National Drapery

Drapery & Curtains
116 Tycos Drive Toronto ON M6B 1V9
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Quality, Service & Knowledge
Quality, Service & Knowledge
17 reviews Richmond Hill, ON
1/10

Drapery

I would not recommend this company, they came to my home had a preset notion of what they wanted to do, only showed us a few fabrics sample, even when we asked to see more, they recommended only one look, we trusted them because they are in decor magazines and the end result was an overpriced piece of fabric hanging from our windows. This is really what it looked like, even their own installer shook his head! We then paid more to fix the problems, they took our drapes back to work on them, said they had no more matching fabric, and returned the drapes damaged to us. We tried to resolve the matter but in the end replaced the drapery completely at even more cost to us with another company. Lesson learned - bigger companies that advertise more are not always better. To this day I still feel completely ripped off.

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your review and we are so sorry for your unpleasant experience. If in any way we made you feel rushed into making a decision, we apologize.

We would like to make it up to you. Please call us and speak to our service manager so that we can find a way to redeem this situation.

Again, our apologies.