All Weather Windows Renovations

Im not usually one to write reviews, but feel like I need to share our experience with All Weather Windows. We started out with high hopes as a lot of the reviews online seemed positive. After deciding on what windows we wanted for our front living/dining room it was hard to get a hold of our salesman to actually place the order and put the down payment on the windows to start getting them produced (about a week of phone tag, this should have been foreshadowing for what was to happen). After a 5 month wait (which we knew going into it that they were backed up for installs), the installers finally came to put in 5 new bay windows in our front living room. After installing the first window, the installer noticed that 3 of the 5 windows were made improperly and had a different sill depth than specified. They took the bad windows back and remade them to the proper spec (which took another week). Mistakes happen, I get it, but the follow up after was atrocious. The salesman called after a week to notify us that the windows were corrected, and to reschedule the install, but when I called back I could not get a hold of him for a month delaying our renovation even further. Multiple calls, voicemails, emails, to no avail. All the while our contractor is waiting for the windows to get installed to finish our living room reno and putting everything further behind schedule. It finally took our contractor contacting All Weather himself and speaking to a manager to get our salesman to call back and apologize for the miscommunication, and get them back out to install the windows. No additional discount was offered for all the waiting and runaround on their end, almost 7 months later we finally have our windows in. Lets just hope they hold up or they honour their warranty if issues arise in the future. The product looks ok, but overall we were not impressed and the service has soured us on the whole experience. I would definitely recommend you go elsewhere.