I am sorry to hear that you were disappointed in our service that we provided you 5 years ago (October 16, 2007).
I have to disagree, with your comments: we only charged you $949 for the panel change, as shown on our invoice that you have signed off on.
Where I think you may be led astray is that we provided a lot more service than just a panel change, such as:
- Supply and install a 100 Amp underground splice kit and wire extension.
- Supply and install a 100 Amp meter base and feed to the new panel location; both of these services require ENMAX to be on site for the disconnect and reconnect. If you were to just have your panel replaced both of these services would not be required.
- City of Calgary Permit.
- Supply and install new grounding and bonding on your main water and gas line.
So in conclusion, yes, you could have had the same panel installed for $1,000. But why would you want to when we only charged you $949 for the new panel to be installed. If you have misplaced the invoice, I would sincerely like to send you another copy.
Thanks for your time,