Canadian Appliance Source

The delivery guy are so great! They explain everything so clearly and patiently. Good experience!

We purchased these appliances from CAS/Oakville. Sales person was knowledgeable about the product and courteous. From sale, to delivery and installation it happened exactly as it was described to us! Excellent experience!

Recently purchased a fridge. We had previously purchased a stove and washer and dryer from CAS as well.

The pricing was better than other stores around at the time. The sales staff are friendly, knowledgable and most importantly for me I found them to be low pressure. They asked for our needs and what we were looking for in general and showed us options they had available including in our price range as well as an option or two above and below for comparison.

They had what I wanted (fridge) in stock and delivered on time the next day as promised. The delivery guys were very professional, and clean. So as my sales agent was knowledgeable. I recommend The Canadian Appliance Source.

We did a lot of research on best place to purchase new washing machine and we are extremely happy to have gone with CAS! Helpful friendly customer service and fast and friendly delivery. Loved being able to track our delivery!

Please review their exchange/refund and delivery policies, you will find that you have no consumer protection after sales with this company. My experience. I purchased a new GE washer online, and I paid for delivery and installation. After delivery, upon trying to run a cycle, door lock error and hence it would not start. Contacted CAS within 1 hr after delivery and installation to request an exchange or refund of this unused defective unit. Exchange/refund declined by Wayne (CAS Return Authorization) as it is installed and hence it is subject to the manufacturers warranty to repair, (NOT exchange). Who wants to repair a NEW appliance? They contacted GE to have a service call on my behalf. That is it with their after sales service. Alain (Canadian Appliance Source After Sales) and Treshna (Canadian Appliance After Sales) were throwing the Consumer Protection Law at me and persistently declined an exchange. After 2 weeks of communicating with them and 1 failed attempt to repair the washer by a third party contracted by GE, I had to contact GE myself. The customer care manager agreed to replace my defective washer. However, my model (top of the line) was not in stock for another 3 weeks and since my family was without a washer for over 2 weeks already, I had to accept a lower line 650 model and absorb the cost difference as they dont provide credit. Lesson: I should have just purchased the appliance directly from the manufacturer. Paid for everything and ended up needing to resolve the matter myself with GE. Canadian Appliance Source failed to fulfil the contract with me in providing a functionable appliance that we agreed upon in the sales agreement.

The customer service has been excellent, knowledgeable and helpful and prompt. I would definitely use again.

I called because my washing machine broke and less than 24 hours I had a new one delivered expertly in my basement laundry room. Every person I dealt with from the sales to delivery men were outstanding. Would definitely continue to buy from this store again!

Marc, from the delivery team has been amazing
There was Hardy enough room to take out the old refrigerator and install the new one and he did it efficently and perfectionniste. He is à star!

Provided quick and efficient delivery, in two days. Love the tracking system for delivery. Drivers were pleasant and efficient.