Cyclone Range Hoods Inc

Appliance Retailers
Toronto ON M1S 3J1
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HomeStars
Appliance Retailers
Cyclone Range Hoods Inc
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82%

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Reviews by rating (past 12 months)

Reviews for Cyclone Range Hoods Inc

Average customer rating:
9.4 10 (17 reviews)

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Derek in Toronto
Derek in Toronto
1 review Mississauga, ON
10/10

Cyclone Hood Fan Lighting

The customer service provided by Stephanie Balogh made the process very simple and easy. Her quick reply to emails, shows that customer service is important to her and Cyclone Hood Fans.

Approximate cost of services:
$150.00
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RenThompson94
RenThompson94
0 reviews Orangeville, ON
10/10

Happy Customer

We needed to replace the LED lights on our Cyclone range hood. Stephanie and Kevin helped us speedily and gave excellent customer service. Thank you both for your help. We are happy customers.

Approximate cost of services:
$50.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Cyclone range hood

The range hood came with the new build we bought. One of the speeds was not working from the start. Lots of confusion with the builder, but when finally connected with Cyclone they sent a technician in to repair it and it was fixed in seconds. A loose wire was all it was! No charge as it was still under warranty (but this review forces you to out a cost in) Cyclone also followed up with us to ensure we registered the hood, which we had thought the builder had done. Thanks for having our back and being so customer focused!

Approximate cost of services:
$15.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Service

Very helpful, quick and had all my info on hand fro.several years ago. I am happy with the service. It was quick and very easy to get my question answered

Approximate cost of services:
$28.00
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forezero in Ottawa
forezero in Ottawa
3 reviews Ottawa, ON
0/10

Terrible quality and warranty

I upgraded the range hood of my newly built house by choosing their range hood. The mesh filter fails after one cycle of wash. I emailed them about it for replacement, the lady in warranty team, called Stephanie, tried to selling me the baffle filters ($180+shipping) with "discount" saying $120+shipping instead of solving my issue. I told them that I do NOT need it and they still try to give me "better price", $108+shipping. The reality is: big material store is selling it for $104 including shipping. The company has low quality item and try to sell you item by unreasonable price!

Approximate cost of services:
$700.00
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Company Response

I am sorry you are unhappy with your experience. Dishwashers vary wildly in temperature, soap used etc. which is why we recommend soaking them in the sink. The baffle filters can be run through the dishwasher safely which is why they were recommended to you. I responded on Google Reviews stating that Stephanie has been authorized to ship you a set of brand new mesh filters, free of charge, with free shipping. We are a supplier/wholesaler so we do not undersell our dealers which is why we could not give you a cheaper price on the baffle filters.

If you would like mesh filters shipped to you free of charge, with free shipping, the offer still stands.

jack zhou from Pickering
jack zhou from Pickering
2 reviews Pickering, ON
10/10

New Range Hood

We got a new range hood installed over the summer and it works great! They installed it within 2 business days and my mom loves it because she cooks a lot. Great customer service as well!

Approximate cost of services:
$200.00
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Christopher in Toronto
Christopher in Toronto
4 reviews Toronto, ON

First Review

10/10

hood installation

We called Cyclone Range Hoods company to install a new hood and repair the old place in order to fit to new one. They came fast and worked professionally with a reasonable price. Thank you James :)

Approximate cost of services:
$625.00
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