Centennial Windows & Doors

Windows & Doors Installation & Service
London ON N5V 4K8
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92%

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Reviews for Centennial Windows & Doors

Average customer rating:
9.2 10 (403 reviews)

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Allison in London
Allison in London
1 review London, ON
9/10

Door installation

Centennial installed new doors on the front and side of our home. The doors were professionally installed by Jon and Cody in one day. The doors look amazing and give our home a new look.

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Company Response

We’re happy to hear your enjoying your new doors Allison. Thanks for sharing!

Rusty in Innisfil
Rusty in Innisfil
1 review Innisfil, ON
10/10

Window and Door Installation

Jacob and Eric worked steadily for 2 days installing 5 windows, 1 door and a patio door. They did outstanding work. Everything looks wonderful. They answered all our questions and demonstrated how to use and clean our windows. They were polite, very professional and respectful of our home and us as customers. They cleaned up the mess thoroughly on both days and tidied up after each window to keep the mess at a minimum. Jacob and Eric are very nice young men and we would like to have them back when we move to the next phase.
Sandra

Approximate cost of services:
$11,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review Sandra!

joe in London
joe in London
1 review London, ON
10/10

Windows

Very happy with the work that John & Jeff did in my home. The work was done in good time and every thing was cleaned up. John & Jeff are courteous and love dogs. My Front Window is Beautiful love the work that was done.

Approximate cost of services:
$4,830.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review Joe!

Karleen in Bowmanville
Karleen in Bowmanville
2 reviews Bowmanville, ON
9/10

Window and door installation

I just had 9 windows and a patio door installed by Centennial Windows and Doors. I am so happy with the job that Glenn and Brandon did. The windows and door look fantastic and the complete warranty is what sold me in the end. Glenn and Brandon are friendly guys, as is everyone else I've spoke with at Centennial, and they worked well together.

Approximate cost of services:
$15,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for sharing your Centennial experience Karleen!

Lindsey in Listowel
Lindsey in Listowel
1 review Listowel, ON
6/10

New windows and doors

I got New windows and doors the installers Jon and Cody were neat kind and on time every day. Would have them come in and do other jobs on my house.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thanks for sharing Lindsey.

Private User
Private User
Private User reviews Cambridge, ON
9/10

Window Install

Eric and Jacob were in over the past 2 days to install 12 new windows in our house. They were amazing! Just did not stop working since the moment they got here in the morning. Very efficient and great at their job! The windows look fantastic and the finishing inside and especially outside looks so good! The only thing is (which was not their fault) the lady when she called to tell us about our install dates told us all we needed to do was take down our window coverings and we didn't even have to I've the furniture out of the way. We moved the furniture anyways but it would have been good to have been pre warned that some areas should have been covered or tarped to minimalize the dirt that got on some things. Like our printer and stuff in the office and what not. Great job! The windows are already such a bonus.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback! We’re happy to hear your enjoying your new Centennial windows.

Jan in London
Jan in London
1 review London, ON
10/10

New window

Dan and Jeff did a great job replacing our window. They arrived on time in the afternoon and worked quickly and efficiently to remove the old window and install the new one. Also very personable to talk to.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Thanks for a great review Jan! We’ll pass along your comments to Dan and Jeff.

Krissy in Woodstock
Krissy in Woodstock
1 review Woodstock, ON
10/10

New front door and transom window

I was super pleased with the replacement of my front door and transom window. The paint colour and glass was exactly what I was expecting. There was some complications with the install (old house retrofitting) but the guys stayed late and came back on a Saturday to finish up. I am extremely happy I went with Centennial!

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review, Krissy! We’re so happy to hear you had a great experience.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Windows and Door Replacement

Quality of windows and door is excellent and the workmanship professional. Centennial took the time to ensure all the measurements were correct and installed everything without any setbacks. The crew (Jason and Dave) did a great job to leave everything neat, tidy and clean.

Approximate cost of services:
$15,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the great review! We’re glad you’re enjoying your new Centennial products.

Annoyed in Chatham-Kent
Annoyed in Chatham-Kent
1 review Chatham Kent, ON
0/10

What a Joke

We placed an order with Centennial Windows/Doors on June 15th, 2017 for a front door with 2 side lights and a sliding patio door. We were told that these doors would be installed by the end of July, they weren't installed until September 1st, 2017, the reason given for this delay was that the sales rep (Mike M. from Wallaceburg) suggested a door that wasn't even possible and that had never been done before so it was very custom and this is why it was taking longer than expected. The installation took place on September 1st, 2017, the glass in the door and side lights was wrong, it was not even close to what we had ordered. I called Mike immediately to let him know that the glass was not what we ordered and instead of addressing the issue in a professional manner he made me feel as though I was wrong. He then called back at a later time and thinking he was going to address the issue of the incorrect glass, he was actually calling to let us know that he messed up on the contract with the amortization period and it would need to be corrected. We were then scheduled to have Centennial windows come on October 16th, 2017 in the afternoon to reinstall the glass with the one we had originally ordered. They showed up to install the glass at 6:00pm, the glass was wrong again. So to whomever is reading this review, I highly recommend choosing another company to go with for new doors. This situation has been very stressful and depressing. What is my $15 500.00 hard earned dollars paying for? To be continued....who knows how long this will take to get resolved.

Approximate cost of services:
$15,500.00
3 of 4 people found this review helpful.
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Company Response

Thank you for taking time to send us your feedback. Our customer service manager has left you a voicemail. We look forward to working together to find a solution.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.