Clear View Plumbing And Heating

Heating & Air Conditioning
4805 32 ST SE Calgary AB T2B 2X3
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HomeStars  >  Plumbing in Calgary  >  Clear View Plumbing And Heating  >  fitting failed on fridge - got good advice but expensive quote
Henry M from Calgary
Henry M from Calgary
3 reviews Calgary, AB

fitting failed on fridge - got good advice but expensive quote

I was given some bad advice on which fitting to use to connect my fridge to a water line at a large home reno store and it failed right before I had to head out for work out of town. The shut off valve was a bit leaky so we shut off the main water and my wife wanted the water back on, so she called Clearview to come in and look at our issue for a 70 dollar dispatch fee. They came within a few hours which was nice and had decent advice to replace the fixture with copper or braided hose. My issue was that they didn't come with the parts required even though we told them what the issue was and that they wanted 600 dollars for what they admitted was 20 minutes of labor and about a 30 dollar part. My wife called me and I sent them packing after the tech told me that his iPad determined pricing and not common sense. He told me that "Calgary is expensive" and to call the office to ask about pricing so I did. The office said they had to call the tech. Finally next day I got a call from the office and they said the tech provided me the correct options. I told them they were going to get a review and here it is. I had to fix the problem myself when I got back. I guess I got 70 dollar advice if anything. Beware of this company if you want quick and very easy work done since they charge you like it's a large job. I tried to recover the dispatch fee because their pricing is the equivalent of entrapment but that went nowhere either.

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