Vinyl Window Designs Ltd

Windows & Doors Installation & Service
550 Oakdale Road Toronto ON M3N 1W7
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83%

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Reviews by rating (past 12 months)
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Reviews for Vinyl Window Designs Ltd

Average customer rating:
8.1 10 (79 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Window repair For newly installed windows

Service worker came to the house and replaced my broken window.
His service was excellent and the repair was flawless.
He also took the damaged glass away with him for disposal.

The windows were brand new and the home was not yet occupied. Very happy with the product and repair service

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the 10-star review, we are happy to hear about your experience with our service department!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Window repairs

Vwd came to replace windows that moisture had developed in between panes. Job was done quickly and no mess to clean up.

Approximate cost of services:
$500.00
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Company Response

Thank you for the 10-star review!

Private User
Private User
Private User reviews , ON
10/10

Great service!

Loren replaced a pane of broken sealed glass on February 24th. Excellent job, service and very personable. Quite a character that man deserves a big raise! I highly reccomend him for any home window replacement or service needs. If needed I'll be a returning customer.

This was a warranty repair

Approximate cost of services:
$100.00
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Company Response

Great to hear about your experience with Loren and our VWD Service team. Thank you for leaving us a 10-star review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Whitby

Loren was great to deal with, highly recommend. He came to our house on short notice and fixed a window.

Approximate cost of services:
$100.00
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Company Response

Thank you for the 10-star review!

thewightons
thewightons
0 reviews Ajax, ON
10/10

whole home window replacement

One window glass needed replacement due to condensation. I contacted Diego , the Service Manager on Feb.8 2022, Feb.15 request up and running and work completed by Sammy March 22 2022.. The whole process was professionally handled. Diego was a great . Sammy took time to explain why this happens in glass and that the company took its Warranty program seriously. Thank you to Erika for scheduling the replacement time. A great team . We are extremely happy with our windows and receive many compliments .

Approximate cost of services:
$15,000.00
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Company Response

We are pleased to hear your satisfaction with our service team, thank you for the 10-star review!

Private User
Private User
Private User reviews Toronto, ON
9/10

Excellent customer service and follow thru

I purchased windows through a 3rd party distributor. One of the windows arrived with small scratch. The 3rd party contacted Vinyl Windows, and they set up a service call and replaced the window quickly, efficiently, and with no issues. Service person arrived on time, installed the window quicky, and cleaned up perfectly.

The windows themselves are very high quality and the installation was excellent.

Approximate cost of services:
$3,000.00
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Company Response

We are pleased to hear your satisfaction with our service, thank you for taking the time to leave us a review!

bpcope
bpcope
0 reviews Toronto, ON
7/10

Vinyl Window Warranty Repair

3 triple pane windows failed 4 years after installation. Warranty covers glass and vinyl, but nothing in the contract said I would have to pay installation costs. Yet I paid approximately 100$ per window.

Approximate cost of services:
$350.00
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Company Response

Hi Bpcope,

Thank you for taking the time to leave us a review, we appreciate your feedback. Our VWD warranty states that VWD will not be responsible for the costs associated with the labour of replacing any warrantable items, a price is given prior to the service taking place. Quoted from the VWD warranty card: "VWD’s liability hereunder is limited solely and exclusively to repair or replacement, at the option of VWD, of the defective VWD vinyl window and patio door product, and VWD will not be liable for any labour or installation costs." If you would like to discuss this further please email us at info@vinylwindowdesigns.com.

Regards,

Vinyl Window Designs

Chris Hedges
Chris Hedges
1 review , ON
10/10

Patio door

Very professional . Excellent customer service and a great knowledge of the product. Thank you

Approximate cost of services:
$0.00
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Company Response

Hi Chris! Thank you for taking the time to leave us a 10-star review.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Window glass replacement

The interior glass of the window cracked and needed to be replaced. The company promptly ordered replacement and once window was ready scheduled a technician to install replacement. Loren was great and provided tips to maintaining casement windows as well.

Approximate cost of services:
$1.00
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Company Response

Hi There,

Thank you for taking the time to leave us a 10-star review!

Nellie
Nellie
1 review Ottawa, ON
8/10

Replaced window with broken seal

Lorne replaced window that had a broken seal.
He did excellent work. Very friendly and very concerned about cleaning up. We are VERY PLEASED with his service

Approximate cost of services:
$500.00
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Company Response

Hi Nellie,

Thank you for leaving us such a great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Designs Ltd

Vinyl Window Designs (VWD) is a manufacturer of residential vinyl windows, entry doors and patio doors. For over 30 years VWD has built a solid reputation for providing the best quality products at a great value for residential home renovation, custom homes and high-end home developments. VWD builds every component of their window and patio doors from vinyl to glass in our 200,000 sq. ft. facility featuring state-of-the-art machinery and expert craftspeople. We’re driven to provide the best in convenience and performance with their extensive lines of products, upgrades and accessories. Our window products qualify for some of the most prestigious product certifications offered in North America. We are one of the few that have chosen to work closely with the Canadian Standards Association Certification Program in Canada and with both the National Fenestration Ratings Council and with ENERGYSTAR ®.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
New construction windows, retrofit windows, replacement windows, vinyl windows, bedroom windows, bathroom windows, kitchen windows, new construction doors, retrofit doors, replacement doors, exterior doors, patio doors, french doors, entry doors, front doors, vinyl doors, steel doors, fiberglass doors, window hardware, window accessories, door hardware, door accessories, Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Entry Doors, Patio Doors
SERVICES
Warranty service, Window Manufacturer
BRANDS
Premium Series, Ultra Series, Plus Series, Builder Series, Performance, 5300 Patio Doors
STYLES
Casement, Fixed, Picture, Double Hung, Single Hung, Double Slider, Single Slider
WEBSITE
http://www.vinylwindowdesigns.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Cash or Cheque
LICENSES
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
MEMBERSHIPS
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Lifetime
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