Home Improvement People Inc.

General Contractors
1120 Castlefield Avenue Toronto ON M6B 1E9
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General Contractors
Home Improvement People Inc.
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96%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 14 timesBest of 2021winner 14 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Home Improvement People Inc.

Average customer rating:
9.8 10 (475 reviews)

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jason
jason
3 reviews Ajax, ON
10/10

Nothing short of Amazing!!!

From start to finish The Home Improvement People have been amazing. From the initial sales call with Phillip, to the planning with Eli who always kept my best interest as the top priority knowing I wasn’t walking around with a blank cheque. He always offered his most practical opinion, while still ensuring the job would be done properly. Now, to the true heroes…Christian and Carlos, Just the BEST!! Communication was great, were friendly, easy to work with, professional, followed all safety protocols and were very respectful of the house. They cleaned up everyday they were there. Even after having a few setbacks (in every reno, there’s at least 1), they were amazing and walked me through it, made their best case scenario suggestions and powered through it. The quality of the workmanship was simply outstanding and shows in the final product. I would not hesitate to bring them back for another project. Contractors of the year if you ask me.

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Company Response

Hi Jason,

This review is nothing short of amazing! Thank you for taking the time to detail your experience.
Have a wonderful summer!

Dan

Angela Woodruff - North York
Angela Woodruff - North York
2 reviews Toronto, ON
10/10

Bathroom

This is the third bathroom we have renovated with the HIP. Each time they have been an absolute delight to deal with. Honest and on time and just a pleasure.
Thanks HIP!

0 of 1 people found this review helpful.
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Company Response

Thank you Angela! Always a pleasure to work for you in your beautiful home! Thank you!

Dan

Kevin in Brampton
Kevin in Brampton
2 reviews Brampton, ON
5/10

kitchen, bathroom, bedrooms, main entrance handrail, main floor painting

Philip was helpful providing the quote but I should have asked or more details. I was left with the impression that they could help me pick out materials needed that I had to pay extra for like a magazine or brochure. (Some companies are members at a private store for builders/renovators) There were update extras offered on the quote but were never mentioned afterwards. Eli who was in charge of the job only came twice, once for an initial look and gave me the names of 3 flooring companies, then to drop off the 3 people doing the work. Never heard from those 2 again. Mark and the other 2 were combined carpenters, electrician, plumber, plasterer, painter... I actually expected single trade persons rather than multi-trade, not that thats bad its just what I thought, maybe I watched to much HGTV. I paid over $2000 extra to have the 3 bedrooms and the Kitchen ceiling painted, there are see through spots in the kitchen never addressed, Mark listened to my few complaints but were not addressed. In the end I still had to fix a few things. The job site was never cleaned at the end of the day or week, plaster debris was in the supply vent in the bathroom that we found a week after the job was completed. Then that was it, just an email request for the final payment, no walkthrough, nothing. I felt a real lack of professionalism and a lack of respect. I suggest asking more questions and getting a clear idea of who is doing the work and what kind of assistance they will be providing especially when the quote is mainly labour costs.

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Company Response

Hello Homestars Users and Potential Clients,

We do not believe this review is legitimate. We don't have a record of a Kevin from Brampton. Please read the hundreds of other reviews on Homestars over the last 15 years - and make your own judgement.
Kevin in Brampton - we believe in leaving a happy client in every home we work in. We have an unparalleled industry leading warranty. We stand behind our work. If this review was intended for our Company - we do not ignore client concerns and always complete any deficiencies. Please reach out to me direct and as the owner - I will personally look after this.
416-782-7605.

Dan

Corey K. in Ajax
Corey K. in Ajax
6 reviews Ajax, ON
10/10

Finished Basement

All of the 10/10 reviews here are a testament to how great the HIP are; if I could give them an 11/10, I would. From start to finish, the entire team was fantastic to deal with in turning our unfinished basement into a beautiful and inviting space. Phillip, our estimator, took us through all of the options available to us at the outset, and quickly understood what we were looking for and translated it into a clear quote that was competitive with several others we had obtained. Our project manager Elia gave us a firm start date, and the work actually got underway a few days ahead of schedule. Christian and Carlos were absolutely outstanding. They clearly explained the process every step of the way, answered our many questions whenever they came up, and talked us through a few options and gave great advice (in a couple of cases, suggesting ideas we never would have thought of, and ended up doing). They did excellent work themselves, and kept us informed of when to expect the various trades, each of whom were equally friendly and professional. The job was completed within the scheduled timeline of eight weeks, and there was someone working on our project for pretty much every weekday of that period (and even on a couple weekends). The end result exceeded our expectations; the pictures don’t do it justice. We were hoping for a look and feel that would match the rest of the house (we didn’t want a stark, “rec room” vibe), and our finished basement may have become our new favorite part of the house. Our many thanks to everyone involved.

2 of 3 people found this review helpful.
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Company Response

Thank you Corey!
This review tells the story of everything we try so hard to accomplish! The crew will appreciate reading this very much. Have a wonderful summer.

Dan

Steve E.
Steve E.
1 review Markham, ON
10/10

Basement Project

I did a whole home gut and these guys did my basement. Very happy with the professionalism and I can see why they have so many reviews. Price is a bit high but you get what you pay for.

1 of 1 people found this review helpful.
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Company Response

Thank you Steve! We think it was a great price lol!
Thank you for your review.
Stay safe please.

Dan

Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen Reno

Incredibly collaborative, professional, and responsive. Met or exceeded every expectation. Trades people were impressive, expedient, and polite. This was the 2nd time we've used the HIP, and we'd be happy to go with them again.

1 of 1 people found this review helpful.
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Company Response

Thank you for this review and for using us again!
Stay safe and all the best!

Dan

Mark G in Toronto
Mark G in Toronto
3 reviews Toronto, ON
10/10

Basement Laundry Room Renovation

We called The Home Improvement People to renovate our basement laundry room. We live in an old Victorian home with a challenging basement layout, to say the least (exceptionally narrow staircase leading down to the basement and very low ceilings). Our laundry room was anything but functional until Trevor, Chris and the rest of the crew got to work.

They were pleasant to deal with, always happy to listen to our concerns, and made the extra effort to get it done in a timely manner. Phillip and Elia were very helpful in getting the most out of our basement at the consultation phase.

Our basement is proof that they can handle even the most awkward and challenging renovation requests. We are incredibly pleased with the work done and would highly recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you Mark! The guys will surely appreciate the nice things you have said about them.
Enjoy the beautiful basement.

Dan

Private User
Private User
Private User reviews Toronto, ON
10/10

Beautiful new back deck!

We couldn't be more thrilled with our new back deck!
From start to finish - the crew from Home Improvement People offered a high-quality customer experience. Eli and Steve offered excellent and inspired design solutions and the result is both a sturdy and good-looking deck.
The crew were also really professional and friendly - and efficient!
We love our new outdoor space and can't wait for nice weather to get out there and enjoy it.
PS - This is the second time we've worked with HIP and wouldn't hesitate to call them first, again!

1 of 1 people found this review helpful.
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Company Response

Thank you for your loyalty and for using us a second time! We are thrilled that we rewarded your confidence in us. Thanks for this awesome review.

Dan

Karen
Karen
1 review Pickering, ON
10/10

En-suite Bathroom and Basement Bathroom

Gerhard, Charlotte, Nadia, John and Cornel just left our home. They were extremely professional, pleasant and highly skilled. We are still in awe of the finished products. Took all precautions related to Covid-19 so that we felt safe and comfortable. They included us in all decision making and used their expertise to assist us. The contractors always cleaned their work area at the end of each day. We are thrilled with the outcome
and would highly recommend The Home Improvement Company.

1 of 1 people found this review helpful.
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Company Response

Hi Karen!

We are thrilled that you are thrilled. Recommendations are so important to us and we are so pleased that you would be willing to refer us. Thank you for your faith in us.
Stay safe!

Dan

Dinesh from North York
Dinesh from North York
6 reviews Toronto, ON
10/10

Main Floor Renovation

Our planned kitchen renovation was a large project and more than 13 years overdue. We contacted several kitchen companies for quotes. Most of the other companies would not provide a one-stop-shop service and required us to deal with multiple contractors to complete our planned renovation which included a new kitchen, laundry room and new flooring in the living room, dining room and main foyer. Enter the Home Improvement People. They were a pleasure to work with over the past five months. From the initial estimate by Phillip, they showed themselves to be thoughtful, responsive and took our needs into consideration. Charlotte did a great job leading the design work and constantly thought of new ideas and helped us avoid pitfalls. Larry was an excellent project manager. He and his crew were on time, courteous, straightforward and considerate in all that they did and expertly naviagted several obstacles involved with the removal of existing walls in order to ensure that we had a fully open-concept space in the final product. Our new living room, dining room and kitchen now look great and we are grateful for the excellent work by the Home Improvement People. We would recommend them highly for any home renovation.

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Company Response

Thank you so much Dinesh for this wonderful review. Enjoy your gorgeous renovated home!

Dan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement People Inc.

The Home Improvement People have completed literally thousands of renovations since our inception. We are a unique award winning contracting company, consulted by various media as industry experts.
Please view our website at homeimprovementpeople.com to view images of some of our projects.
For our clients' convenience, we've implemented progress billing as well as financing.
Regardless of scope, we approach every single home renovation with a foundation of strong design aesthetics, comprehensive product options, sound project management, and a commitment to craftsmanship.

Our projects range from remodelled bathrooms and kitchens, to rear additions, hardwood flooring, basements, second story additions and other extensive renovations. We undertake work in all budget ranges.

Choosing a reputable contractor is the most important decision you will make regarding your renovation. From plans and permits, to last little finishing details, The Home Improvement People is committed to completing your renovations and home improvements in a professional manner and to your complete satisfaction.
We take pride in our personalized service and our high quality workmanship.
Call us for quality, insured work - completed on time, and on budget.
416-782-7605.

CATEGORIES
General Contractors, Design/Build, Basement Renovation, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Condominium Renovations, Bathroom Renovation, Builders, Cabinetry & Millwork, Home Additions, and Design/Project Management
WEBSITE
http://www.homeimprovementpeople.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa/MC/Cheque
LICENSES
All
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.