Losani Homes Ltd

Design/Build
Hamilton ON L8E 5E3
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Design/Build
Losani Homes Ltd
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69%

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Reviews by rating (past 12 months)

Reviews for Losani Homes Ltd

Average customer rating:
7 10 (98 reviews)

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Linda
Linda
1 review Toronto, ON
0/10

New Home

Poorly constructed home! Losani Homes do not stand by their work. They do not represent SERVICE, QUALITY, and VALUE as they mention or promise to exceed customers' expectations. Horrid new home experience! Never buy from Losani Homes!

Approximate cost of services:
$400,000.00
4 of 5 people found this review helpful.
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Company Response

We have been trying to correspond and resolve what this individual’s specific concern might be, but we have no Linda P on record as a current Losani customer.

The records of Builders who have actually constructed homes poorly or have not stood by their work are listed here:

http://www.tarion.com/Pages/Licensed-Builder-Directory-Description.aspx

Individuals wishing to know Losani Homes’ actual record of proper construction and resolving concerns over 2,684 sales to date, can find that record by typing in “Losani Homes” into the link listed above.

Patty from Hamilton
Patty from Hamilton
1 review , ON
10/10

New Home Purchase

I just wanted to say what a fantastic experience I had purchasing my new home in Orchard Park. The staff was most helpful from the point of selecting my lot, reviewing contracts, and assisting with all the final details. The ladies in the design centre really offered great ideas and information. I felt overwhelmed coming into the situation with so many decisions to be made, but they really helped to put my mind at ease and made the entire process an enjoyable one. Purchasing from Losani Homes has been an amazing adventure and I am so grateful to them for all their assistance along the way. Now if I could just get them to come help me pack!

Approximate cost of services:
$450,000.00
1 of 4 people found this review helpful.
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Stoney Creek
Stoney Creek
3 reviews Stoney Creek, ON
0/10

Losani home

Losani contractors work is very poor resulting in a poorly constructed home. We have had walls not nailed into the floor properly, resulting in movement of an inch or more. A HVAC system that is not capable of heating/cooling the home properly due to poor design and being undersized for the home.
The model homes look great, but will not be anywhere near the quality or design delivered. Read the contract carefully as Losani Homes is not responsible for anything that is not delivered properly or as sold. Leaving the buyer without any options but to pay contractors to redo the work properly.
Many warranty issues are left unresolved, or poorly covered up, not repaired properly or to code.
Do not waste your money like we did with Losani. There are reputable builders out there, do your homework.

Approximate cost of services:
$400,000.00
What could this company do to improve their services?
Stand behind their products and deliver what is sold. Do what's right for the customer and Losani mutually.
Any advice to offer fellow homeowners facing a similar project?
Do not build a home with Losani.
7 of 9 people found this review helpful.
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0/10

Terrible, quality has gone downhill

Losani homes is NOT the quality it used to be. They left out features and finishes such as Roxul soundproofing and stair nosing in our contract and refused to honor it. We had numerous floods and pipes bursting, and after sale service stinks. They changed our tile to something cheaper last minute. 5 years after we built the master bathroom started leaking into the kitchen and we simply had enough with plumbing problems... We sold and never looked back!

Approximate cost of services:
$300,000.00
9 of 11 people found this review helpful.
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Laura from Stoney Creek
Laura from Stoney Creek
1 review Stoney Creek, IN
10/10

New Townhome

I recently moved in to my Ready Built town home in Grimsby and could not be happier with it, and the entire sales process. There were so many fabulous features already included included for such a great price. It was really a great value, and I fell in love when i stepped inside. The sales process was simple and my agent was very accommodating, my PDI was nearly flawless, and all the repairs that were required were completed within days. Now that I've moved in, I'm noticing all the great things about the community, including great views that I didn't even notice before I bought my home. It's the best investment I've ever made, I'd recommend Losani Homes to anyone.

Approximate cost of services:
$240,000.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Hamilton, ON
0/10

New Home Purchase

My personal experience with this company as a customer has been terrible. Countless emails and phone calls went unanswered. Most staff seem overly cocky and narcissistic. I would never recommend this builder to anyone.

Review has 1 previous version
Approximate cost of services:
$450,000.00
4 of 8 people found this review helpful.
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Stephanie from Kitchener
Stephanie from Kitchener
1 review Kitchener, ON
1/10

Poor Service after close

Horrid service after closing on our new home. Our customer service rep was terrible at returning calls or dealing with issues in our new home. Trades were NOT local and continued to miss appointments to fix issues. Our rep would not return calls or emails in a timely mannor and when she did - she was RUDE. BAD overall experience.

Approximate cost of services:
$430,000.00
8 of 10 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Losani Homes Ltd

Losani Homes is renowned for its award winning designs, craftsmanship and exceptional customer service. The Losani team excels at taking a sincere and exacting approach to building and at developing exciting communities and creative plans. As one of Canada's 50 Best Managed Companies, a dedication to excellence and growth continue ...
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