Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
Langley City BC V1M 3G1
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1604 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
10/10

Replacement Windows

The replacement of six windows in our home has been managed to our complete satisfaction. It was a pleasure meeting with two of your window replacement teams, Rudi and Daniel followed by Perry and Rio, and, hopefully, we have correctly remembered their names, as they were personable and skillful at their trade. Many thanks for the trouble-free home maintenance experience. Rod and Pat. February 8, 2024.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you, Rod and Pat, for your kind words! We're delighted to know that Rudi, Daniel, Perry, and Rio provided you with a seamless window replacement experience. Remember, if your friends or family choose Centra on your recommendation, a $200 bonus is waiting for you as our way of saying thanks!

Private User
Private User
Private User reviews Coquitlam, BC
10/10

8 windows replaced with updated “ double pane”

I am a loyal, return customer and was thrilled with my experience , once again with Centra Windows . I like , that they are a family business , established in Langley for years and have regular full time employees, who are respected and invested in the company .
All the employees from start to finish were efficient , personable , knowledgeable and hard working !!
My initial meet with Shira Hick and Luke Gilliard was comfortable and informative ! My loyalty was recognized and taken , into consideration , with quoted price .. I never felt any pressure to commit and all my questions were answered adequately , from their experience and product knowledge. Shira was an excellent communicator, promptly addressing my text messages and calls .She assisted me, in a variety of ways .
My project was promptly booked at my convenience , by efficient office staff !!
Windows were installed Nov.20/21 by Luke and Vivek . They were prompt , friendly and very hard working ! They , kindly protected the working area with drop sheets and very respectful of my home . No breaks were taken and a few chocolate chip cookies , sustained their blood sugars and energy level.
Windows were installed to my satisfaction and clean and sparkling , following completion of project . I appreciate your hard work .
I had a minor issue with a security sensor and that was promptly corrected by TJ and his partner(?) , who also adjusted my ensuite bathroom window , to ease opening !
I am a totally satisfied customer , love my new windows and appreciate the Centra Team . Great Work ! Barb Sims

Approximate cost of services:
$11,500.00
Was this review helpful?
Company Response

Hi Barb and Sims, thank you again for trusting us and we're glad to hear that we provided you with another great experience from start to finish. If you recommend us to any friends or family and they become Centra customers too, be sure to collect your $200 referral bonus!

huilian in Surrey
huilian in Surrey
1 review Surrey, BC
10/10

Excellent Installation

I have 22 windows and 1 patio door installed by Centra in August. Despite some initial controversy over the style of the windows, the installation was impressive. The installers are professional, hardworking and reliable. They paid attention to the work with details and cleaned up at the end of everyday. Thank you to Luke's team and to Joe, Andrew and Taylor!

Willa

Approximate cost of services:
$42,000.00
Was this review helpful?
Company Response

Thanks for taking the time to leave a review! If any friends or family members become Centra customers after you recommend us to them, be sure to collect your $200 referral bonus!

fitbycolin
fitbycolin
1 review Vernon, BC
10/10

Very Smooth Process

Working with the Centra team has been flawless. The estimation process didn't take long and each step along the way was dealt with with kindness and professionalism. The installation team of Damon and Darren were clean, fast, did a great install and the windows look amazing. It has made an I credible difference already.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Terrific, thanks so much for sharing your experience! If any of the friends or family members you recommend us to become Centra customers, be sure to collect your $200 referral bonus!

Rick & Cathy
Rick & Cathy
1 review Delta, BC
10/10

Window Replacements

It started with Ben from Centra providing a quote and then Mike, Ray and Barb came out to our house and provided an excellent installation of the windows. Kyle jumped in to provide some extra TLC which was followed up by Anna and Ryan - ensuring that everything was completed and done to Centra standards. An excellent group of people at Centra! A team of caring, professional and "nice individuals" to have at your house, making it into a home!
A special shout out to Anna for providing the final quality and control and to Ryan for completing the finishing touches! Well done and many
thanks!

Approximate cost of services:
$38,000.00
Was this review helpful?
Company Response

This great to hear, thanks for sharing! Be sure to collect your $200 referral bonus if any friends or family members you recommend us to become Centra customers!

P&T
P&T
1 review Richmond, BC
10/10

Window and door replacement

Mike, Ray, Barb and Graeson were so professional and hard working. They made the experience of replacing windows and doors painless. The care they took in ensuring a perfect installation, the patience they had with all our questions and the pride they had in their work was refreshing and reassuring. I would most certainly recommend this installation team and Centra Windows. Our experience with Ben in sales and everyone since has been great, including at the showroom. Thank you, Centra!!

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Thanks so much for taking the time to leave a review! Be sure to collect your $200 referral bonus if any of the friends or family members you recommend to Centra become customers!

Private User
Private User
Private User reviews Campbell River, BC
10/10

Window insulation

Thank you very much to Centra installation crew that did a quick and efficient job installing 8 windows in about 5 1/2 hours. Left our place nice and clean. Even went above and beyond to repair and replace a downspout that had to be removed to install a window. Great job guys
Jim

Approximate cost of services:
$13,500.00
Was this review helpful?
Company Response

Fantastic! That's great to hear :) Be sure to collect your $200 referral bonus if you recommend us to any friends or family members who become Centra Windows customers!

Private User
Private User
Private User reviews Vancouver, BC
0/10

New windows and doors

Unfortunately my current experience with Centra was nothing like it was about 10 years ago. The product and service I received back then was outstanding. This time around my estimator Brad was unhelpful, uncommunicative and under-delivered. Out of the ten items to be installed, six arrived either damaged or were incorrect on delivery day. It took another six weeks for them to come back and replace the incorrect items and complete the door installation, and there were still errors. It's now September and I am still waiting for them to install the correct glass on a window and a window opener. Getting the information for the government grant from Brad was next to impossible. No one responds to or acknowledges emails, not even the CEO. The only people who did their best were the installers. On the three installation days they were pleasant, friendly, helpful, knowledgeable and very tidy. I won't be using Centra again and will never recommend them to anyone again. It's a pity as they have great products and their installation process is cleaner than other window suppliers.

Approximate cost of services:
$23,000.00
Was this review helpful?
Company Response

Hi there, thank you for sharing. We’re disappointed that in this case we did not live up to your expectations and previous positive experience. We would like to make this right, so please reach out to the team at your earliest convenience at +1 888-534-3333. Thank you for your feedback and the opportunity to be better.

Jon in Prince George
Jon in Prince George
2 reviews Vancouver, BC
10/10

Replacement of Windows and Doors

I am posting a positive review to recognize the work of the 2 cleanup crews rescuing my project: Nick, Joe, Taylor & Mike, Ray, Barb

Thank you for your effort and care

I will also share a positive recommendation of the estimator Kyle who does take responsibility.

The 10/10 rating does not represent how I feel today, far from it, but maybe over the long arc of time Centra will live up to it.

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thank you for the thoughtful feedback, George. It's appreciated by the team. We apologize that the experience hasn't been as smooth as hoped, but we will continue to be here for you and we hope the project makes a big difference for your home's comfort and efficiency.

Debbie
Debbie
0 reviews Kelowna, BC
10/10

Window Replacement

I recently had Centra replace my 25 year old brass grid windows on Dilworth. I love the look of my new windows. Several of my neighbors have comment on how great they look. I 100% recommend Centra Windows. Jake was exceptional as were the crew of Damon, Darren, Erik and Kyle. They were very professional and a I was very comfortable having them in my home. They cleaned up everything perfectly, in fact some areas were cleaner after they were done than before.
Excellent Job
Highly Recommend Centra Windows
Thank You
Brian and Bev

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Great to hear! Thanks for sharing, Debbie. Please be sure to collect your $200 referral bonus if you recommend us to any friends or family members who become Centra Windows customers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.