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Knight Plumbing, Heating And Air Conditioning Ltd
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94%

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Best of the Best '22 
Best of Award '22 winner 7 timesBest of the Best '22 Best of Award '22winner 7 times
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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1163 reviews)

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Cornelia
Cornelia
0 reviews Calgary, AB
10/10

Service

Chris and Trevor were true knights in their blue truck. They were very friendly and knowledgeable. They were very quick in their work and made sure all was working well. They made sure I understood how everything was working.
I was very satisfied and would recommend them at any them.
Thank you for your help and assistance.

Approximate cost of services:
$244.00
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Company Response

Thank you for sharing your recent Service visit. It was a pleasure to assist you. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards

Grant in Calgary
Grant in Calgary
0 reviews Calgary, AB
10/10

Instalation of AC and High efficiency furnace

We were very satisfied with Carson professional manner. He left the worksite clean and organized and answered all of our questions quickly and/or found out the answer in a timely manner.

Approximate cost of services:
$9,000.00
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Company Response

Thank you very much Grant for taking the time to share your recent installation experience with Knight. We strive on every installation to exceed our client's expectations. I will be making sure that your comments are shared with Carson and our entire Installations team here at Knight. Please call us any time we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards.

Betty
Betty
0 reviews Calgary, AB
10/10

So professional

Geoff was very professional and gave us all the specific details. Got a tankless hot water heater and new furnace. It was a huge investment for us but Geoff was very courteous and took his time explaining everything. We feel confident we made the right choice.

Approximate cost of services:
$13,000.00
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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

Water leak

Taking care of a rental property for a family member and got a call about a pipe leak above the water heater. Called 3 different plumbers and Knight was the only one interested in doing the job and complete it right away. Work was completed quickly and I was able to pay over the phone. Also a free inspection was done on the shut off valve and main valve. Very impressed with the attention given and being kept updated on the work.

Approximate cost of services:
$521.00
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Company Response

Thank you very much for sharing your recent Service Visit here on HomeStars. I will make sure Dave see's your comments and will also share them with our entire Service Team. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards.

dmiller from Calgary
dmiller from Calgary
1 review Calgary, AB
8/10

AC and Furnace installation

Technicians did installs were on time, completed job well and left work space clean. A glitch with AC install caused by furnace fan resulted in delays. I had to chase down the company to expedite completion and payments.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for sharing your recent Service visit. It was a pleasure to assist you. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace check-up

Geoff explained everything he was doing to me so I thoroughly understood. I would highly recommend him!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

A/C Service

A/C stopped working - tech was on time, worked fast and did a great job.

Approximate cost of services:
$450.00
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Company Response

Thank you very much for taking the time to share your recent experience with Knight. We strive on every call to exceed our client's expectations. I will be making sure that your comments are shared with our entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards.

Louis Grenier from Calgary
Louis Grenier from Calgary
8 reviews Calgary, AB
10/10

Hot water tank replacement

On Thursday, July 21 at 8:26 a.m. I put in a service request to replace my 10-year-old 50-gallon hot water tank that was leaking. I received a response from Knight Plumbing, Heating & AC at 8:32 a.m. via HomeStars with a quote very shortly after.

The quote was very competitive, it was 2.58 times lower than that of the higher-priced competitor.

Dan installed the new hot water tank on July 26th and removed the old tank. Dan was very friendly, professional, and competent.

I highly recommend both Knight Plumbing, Heating & AC and Dan.

Approximate cost of services:
$1,894.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

Edward
Edward
4 reviews Calgary, AB
1/10

Poor customer service / unhelful solutions

The true measure of a company is not only based on how well they work but on how they respond to problems or customer concerns. We just had 2 outdoor faucets replaced and the job seemed to go well, the plumber was quite efficient. However, the next day we found that the water line leading to one of the repaired faucets was leaking and dripping through our garage ceiling. The plumber came back out and judged that the area of pipe he worked on wasnt leaking therefore he wasnt responsible for the part that was. Further, he would charge us at least another $400 to fix the new leak. This pipe has never leaked before and to me it clearly started leaking due to the work of the plumber. I spoke with Jason (?supervisor) to discuss the issue and he was also unrelenting stating its an old pipe and the leak had nothing to do with the work they did. That is outrageous. The leak cant be a coincidence and clearly is related to their work. Jason was unapologetic, unmoved, and really uninterested in providing the level of customer service their website boasts about. 100% guarantee on workmanship is clearly not upheld when the unexpected occurs. They didnt even try to come up with a solution that could work for both of us. Just denied responsibility. If Im to pay even more money for this leak it certainly wont be with Knight Plumbing.

Approximate cost of services:
$800.00
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Company Response

Good day Ed,
Thank you for the feedback, we have reviewed the service call and the notes from the supervisor. Unfortunately, when working on older homes you can fix one issue and another one will arise. When we were on site if that leak would have occurred there would have been costs to go with the repair. We did send the tech back to have a look, had the leak occurred where we had done the repair it would have been covered under the workmanship, but as this was not the case that's why there would have been new repair charges. Workmanship is always honored on work that we have done but new issues will have charges applied. We are always willing to work with our clients but as stated you did not want us back out there after giving the new repair costs. For any further discussion please call the office 403-282-1010 Thank you

Private User
Private User
Private User reviews Calgary, AB
10/10

Replace hot water tank

Outstanding ! Quick friendly knowledgeable service . Excellent disposition and representative of your organization. Will recommend to others .

Approximate cost of services:
$1,600.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

We strive to deliver the highest standards in service excellence. We provide the best technicians, customer service, advisors, warranties, and products in the industry. At Knight we care. That's why we promise to do what it takes to make you happy! When you call Knight, you will be greeted by a friendly and knowledgeable person ready to set up an appointment, often for the very same day you call. We will send an experienced service professional to your home who will not only solve your plumbing, heating or air conditioning problem, but also brighten up your day. You will be given a price that is fair, and we'll present it to you before we start the job. Most importantly, we will stand behind our work. That is our promise to you, and if we fail to completely satisfy you, we'll happily work with you until we do.

CATEGORIES
Plumbing, Heating & Air Conditioning, Duct Cleaning, and Solar Panels
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto, Hot Water Heating: Rheem, Bradford White, Navien, Noritz,
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
http://www.knightplumbing.ca
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Debit and All Major Credit Cards
MEMBERSHIPS
Knight Preferred Membership
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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