Centennial Windows & Doors

Windows & Doors Installation & Service
London ON N5V 4K8
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.2 10 (403 reviews)

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Brent
Brent
1 review St. Thomas, ON
10/10

Window Installation

Jeff and Mat installed a number of windows and a patio door last week in our home. We are very satisfied with their workmanship, they were friendly, professional and left no mess behind. We are very pleased with the work completed. Would highly recommended.

Approximate cost of services:
$15,000.00
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Private User
Private User
Private User reviews Elgin, ON
10/10

Cottage Windows

Tim & James did a great job with the install. They were fast, friendly and cleaned everything up before leaving.

Approximate cost of services:
$33,000.00
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Company Response

Thank you for taking time to share your Centennial experience.

window
window
1 review Kingston, ON
10/10

Window Installation

We had four windows installed by Tim and James and they did a wonderful job! They were very knowledgeable, courteous and didn't stop working until the installation was complete. Everything was cleaned up well. This is the second time Centennial Windows and Doors have installed windows for us. We will only call them for any future projects. Thank you so much!

Approximate cost of services:
$10,000.00
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Company Response

We look forward to working with you again. Thank you for sharing.

Private User
Private User
Private User reviews Nepean, ON
0/10

Delays and attitude

Inefficient and slow service. They came three times prior to ordering the window. It has been two months and no news. Disappointing.

Approximate cost of services:
$1,300.00
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Company Response

We’d like to talk to you about your Centennial experience, but we’re unable to locate you in our system. Please send an email to info@centennialwindows.com with your phone number and name(s) and address as they appear on your contract.

Rob
Rob
1 review Oshawa, ON
3/10

Storm door installed is terrible

In early 2022, I engaged with Centennial to replace our front door with a new steel door, and also to install a storm door with it. The representative stated that Centennial was the only company who would warranty a door that also had a storm on top - as long as installed as a set. Installation in July 2022 and quickly we realized that the storm door was extremely noisy as it closed. The window panel that would drop down to expose the hidden screen has a metal frame that would rattle loudly when fully upright when the door closed to the frame. Service came out and agreed the noise was excessive. Took company until fall to respond that they source the storm from another company so have limited ability to do much. Contacted again in early 2023 to ask for update, and perhaps remove/refund if they can't satisfy me. I will get my own door from local big box which I know is better build quality. Was in conversation with service manager who said they had a couple of options they wanted to try. Service returned in early summer and tried installing some horrendous weather-strip in track to muffle noise. Made panel near impossible to slide and then weather-strip disengaged and fell out. Service rep said I would get a follow-up by service manager and I could express my opinion when contacted. It is November 2023 now and I still have not been contacted by the company. Apparently company is liked if job is not without is, not so good about how well they handle issues.

Approximate cost of services:
$8,000.00
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Company Response

Hi Rob, We’d like to look into this for you. Please send an email to info@centennialwindows.com with the name(s), phone number and address as they appear on your contract.

Lisa Piccin
Lisa Piccin
0 reviews Vaughan, ON
10/10

Zac and Taylor were excellent installers and made my bathroom windows beautifl

The 2 bathroom windows were needing replacement. Zac and Taylor, excellent installers ....placed 2 windows in my ensuite bathroom and second bathroom effortless. They cleaned up like there was no install happening...we are very happy

Approximate cost of services:
$350,000.00
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Company Response

Thank you for sharing your Centennial experience, Lisa.

Kim  in Hamilton
Kim in Hamilton
0 reviews Hamilton, ON
10/10

Windows

The two window installers Josh and Scott that came to my house were very professional , polite, courteous. Very tidy they cleaned up after each job before moving to the next ,
Very Pleased with their customer service
Thanks
Josh and Scott

Approximate cost of services:
$18,000.00
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Company Response

Thank you for choosing Centennial, Kim.

Sally in Stouffville
Sally in Stouffville
2 reviews Whitchurch Stouffville, ON
10/10

1 year later

We had our front entry door, transom and sidelights, as well as the double doors for our Juliette balcony redone just over a year ago. We're still pretty happy about it. The old door was letting in drafts and the new entryway is such a huge, huge improvement. Plus it looks beautiful. Thank you Olegs and Taylor for your excellent work.

Today, we had our back door redone. Once again, very happy with the work. Taylor was back, this time with Zac.

Everybody from Chris in sales, to Taylor, Olegs & Zac were all very friendly, polite and professional. We'll call again when we're ready to replace our patio door and windows!

Approximate cost of services:
$15,500.00
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Company Response

Thank you for sharing Sally! We look forward to working with you again.

Diane B
Diane B
1 review Hamilton, ON
10/10

Door and window installation

The installation of new windows and doors from Centennial went very well. I appreciated the installers, Josh and Scott, who worked efficiently and carefully with great craftmanship to complete the work.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for sharing Diane.

Private User
Private User
Private User reviews Hamilton, ON
10/10

New Exterior Doors

We had 2 new exterior doors installed. Scott & Kevin did a fantastic job. They came in removed the old doors, trim & frame & installed all brand new. Workmanship was superb, you couldn't ask for a better job. The guys were great, polite and friendly & did an excellent job cleaning up. This is our 2nd project with Centennial, where they installed French Doors & would recommend them.

Approximate cost of services:
$9,160.00
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Company Response

What a fantastic review! Thank you for sharing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.