Pella Western Canada

Windows & Doors Installation & Service
Edmonton AB T5A 0P7
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61%

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Reviews for Pella Western Canada

Average customer rating:
8 10 (42 reviews)

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Sara in Edmonton
Sara in Edmonton
1 review Edmonton, AB
10/10

New Front Door with Storm Door and Patio Doors

I knew I wanted quality products which is why I chose Pella in the 1st place. My sales rep Andrew was great to deal with. He was very knowledgeable in all the products and gave sound advice on selecting the best doors for me. Andrew was also quick to help anytime I had additional questions post the appointment. The installation was a complete success as well. I greatly appreciated how punctual and pleasant they were until project completion. I also appreciated Andrew stopping by to ensure there were no issues with the install. All in all, I couldn't be any happier with the results and would highly recommend Pella to anyone! Thanks for the great job guys!

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for providing this positive feedback.

rjongeri in Edmonton
rjongeri in Edmonton
1 review Edmonton, AB
10/10

Replacement of a deck door and various windows

I was very pleased from the very start with Rob as the Project Manager and the staff who installed the windows. Very professional as well as offering alternatives that fit my budget.

Approximate cost of services:
$10,000.00
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Company Response

It is appreciated that you posted a review for our Pella Western Canada team. Thank you.

Brian in Edmonton
Brian in Edmonton
1 review Edmonton, AB
10/10

changed all windows

My wife and I are so pleased with Pella,from Rob our project manger to the installers Logan and Bradon,very professional and easy to work with.I will highly recommend Pella Window product and their services to all my family and friends.Thanks again Pella for a great experience in home renovation.Brian Butland

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

THANK YOU BRIAN. WE REALLY APPRECIATE YOU TAKING THE TIME TO WRITE A REVIEW.

 Edmonton
Edmonton
3 reviews Edmonton, AB
10/10

Whole House Window Replacement

Great customer service. Workers were clean and friendly and always cleaned up after there day. We never had an issue with any of the products or the works. Great warranty as well. Job was done in 3 days as per the quote!

Approximate cost of services:
$18,000.00
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Company Response

Thank you Ben. We really appreciate you taking the time to post a review.

B Kay in Edmonton
B Kay in Edmonton
1 review Edmonton, AB
9/10

New Window and Door

We had a new lining room window and a front door installed in our home. Sales contact (Rob) was great as usual. The installation team was outstanding. We love the Pella products. All our windows are Pella!! We did have one issue...the window was damaged (I think) so the original installation date could not be met. When the replacement window did arrive, the blind and handles were missing. These things were all corrected satisfactorily, but no one would tell me how or why all this happened, and that was annoying to me. Other than this,we are extremely pleased with the products and the installers.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for the review, we appreciate the feedback and apologize for not clearly communicating what was happening with the missing parts.

Private User
Private User
Private User reviews Banff, AB
10/10

Pella Impervia Exterior Windows and Patio Door

Impervia Sliding doors and windows. Made the 32 year old building into a complete new feel. The gains in heat savings alone make this worth every dollar spent, THANK YOU

Approximate cost of services:
$120,000.00
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Company Response

Thank you for the review. we really appreciate it. Impervia is our Fiberglass framed window series.

Anonymous from Calgary
Anonymous from Calgary
1 review Calgary, AB
8/10

windows and garden door

Pella windows and doors put in two windows and one wood garden door and they look beautiful. The quality of the product is great! It gives the impression you want when you see them. They did a really nice job and I would recommend them, however, I was disappointed after spending $14000 that the siding they had removed on the exterior of my house was not finished. Once they left and I had to purchase new siding and have it replaced which I think they should have done.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for providing this review. We learn from our mistakes and have hired a new installation manager. We normally do not replace siding unless we damage it but we should have been more clear in our communication as to the state of the existing material and advised you sooner so issues could be solved.

Jacc in Calgary
Jacc in Calgary
2 reviews Calgary, AB
10/10

Fantastic product accompanied by great service

We recently replaced our main floor windows & doors with Pella products. We decided to invest in products with blinds between the glass - what a pleasure! Not only do our windows & doors look modern & smart, I no longer need to clean dusty blinds. We had a beautiful Pella front door installed, and our request for a custom venting window next to the front door was happily accommodated. Additionally we replaced our children's bedroom windows & included between-the-glass blackout blinds. Wow! It's the first time I have been sold proper blackout product - their bedrooms are completely dark when blinds are pulled, even in full sunlight. Our sliding patio door was supplied with a self closing screen door which is brilliant for those who forget to close screen doors behind them. Incredible products! Jay, our installer, was both professional and friendly. We thoroughly enjoyed the process of investing in our home, from start to finish.

Approximate cost of services:
$40,000.00
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Company Response

We sincerely thank you for the review. Thank you for taking the time to send it in.

Judy from Calgary
Judy from Calgary
2 reviews Calgary, AB
10/10

Two patios doors

We couldn't have asked for more and were very pleased from the first visit to the follow-up. The installers were so conscientious and meticulous. We have great looking wood trimmed patio doors and are so pleased the other company (vinyl) didn't get back to us!
Everything was done on time with no major delays.
We highly recommend Pella and will look to them for future replacement windows.
The photos aren't that good - lighting etc.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write such a nice review. We really appreciate it.

Carolyn in Calgary
Carolyn in Calgary
1 review Simcoe County, ON
10/10

Living Room Window and Sliding Glass Door

What an amazing company. The excellence and quality of the window and door is simply outstanding. And the installation service was top notch. I decided to purchase when I saw my neighbors same two purchases and she told me how impressed she was by the service and quality. They are like pieces of art! Would highly recommend for sure.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Carolyn. We really appreciate you taking the time to post a review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pella Western Canada

Calgary local distributor for Pella® Windows and Doors, has been focused on a single guiding principle: Offer top quality replacement window and door products and outstanding service to ensure 100% customer satisfaction. From our humble beginnings to today, our talented staff of 25 employees in four locations across Alberta and ...
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