Pacific Home Comfort Experts

Heating & Air Conditioning
Markham Markham ON
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Heating & Air Conditioning
Pacific Home Comfort Experts
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Pacific Home Comfort Experts

Average customer rating:
9.9 10 (129 reviews)

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Private User
Private User
Private User reviews Newmarket, ON
10/10

Hot water tank

We are extremely satisfied with there work .
Total professionals who delivered on time and did not leave a mess behind

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Company Response

Thank you for your review regarding the installation of your hot water tank. We appreciate your business and look forward to servicing you again for all your HVAC needs.

Private User
Private User
0 reviews Toronto, ON
10/10

Flawless New Furnace Installation

Thanks to Pacific Home Comfort Experts, I have a perfectly sized, brand new furnace, just in time for the onset of winter.

The installation crew arrived right on schedule, They took the necessary steps to protect my carpet and hardwood stairs leading to the basement before removing the old furnace and moving the new one downstairs.

The installation went without a hitch. The crew boss explained what was done and provided guidance on filters and maintenance in general. My furnace room was left in good condition.

So far, the new furnace is working well.

This is the third time that I have contracted the services of Pacific Home Comfort for my HVAC needs. The staff, including the front office and installation team were polite and professional as they have always been in the past. Each time that I have dealt with them, everything that was promised was delivered exactly as discussed. I am a very satisfied customer.

Thanks Baldwin, Ron and Delmyra for a job well done.

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Company Response

Thank you so much for your review for the installation of your furnace. Our crew at Pacific Home Comfort Experts takes pride in their workmanship and strives to make sure our customers are happy with their installation. Thank you for your continued business. We appreciate any referrals.

Private User
Private User
Private User reviews Toronto, ON
10/10

furnace

very very happy on time great guys great work very pleased and a great price

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Company Response

Thank you for your review on the installation of your furnace. We are happy you are pleased with our work. Look forward to servicing you again for all your HVAC needs.

Bessie from East York
Bessie from East York
2 reviews Toronto, ON
10/10

Gas stove service new line

Very courteous and prompt. Clean workmanship and checked installation of gas lines properly. Very helpful and patiently answering all questions. Would recommend highly.
Thanks Baldwin and associate
Steve and Bessie

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Company Response

Thank you Steve and Bessie for your review on your gas line installation with Pacific Home Comfort Experts. We appreciate your recommendation and look for to servicing you again for all your HVAC needs.

Private User
Private User
Private User reviews Toronto, ON
9/10

Air Conditioner

The phone support and turn-around time was terrific. Pacific Home Comfort secured inventory for an air conditioner during a busy heat-wave, and installed within my timelines. The installation went smoothly. Very courteous and informative. They left no mess, taught me new tips about my existing heating / cooling system, and, as a bonus, replaced a broken thermometre. Thank you, from a happy customer.

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Company Response

Thank you for choosing Pacific Home Comfort Experts for the installation of your air conditioner. We appreciate your review.

Alex in Toronto
Alex in Toronto
1 review Toronto, ON
10/10

Condo furnace replacement

I wanted to replace my furnace + air conditioner for awhile. The unit is mounted (11ft ceilings) and in an enclosure, so I knew it would be a tough job. Baldwin came to take a look, and I got a quote the same night. Everything was done quickly and professionally, with Baldwin and Delmyra politely answering any questions I had. Fantastic job

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Company Response

Thank you Alex for taking the time to write this review about your experience with Pacific Home Comfort Experts on the installation of your furnace and AC. We appreciate your business and look forward to servicing you again for all your HVAC needs.

marilynscherz in Toronto
marilynscherz in Toronto
0 reviews Toronto, ON
10/10

Air conditioner repair/ new motor installed

Baldwin assessed the issue with the air conditioner and explained that it needed a new motor. He went out of his way to check that the motor had originally been registered and was under warranty. When Baldwin installed the new motor, he found other electrical issues that had to be fixed. He showed professionalism and extreme care and fixed the electrical issues. I am so impressed with Pacific Home Comfort and would highly recommend this company. Baldwin is so reliable, trustworthy and truly cares about his customers! Thank you Baldwin, Delmyra and Pacific Home Comfort!! Marilyn Knutson

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Company Response

Thank you Marilyn for writing a review regarding your service call with our company, Pacific Home Comfort Experts. We appreciate your recommendation and business.

Private User
Private User
Private User reviews Pickering, ON
10/10

Pool Heater

After being quoted $4700.00 to fix pool heater by another company, they fixed my pool heater for $282.00. Excellent service, timely and competent and now I can swim in a warm pool. Thank you.

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Company Response

Thank for writing this review. Glad we were able to save you lots of money! Enjoy your pool! We appreciate your business and look forward to servicing you again for all your HVAC needs.

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Quality 5 Star Service!

I recently needed to purchase a new air conditioner unit for my parents after their last one died. I was referred to Pacific Home Comfort through my fiancé and it was honestly the easiest and satisfying customer experience. They came to survey my parents existing AC unit to provide an assessment and provided our options on what it would take to fix the old unit or install a new unit. They emailed me a detailed document with all the product options and price points for renting , financing or to own. Once I made my decision they came back 2 days later and did a great job installing the AC unit and tested it before they left. It was a seamless experience from
the the front-office customer service to the service experts who showed up to install. I highly recommend Pacific Home Comfort to anyone looking for quality service and home comfort products!

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Company Response

We appreciate you taking the time writing a review on the installation of the AC at your parents home. Customer service and quality of work is our number one priority. Thank you for business!

Private User
Private User
1 review Toronto, ON
10/10

Air conditioning

Needed my AC replaced in 35 degree weather (urgency was key as I have a newborn) I couldn't be happier with the team at Pacific Home comfort. Delmyra understood the urgency and was a pleasure to deal with. Baldwin and team was professional and treated my home with care and even made recommendations for future equipment. Look forward to dealing with again in the near future!

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Company Response

Thank you for taking the time to write a review on your AC installation with our company Pacific Home Comfort Experts. We appreciate your business and look forward to servicing you for all your HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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