Centennial Windows & Doors

Windows & Doors Installation & Service
687 Sovereign Road London ON N5V 4K8
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.1 10 (358 reviews)

Sort by

Private User
Private User
Private User reviews Guelph, ON
10/10

Front Entrance Door & 2 ground floor Windows

We had our upper floor windows replaced by Centennial 5-6 years ago and loved the overall experience in dealing with them from start to finish. We were ready to replace the front door and a few ground level windows this year and didn't hesitate to reach out once again for a quote. From our sales rep. Frank to the measurer and installers Doug & Paco, we received nothing but professional courteous service all the way.
We would highly recommend Centennial Doors & Windows to anyone interested in replacing their current windows and doors and will be calling again in the future when the final few windows and door need replacing.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

We love hearing from repeat customers. We look forward to working with you again.

Gary in Richmond Hill
Gary in Richmond Hill
0 reviews Port Perry, ON
10/10

Patio door

Sales rep. was helpful and knowledgeable. Individual doing the pre-inspect was very good.
Unfortunately, I can't remember the installers names but they were both friendly and professional and did a great job. (Jason?)
The installation was June 2nd in Port Perry.
We would highly recommend this company!!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for the recommendation Gary!

D&J Elliott
D&J Elliott
0 reviews Dundalk, ON
10/10

New window

Jon and Robbie did a great job of installing our custom window. They removed the old window and installed the new and it looks exactly like it did. (Minus the fog from the broken seal on the old window. ) So happy that we can now enjoy the sunshine.
David and Janice Elliott
Badjeros, ON

Approximate cost of services:
$6,200.00
Was this review helpful?
Company Response

Enjoy the sunshine David and Janice! Thanks for choosing Centennial.

Satisfied customer
Satisfied customer
0 reviews Kingston, ON
10/10

Casement Window Installation

James and Soeia, did a superb job installing our new casement window. We just adore the new window, and give a big thumbs up 5 stars for the great installation, courtesy, and professionalism provided by James and Soia of Centennial windows and doors.

Many thanks, guys.

Approximate cost of services:
$3,300.00
Was this review helpful?
Company Response

Thank you for the great review!

Richard
Richard
0 reviews Kitchener, ON
10/10

New doors and basement windows

New basement windows and eatery doors.
Great job by Centennial installers Jeff and Mat did a great job

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for choosing Centennial, Richard.

Private User
Private User
Private User reviews Bayfield, ON
10/10

Window replacement

Installers Jeff and Mat were on time and did an excellent job. 2ork area was left the way they found it.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for choosing Centennial.

Keith & Sandy
Keith & Sandy
1 review London, ON
10/10

New Windows

Yesterday we had new windows installed. Mike and Eric were the installers, and they were very efficient at their work. Widows were installed and all mess cleaned up, both inside and outside.
Windows are great.
I would definitely recommend Centennial and their staff to anyone looking for new windows or doors.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you for the recommendation Keith and Sandy.

S&R
S&R
0 reviews Hanover, ON
10/10

Excellent Service

We had 3 patio doors, 1 entrance door, and 14 windows replaced.
Excellent products, customer service and communication from the Centennial Windows and Doors team. Frank did the in-house consultation and answered all our questions. We had another company come in and do a consultation but Centennial Windows and Doors was our choice. Nick and Adam were professional with installation and always kept in communication with us during the process. We
recommend this company.
Rick and Sherrie

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thank you Rick and Sherrie!

Private User
Private User
1 review Lakeshore, ON
0/10

Install date wrong, windows measured wrong, communication non-existant.

It's hard to put into words how terrible my experience with Centennial has been so far. I'll give the company a chance to make it right but at this point with 0 communication for over a week the bad review is going out.

Quick summary, install date given was completely wrong and cost me a lot of money. 3 windows measured wrong, 1 not even ready. Have tried contacting company multiple ways and can't even get a call back.

Order #9-137423, Robert Papineau.

Long summary

Had salesman out in November to quote/measure, that went well he told us windows/door would be ready to install in February. Second guy came to measure, he confirmed February. Come February I get a text to book my install April 18. I sold a load of soybeans after ordering the windows so I'd have money to pay in February as we don't load soybeans in the winter. Had they just told me April I wouldn't be down $8000.

Now come April 18. Heard nothing from the company since the text in February. Guys show up April 18, ask me if I've been told that my door is still not ready. Nope, no communication there. They start installing windows (guys doing install were great by the way), get a couple done then I hear "oh no". Turns out 3 of the windows were measured wrong. 1 of them in the nursery for our baby that's on the way. Install guys tell me they will be remade and someone will call me in a couple days with an update. It's been a week. I've left two messages, and an email. Nothing.

I've paid an initial deposit of $4400, have yet to pay the rest as job isn't completed.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Our service department will be in touch.

Barnie14
Barnie14
0 reviews Sarnia, ON
10/10

New windows and Doors

We replaced all our windows and front door. We are very happy with them. The two installers, Jeff and Mat, were very professional and friendly. We received other quotes that were less but only came with a 10 year warranty and it was not the same quality.

Approximate cost of services:
$2,100,000.00
Was this review helpful?
Company Response

Thank you for choosing Centennial!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.