All Weather Windows Renovations

I was very happy with the quality of the installation and the professionalism of Steve, the installer who came to my home. He even noted that the windows as ordered were the wrong size and insisted on re-ordering all the windows rather than installing them and fudging to make them fit. I highly recommend this company and Steve personally.

The quality of workmanship in the install was wonderful. The workers were very messy and some damage was done to kitchen floor and walls. All windows needed to be washed and scraped and rooms needed vacuuming. Screens were damaged and were taken back for repair. It took weeks to get them back and looked like they had been touched up with white out. I am happy with the expertise of the install, trim and stucco repair. Disappointed with the look of used windows and screens.

We use this company regularly, for many many years. All Weather Windows have a very high quality windows and they are very energy efficient. Great quality and value! The staff are very friendly and knowledgeable. I would highly recommend this company for homeowners.

There are a lot of companies to choose from and most of them seemed great. We chose All Weather Windows because this company not only had great credentials (i.e. Master Installers, great product quality) but their price was also very competitive and they offered special financing. So, there was really no reason not to choose them. They were very efficient, from the first sales call to the installation and cleanup. We are very satisfied. We got our windows installed very fast and everything went very smoothly.

The first year the windows were fine, I noticed some icing on the inside and some bowing with the up and down sliders, the service people came around and said they would look into it. Year 2 the problems started, the sun-stop coating melted off of the window because it was installed on the wrong side of the window. Then all my bedroom windows froze solid shut from the inside despite my humidity levels being within their specified levels (which are ridiculous considering that Health Canada advise that for your health you should be keeping your house at least 10 points above the all weather window threshold). The bowing on the front window is now at least 1/4 inch and ridiculously noticeable not to mention it is the exact spot where the ice accumulates. The service man has told me a couple of times that this happens to my type of windows. Funny enough Geinow windows was sued in Eastern Canada for the exact same problems that I am experiencing with my All Weathers. The slider windows with All Weather are garbage, they ice up as bad as my 1980's ones that were replaced. The icing occurs right at the seals, it is an inferior sealed product which progressively breaks down over a couple of years. Don't waste your money.

Delivery did not call, just showed up to drop off windows and doors in morning. One was missing and was brought later in the afternoon.
Measurements were taken but glass area of new windows was smaller than previous windows. There was a gap average of 3 inches per window around the 4 sides, which they then insulated. This would have worked better if the new windows were larger. They stated that the new windows were just a different style.
Installation was postponed twice due to weather. We were then put to the bottom of the list for re-booking to finish the install.
Installation manager was not prompt in returning calls, and only returned call to husband, not wife. We were never able to get him at his desk. It was always voice mail.
Double pane sliders were installed in 3 bedrooms and kitchen, and sliding patio door to backyard. In cold weather, they each had condensation around corners, and in extreme cold had frost running vertically down the middle. Previous windows did not have the frost down the middle. Kitchen slider is difficult to open, is slightly off level. Installer agreed it was hard to open, but did not think it was due to installation. He recommended a technician to come and check the window.
Several weeks later, the technician came and said everything was okay and no adjustments were needed. Did not check the level of the window, suggested difficulty in opening was due to wife’s short height. He seemed unwilling to listen to the various concerns. He spent most of his time instead explaining what condensation was, even though we clearly already knew.
Entrance, garage, and patio door locks are difficult to turn unless they are seated exactly right, there is very little tolerance. There is also a gap of 7 mm on the knob side of both the entrance and garage doors, which was not there before. You can see the latch and deadbolt on the side through this gap.
A rebate of $500 was offered and a form sent to fill out. The form specified that it was to be sent in on completion of the install, and was due Dec 31. The install began November and should have been completed well before Dec 31, but because of delays in re-scheduling (on their part), install was not completed until Jan 28. We filled in the form just after completion of the install, but they did not want to pay the rebate. Their reason was that it was received after Dec 31. At that time, the exact same offer was still being made in their advertisements. We told them we were going to file a report with BBB. The sales manager eventually paid in March. Our communication with him suggested he was in the mode of putting out fires rather than trying to provide good customer service.
This ended up being a stressful experience for us over a period of months. The product was disappointing and the service was poor. There was also no follow-up after installation. The only communication between us was due to our complaints. We would not recommend this supplier to anyone.

New house, all windows fit wonderful and operate smooth! Once we cleaned everything months later and started getting some light back due to living up north we started noticing dirt that was unable to be removed. We purchased triple pane windows throughout (around 23 large ones) and noticed the middle pane was dirty. We could actually see the suction cups used during manufacturing on the middle pane. We contacted the company and a service man came out and started doing his assessment, a large number of them need replacement. He came back 6 weeks later with half of them to replace and some of those had dirty centre panes. Now we are waiting another 6 weeks for the replacements on the replacements as well as the others. We also had problems with our exterior fiberglass doors, for some reason the moldings appeared to have paint over spray on them and a sliding one was bent.
I don't want to leave this as a strictly negative comment though, ordering, value, customer service I believe are all great with special thanks to the field guy how is making many trips out but QC inside the plant could be brought to a higher level.

Excellent Service and Support. Sales very professional and provide very good ideas and suggestions. After searching for the best windows company for our project, we decided to go for All Weather Windows.

Clean, professional and the windows look great and no longer frost up in the dead of winter. Already noticed a drastic savings on my heating bills. Nothing really else to say except highly recommend going with them.

They came out and measured the windows, and when the time came to do the windows they were perfect. They really did a really good install, a really good sealing, did a foam installation all around the windows. They did the baseboards and they did a great job of the removal of the old windows. They did a triple glaze and double low e install, and that was really important to me. Great warranty too!