Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
Langley City BC V1M 3G1
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Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
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Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1604 reviews)

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Joanne MacKinnon in Vancouver
Joanne MacKinnon in Vancouver
1 review Vancouver, BC
10/10

Window replacement

Centra did a great job replacing our windows, from initial discussions to final clean up. The windows look great. The staff were incredible, including Nolan the estimator, Shaun who took the final measurements, and the installation team of Mike, Tyler, and Sam. I strongly recommend this company.

Approximate cost of services:
$16,000.00
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Company Response

Thanks for the positive review Joanne. I will make sure that this feedback is passed onto Nolan as well as the associated installation team.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

David VanDrunen in Chilliwack
David VanDrunen in Chilliwack
1 review Chilliwack, BC
10/10

replacement windows

I decided to take part in the government grants program and part of that was upgrading my windows. I did some research online and found Centra had a discount of their own going on, so I called them up and had a quotation done by Raymond. The representatives for Centra were very nice and well knowledged in their product, and any emails or phone calls with questions were answered promptly. I couldn't afford to do all my windows as it was a big job, but I decided to get some done...the ones on the side of the house facing the train track. I did pay a bit extra to have the vinyl siding detached and put in behind rather than on top.

When it came close to the time for the install, I got a phone call saying that there was an opening a week earlier....so I jumped right on that. The timing of it worked out very well for me. Nick and Andrew were the installers and they came nice and early, did very neat and professional work and even chipped in some pleasant chat at no extra cost.

After the windows were installed I was pleasantly surprised that they even decided to hang the blinds. The cleanup afterwards was done very thoroughly....only the sharp smell of either the cleaner or silicone was left, and man was I happy.

I do wish the windows alone was enough to completely block out the noise of the train, but I haven't been woken up yet and the windows have been in for a bit.

I'm looking forward to my next purchase from Centra, the windows are beautiful, way thicker than the old ones, and heck...i don't even have to clean em...i just have to call them up...gotta love that. I'd consider handing in a Resume to this company ;-)

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Well u get what u pay for and the price is the only thing that I would improve...maybe cause i'm dutch?
Any advice to offer fellow homeowners facing a similar project?
Centra makes a great product, and if u plan on staying in your house long term, its worth the investment.
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Company Response

Hi David,

That was a great read and really thorough. Thank you for the review, it is always greatlly appreciated. Raymond is one of our finest Estimators here at Centra. We look forward to the next batch of windows that we supply and install for you. If you are interested in a Career with Centra windows then feel free to send your Resume to careers@centra.ca.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Don Pearson in Richmond
Don Pearson in Richmond
1 review Richmond, BC
10/10

Window replacment

We had window problems and went to Centra for an estimate and from our introduction they were professional in every possible way. \In the showrrom Jeff explained to us the options and types of windows available to us. Later he attended at our home and measured the windows and provided a cost estimate. The ordered the windows to be installed some 6 weeks later (we were on holidays for much of this time). We returned home and received a call confirming an installation date. True to their word Kristian, Jake and Shayne arrived on time and went right to work. In two and a half days the windows and two doors were replaced. The was no work for us to do. The installers left the house us they found it..

I cannot say enough about the quality of service we recieved and the satisfaction we have with the new windows. An excellent job in every respect. Well done Centra!

Approximate cost of services:
$18,000.00
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Company Response

Hi Don,

Thank you for the fantastic feedback! We expect ourselves to be on time every time while maintaining the outstanding quality that our past customers have to to love and expect. Every minute that our installers are in your home they take great care in making sure that it is well looked after and that they leave the home just how they found it, and sometimes even better - oh and of course, with the new windows!

george in Burnaby
george in Burnaby
1 review Burnaby, BC
10/10

installed a new front room window

I am very pleased with the new window.
The installation team was awesome, Sam, kyle and Mike did really good work.
Love the look of the new window.
I paid a little more but received more than I paid for. Excellent quality,exceptional service and a very good look.
Thank you .

Approximate cost of services:
$1,500.00
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Company Response

Hi George,

I'm glad to hear that you're happy with our work. We see our products as fantastic value for money due to the quality of the product, warranties and workmanship. We also treat every customer exactly the same, whether they've ordered 1 window or 30 windows.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

caroline Blewett in Squamish
caroline Blewett in Squamish
2 reviews SQUAMISH, BC
8/10

window installation

My first contact was Brad D. he was very friendly and helpful. he was always at the end of the phone when i needed him to be. a wonderful Centra employee.
Kristian, Shayne and Jake installed my windows. it was a very long day for them. It was raining and cold. These three employees deserve a hugh pat on the back. they were thoughtful, friendly, polite and eager to please. wonderful embassadors for Centra windows.
my only "thumbs down" would be to the person (who ever that was) who decided that this job (so far away) could be done in one day. after all the wonderful customer service, the company's bottom line reared it's ugly head!
having said all that. i would recommend Centra to anyone i know who may need windows. the above mentioned employees are a definate asset to this company.
thanks guys!
caroline
Squamish BC

Approximate cost of services:
$10,000.00
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Company Response

Hi Caroline,

Thank you so much for the fantastic review! We are very proud of our hard working installers and estimators. We always expect them to go that extra mile to truely satisfy our customers.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

D. Skirda in Surrey
D. Skirda in Surrey
1 review Surrey, BC
10/10

Retro fit all windows, patio door in older home.

Centra windows team was very polite and thorough from the original consultation with John through the process of ordering and installation. Everything was done in a timely and professional manner and the finished product is great. Looks good, feels warmer and less sound from outside. Thank you to Shayne, Jake, Kristian and Sam for a fairly painless installation of 19 windows in the middle of winter. They were punctual, considerate, polite and tidied up afterward. Looking forward to the energy savings too. Thanks

Approximate cost of services:
$10,000.00
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Company Response

Hi D.Skirda,

Thank you for the great feedback. We pride ourselves on making the home owner and its occupants as comfortable as possible no matter what the temperature is outside during the installation process. I can't wait for you to now experience the benefits of the energy savings that you will experiencing as a result of your new windows!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Dan in Vancouver
Dan in Vancouver
2 reviews W VANCOUVER, BC
10/10

Replaced all the windows in an old home.

Great new windows were installed quickly and properly. Feels and looks like a new house. The installation crew were clean, quick and knowledgable. I was quoted a competitive price and the work was completed within the scheduled time.

Approximate cost of services:
$24,000.00
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Company Response

Hi Dan,

We aim to do the best installation with the highest quality in the industry while being as efficient with your time as possible. It's always great to have an installation crew of contractors in general do the job well and leave it clean afterwards and that is what we pride ourselves on.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Barb Sepke in Mission
Barb Sepke in Mission
1 review Mission, BC
10/10

Complete retrofit of windows and doors.

I am completely thrilled with the product and service from start to finish. The installers, Andrew and Nick, were friendly and efficient. They worked hard and did an impeccable job! They cleaned up at the end of each day and the only evidence that they were even here are the beautiful windows and doors. I would absolutely recommend Centra to anyone and I would tell them to request Andrew and Nick! Good job guys!

Approximate cost of services:
$17,000.00
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Company Response

Hi Barb,

Thank you very much for the glowing review! I think it's the first time that I have ever heard someone be so impressed with their installers that they will be telling people to make sure that they request the same installers for the next job. I know that both Andrew and Nick will be really happy with that as they take great pride in their work!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

tammy in Langley
tammy in Langley
2 reviews LANGLEY, BC
10/10

window installation

this company is top notch, I have referred many friends. The salesman was very professional and his knowledge very helpful. The installer was prompt and very courteous in my home.

Approximate cost of services:
$5,000.00
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Company Response

Hi Tammy,

Thank you so much for the fantastic review! We pride ourselves on being "top notch" consistently. That's great that you have to trust in us to look after your friends. I hope you are letting them know to drop your name because when they purchase we will send you a $200 cheque just to say thank you!

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

STAN TAKAKI in Aldergrove
STAN TAKAKI in Aldergrove
1 review ALDERGROVE, BC
10/10

NEW WINDOW INSTLATION

House is about 35 years old. We put storm window right after we purchased the house 35 years ago because it was very very drafty. However storm window was very hard to cleasn the beween the windows. So We had to replace our window.
We are very happy to have new windows also thier work was excellent.
very neat and clean work.

Approximate cost of services:
$6,500.00
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Company Response

Hi Stan,

We get many customer's who currently have old storm windows who want a more effective solution. We're very glad that we were able to make you really happy with your choice and purchase.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.