all roofing repair and installation.

Approximate cost of services:
$250.00
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Company Response

Thank you, Tolulope for the kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Epic Roofing & Exteriors Ltd

Proven exterior contractors delivering successful projects and consistent customer-first service.

With well-qualified, highly experienced teams, specializing in both residential and commercial – from single family to multi-family, to full building envelope restoration – Epic has grown to be a top-rated industry leader. And with the most 5 Star Google Reviews, is proving to be the roofing & exteriors company trusted by more Albertans than any other contractor.

Over the past 20 years, Epic has grown to be one of Alberta’s largest residential roofing & exteriors company and have proudly completed more than 40,000 projects since 2001. Working hard to develop a strong reputation for honest, friendly, and reliable work. Offering the highest roofing system warranty available in Canada, Epic Roofing & Exteriors is the first and only Platinum Preferred Contractor in Southern Alberta, handpicked by Owens Corning. Also insurance preferred. Our sales team has over 100 years of collective experience in dealing with insurance claims, so we’ve seen it all. The insurance process can be intimidating and confusing when you don’t deal with it regularly and my team stands ready to help and advise you; regardless if you choose to use our services for your repair.

CATEGORIES
Siding and Roofing
SERVICES
New Roofs, Metal & Flat Roofs, Roof Repair, Sloped Roofs, Trims, Siding, Eavestroughs, Fascia, Cladding, attic insulation, service, hail claims
BRANDS
Owens Corning, Malarkey, Mitten, James Hardie
WEBSITE
http://www.epicroofing.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Credit, Debit, Cheque, Financing.
LICENSES
Owens Corning Platinum Contractor
MEMBERSHIPS
Alberta Allied Roofing Association, Siding Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty
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