Country Homes Ltd.

Builders
Vaughan ON L4L 5V9
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HomeStars  >  Builders in Woodbridge  >  Country Homes Ltd.  >  Poorest Customer Service
Private User
Private User
Private User reviews Milton, ON
0/10

Poorest Customer Service

Purchased a home from Country homes at their west country release. All of the bells and whistles provided - stone counter tops finished basement, etc. However, as with any new home there are things that are missed and need to be touched up and/or fixed. They failed to notify us that the layout of one of the floors has changed which seems ridiculous. But, the workers that came to do the touch ups and what not were great, polite and respectful. The superintendent of the worksite Anthony is a hot head that shouldn't be put in front of customers if it can be avoided, he yells and raises his voice in an aggressive tone to homebuyers that are expressing their anger and frustrations. Interactions with him alone turned me off of the Country home brand altogether. When issues were brought forward to him, he was not understanding of empathetic in any way. He is not able to understand the customer side of the business.

Approximate cost of services:
$740,000.00
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Company Response

thank you for the thoughtful words. I would like to discuss with you your concerns.

Anthony Rinomato - anthony@countryhomes.ca