Private User reviews Brampton, ON Joined 2021/03/19

10/10

Appliance delivery

Appliance Repair review in Brampton

03/19/2021

Delivery people were top notch. Polite and efficient

Job Price

Approximate cost of services:: $80.00

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Company Response: Dear Customer,
We really appreciate your feedback letting us know our delivery team did a fantastic job from start to finish. We look forward to working with you in the future
Regards CAS

Aleem

0 reviews Markham, ON Joined 2021/03/19

8/10

Fridge

Appliance Repair review in Markham

03/19/2021

I ordered the fridge although I wanted it for Thursday and after my purchase it said I will get a call for them to arrange the delivery and the final payment but I didn’t and had to call but the schedule for Thursday was full so got it delivered on Friday. Was a little annoyed they could not help with that but overall the process was good. And delivery was on time for Friday and great delivery service

Job Price

Approximate cost of services:: $1,200.00

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Company Response: Hello customer, thank you for your feedback. We apologized that we weren't able to have the unit delivered to you on the initial requested date. We are happy to hear that we were able to provide an excellent overall service to you.

Ash in Wilberforce

0 reviews Brampton, ON Joined 2021/03/19

0/10

Competitive Price BUT "ZERO" Customer Service

Brampton

03/19/2021

We ordered about $8K appliances from this company in Dec'20 (still awaiting delivery for the part of my order as off today). My experience with this company is that Once you place the order and it's paid, they won't listen to you. My sales Rep R.C. is not available on phone and won't even reply to my emails even after gentle reminders. Our order came with a complimentary Lagostina cooking pan set and the teflon coated pan had damaged / scratched coating. Not comfortable to start using it as it's teflon coating... After I called customer service, they said they won't be able to do anything but I should talk to my Sales Rep... And my Sales rep is too busy to even reply to my email.

Job Price

Approximate cost of services:: $8,000.00

1 of 1 people found this review helpful.

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Company Response

Dear Ash,
Our apologies for the experience you have had. As is evident with Covid-19, there is a lengthy wait for parts and appliances to reach the border. Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here.

Regards
CAS

Robert in St. John's

1 review Ottawa, ON Joined 2021/03/18

10/10

Appliance delivery

Appliance Repair review in Ottawa

03/18/2021

The guys did a great job. They were fast, careful, and courteous. Moved in my new appliance and removed the old one through tight spaces with no damage. Highly recommend.

Job Price

Approximate cost of services:: $80.00

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Company Response: Hello customer, thank you very much for your feedback. We are glad to hear that we were able to provide an excellent service to you. Looking forward to doing great business with you in the future.

Lwilson

0 reviews Toronto, ON Joined 2021/03/18

10/10

Great experience

Toronto

03/18/2021

Great service, helped me get a better deal when I called. I wanted to get a kitchen package and my salesperson got me what I needed within the budget I gave him.

Job Price

Approximate cost of services:: $4,000.00

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Company Response: Hello customer, your feedback is greatly appreciated. We are happy to hear that we were able to meet your needs. Looking forward to doing great business with you in the future. Thank you again.

Private User

Private User reviews Toronto, ON Joined 2021/03/18

10/10

Range and dishwasher

Appliance Repair review in Toronto

03/18/2021

Was easy to order online from Ravi. Confirmation sent via email.
Received delivery window.
Delivery was seamless. Arrived when quoted.
Men were pleasant and respectful especially in Covid times.
Family has used Canadian Appliance before and now I know why!

Job Price

Approximate cost of services:: $2,800.00

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Company Response: Hello customer, thank you for your feedback. It is great to hear that we were able to provide an excellent overall service to you. We look forward to doing great business with you in the future.

Private User

Private User reviews Stirling, ON Joined 2016/05/17

10/10

LG refrigerator

Appliance Repair review in Stirling

03/18/2021

Thx Kelly! My LG frig is a beauty! The delivery guys were so efficient and easy to follow arrival time. This was the best, easiest and most informative purchase and delivery I’ve experienced. I’ll be back for a matching stove eventually. Kelly, you’re the Best.

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Hello customer, your feedback is greatly appreciated. We are happy to hear that we(Including kelly and the delivery crew) were able to provide an excellent service to you. We look forward to doing great business with you in the future.

Amber in Scarborough

0 reviews Toledo, ON Joined 2021/03/17

8/10

Kitchen Renovation

Kitchen Planning & Renovation review in Toledo

03/17/2021

It was a pleasure dealing with staff from Canadian Appliance Source. They were very helpful and kind. My product was delivered with online tracking so I could check what time my product would be arriving to make sure I was home.

Job Price

Approximate cost of services:: $4,367.00

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Company Response: Hello Amber, thank you so much for your feedback. We are thankful for your feedback. We are happy to hear that we were able to provide gracious service to you.

Private User

Private User reviews Heidelberg, ON Joined 2021/03/17

10/10

KITCHEN RENO

Kitchen Planning & Renovation review in Heidelberg

03/17/2021

PANDEMIC CREATED MANY CHALLENGES. JOANNE CHALLENGED THE CHANGES TO THE PROTOCOL TO DEFY THE ODDS FOR US. STILL WAITING ON ONE APPLIANCE, BUT, MUCH THANKS FOR THE ATTENTION AND CARE!

Job Price

Approximate cost of services:: $8,000.00

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Company Response: Hello customer, thank you so much for your feedback. We apologized for the delay on one of your appliances, due to the impact of the Covid-19 pandemic there have been many appliance shortages from manufacturers. We are happy that we were still able to provide you with an excellent service.

V Van

0 reviews Mississauga, ON Joined 2021/03/17

10/10

Washer

Appliance Repair review in Mississauga

03/17/2021

The delivery gentlemen were very professional and ensured my washer was hooked up correctly. They tested to make sure the hoses were connected properly. This was excellent customer white glove service

Job Price

Approximate cost of services:: $1,000.00

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Company Response: Hell V VAN, thank you so much for your feedback. We are happy to hear that our delivery service was excellent and our white glove delivery met your satisfaction. Thank you again.

Canadian Appliance Source

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