Pella Western Canada

Windows & Doors Installation & Service
Edmonton AB T5A 0P7
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71%

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Reviews for Pella Western Canada

Average customer rating:
8 10 (42 reviews)

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Paul Hill
Paul Hill
2 reviews Edmonton, AB
1/10

Patio door

Bought a patio door from Pella almost two years ago and we have had nothing but troubles with it, when we bought it we told the salesman Rob that we wanted a good energy efficient door and he assured us that this door was the best they had. The door has iced up all around it both winters now, Pella came out and put a cheap weather strip around it and it did nothing. The last time we called they told me there nothing more they could do and told me to buy a fan and point it at the door to keep the frost away( it didn’t work). We have asked for our money back because the door is not performing as it is suppose to, I will never buy from them again.

Approximate cost of services:
$9,700.00
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Martin&deb in Edmonton
Martin&deb in Edmonton
1 review Edmonton, AB
9/10

Windows and doors

We recently replaced all our windows and front door after 30 years. From the moment we met Rob Gross our salesman to the excellent installation team of Logan and Braydon, we couldn’t be happier. We have an excellent product that was installed professionally and in a timely manner. We would not hesitate to recommend Pella to anyone who’s looking for new windows. Thank you Pella.
Martin & Debra

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review for our team members regarding your project. we appreciate you taking the time to post this.

Laura in Edmonton
Laura in Edmonton
1 review Edmonton, AB
10/10

Great Work from Your Technician

Ha came out today to repair hinges on a door installed two months ago. We were so pleased with his work we would like the company to know how Incredible his work is. He is professional efficient and quick. Ha is a great service technician and we are so happy with his work. Good employees are hard to find...he’s a keeper.

Approximate cost of services:
$0.00
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Company Response

Thank you for the kind review. I will make sure management is aware of Ha's performance on your project.

Tana in Calgary
Tana in Calgary
1 review Calgary, AB
10/10

Very Happy with Pella Western Canada

We just had a large window unit replaced with Pella windows. We had a great experience dealing with Pella. Graham our sales rep was thorough and knowledgable. Peter completed the install, he was punctual, efficient and always left the job site tidy. I really appreciated the extra efforts he took to protect the flooring in our home. I would recommend Pella to anyone looking for a great product and outstanding service. We love the new windows! Thank you Pella!

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

You were very kind to post this review for our team. Thank you for your time and effort.

James in Calgary
James in Calgary
1 review Calgary, AB
10/10

Doors and Windows for Superjandt@gmail.com

The sales person was not pushy, she gave me many options and listened to my ideas. The installers were respectful of my home and worked quickly to get the job done right. They replaced all my doors and windows and I would use them again in the future.

Approximate cost of services:
$10,000.00
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Company Response

OUR SINCERE THANKS FOR THE REVIEW. WE REALLY APPRECIATE YOU TAKING THE TIME TO POST THIS FOR US.

Yankincan in Edmonton
Yankincan in Edmonton
1 review Edmonton, AB
10/10

Calgary, South West.

I had just moved into a dated townhouse and it was in serious need of upgrades to the windows and doors. I contacted Daphne and she went over my home with several suggestions for me. She arranged everything quickly and a great team of guys came and installed everything quickly! I couldnt be happier with the improvements to my new home! Thanks Pella and Daphne!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the review. The Pella Calgary team appreciates you taking the time to post one.

safennel in Calgary, Alberta CANADA T2R0L2
safennel in Calgary, Alberta CANADA T2R0L2
1 review Edmonton, AB
10/10

New Windows

We had an exceptional experience with Pella this winter when we replaced several windows in our house. Daphne, our sales representative, was incredibly informative. Being first time homeowners we had zero experience or knowledge and she really took her time and helped take us through the options. She was awesome and really paid attention and took time to listen to our concerns about budget and our future renovation plans. Our installers were also fantastic. Very friendly and not at all bothered by my DIY dad dropping in and asking questions about the installs. We had two windows cut down to make them larger which were our favorites and made a huge difference to both our kitchen and master which had small, drafts, eighties windows . I only have before and after photos of the master right now but will upload the others later.

Approximate cost of services:
$6,000.00
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Company Response

We at Pella Western Canada thank you so much for taking the time not only to write a review but post some pictures as well.

Matt in Edmonton
Matt in Edmonton
1 review Edmonton, AB
10/10

Windows and doors

We replaced all of our windows and doors with Pella. The installtion was done quickly and professionally. The windows are very heat efficient and also made a huge difference in keeping out noise. We could barely sit at our kitchen table before because on a sunny day it was too hot due to all of the windows, now there is zero heat penetration and we can sit comfortably!
Though Pella was not our lowest cost option, it was a great choice and well worth it!

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Company Response

THANK YOU MATT. WE APPRECIATE YOUR KIND WORDS.

Johnson, Jennifer in Calgary
Johnson, Jennifer in Calgary
1 review Calgary, AB
10/10

Window replacement

I have a 1972 home in Lake Bonavista that had original windows. I love the look of wood windows so obviously I choose to go with Pella. I changed a number on Windows with the beautifully Designer Series with the blinds between the glass. I love them and the performance is incredible

Approximate cost of services:
$17,000.00
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Company Response

THANK YOU JENNIFER FOR TAKING THE TIME TO WRITE A REVIEW. YOUR COMMENTS ARE MUCH APPRECIATED.

BB
BB
4 reviews Calgary, AB
2/10

Patio Slider and Screen

The actual install, quality, and performance of the sliding door was satisfactory. Some small sticking and binding with lock and sliding motion. The screen is an absolute disaster. Has never worked right and they sent out 3 different guys to reinstall the same crap over and over again and it still doesnt work.

Approximate cost of services:
$5,000.00
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Company Response

Please call Glenn Anderson, Manager at Pella western Canada. I am sorry about screen issues and would like to resolve them. My e-mail is andersong@pella419.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pella Western Canada

Calgary local distributor for Pella® Windows and Doors, has been focused on a single guiding principle: Offer top quality replacement window and door products and outstanding service to ensure 100% customer satisfaction. From our humble beginnings to today, our talented staff of 25 employees in four locations across Alberta and ...
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