Country Homes Ltd.

Builders
Vaughan ON L4L 5V9
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HomeStars  >  Builders in Woodbridge  >  Country Homes Ltd.  >  New home 6 months in
mike from Caledon
mike from Caledon
2 reviews Caledon, ON
1/10

New home 6 months in

We were very excited first time home buyers. Country homes had good reviews and houses viewed very well. The decor studio gave us lots of wrong information and did not inform us that base model options were extremely cheap quality. The appliances that came with the house are extremely cheap and not worth what they say. When we moved in the house seemed perfect and the manager on site ensured us he would take care of some minor defects. That has proven to be a false. It has been a battle to get all the defects repaired and it feels like they never will be. All the contractors that do book repairs either don’t show up or they don’t complete the work. Country homes will not respond to emails anymore and offer no assistance. We are not the only ones on our street that this is happening to.

Approximate cost of services:
$495,900.00
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Company Response

Hi Mike, we are sorry to hear about the experience you had in the past, we hope that we've been able to make it up in a way that gives you confidence back in us a home builder. I am here if you ever have troubles getting a hold of our service team. My name is Christian

Thank you

Previous versions of this review:

mike from Caledon
mike from Caledon
2 reviews Caledon, ON
8/10

New home 6 months in

We were very excited first time home buyers. Country homes offered a very nice home for a good price and the location is perfect. I did have some difficulties with the decor studio telling us wrong information and not giving us all upgrade options (new trainee making mistakes) but that was all quickly resolved by Christian. Moving in was quick and easy and the super on site was very friendly. The super did fall short on fixing some defects for us that he said he would, but I can’t imagine running a big construction site is easy. The end result is my wife and I love the house and if we do have any issues Christian jumps in to help us out. He genuinely cares about country homes and it’s customers.

Approximate cost of services:
$495,900.00