Home Improvement People Inc.

General Contractors
1120 Castlefield Avenue Toronto ON M6B 1E9
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General Contractors
Home Improvement People Inc.
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96%

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Reviews by rating (past 12 months)
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Best of 2021 winner 14 timesBest of 2021winner 14 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Home Improvement People Inc.

Average customer rating:
9.8 10 (475 reviews)

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Darryl
Darryl
12 reviews Vaughan, ON
10/10

Home Renovation

This is a long-overdue review. Our project was completed at the end of October 2020 but unfortunately, I got sick and was not able to write a review at completion time. So here we are.

My wife & I wanted to redo our master bathroom, our powder room & our laundry room. Our home was built in 1988 and we are the 3rd owners. Over the years we have renovated areas but we were saving up to do these 3 areas. In our master bathroom, I always wanted to install a sauna & that was part of our dream bathroom.

In June of 2020, I called in 5 different contractors to provide quotes for the work. The last company we called was The Home Improvement People. We met with Elia, who is very personable and I liked him almost immediately. While the quote Elia provided to me was not the most expensive, it was also not the cheapest. What I also liked about their company was that they included the services of a designer/decorator, Charlotte, which saved us a lot of running around and time.

We reviewed our drawings and ideas with Charlotte and after several meetings with Charlotte, we finally had our concept in a rendering complete with pricing, which fit into our budget. I would also like to say that Elia allowed us the opportunity to work with Charlotte before we made any commitment in order to see if our concept would fit into our budget.

Elia arranged for a dedicated crew of 3 to 4 people to work on our project. The head of the crew was Nadia. I can't speak highly enough of Nadia and her crew. Nadia is very skilled professional and this included her crew. Not only is she extremely knowledgeable but before anything was started, she went over it with me, checked to make sure I was happy with placements, angles, how the tiles would be put down, how the cedar planking for the sauna would be installed etc. Nothing was done until she was absolutely sure I was happy & it was exactly how I wanted it. The end result speaks for itself in all 3 areas of work.

At the end of each work day, Nadia would discuss with me what would be done the following day and approximately what time they would show up for work. While there were a few hiccups, the job was completed more or less within the time frame I had in mind. The best part about the overall renovation was that at the end of each day, without even asking, Nadia cleaned up any mess that was made and made sure we did not have to deal with this. At the start of each day, runners were put down to keep dust and dirt to a minimum and plastic sheeting was put up to seal off areas that dust could spread.

Our powder room consisted of a pedestal sink, a mirror and a toilet. We gutted the whole thing and changed the flooring, added a backsplash and a new sink and vanity complete with new mirror and light fixtures. Stunning.

Our laundry room was completely unworkable. We had a laundry tub in the wrong location. The washing machine was next to the tub & the dryer was on a completely different wall preventing us from using our back garage door to access the garage. The new look relocated the tub (including a dog wash) to the front of the laundry room, allowing us to move the washer & dryer side by side. We replaced all the vanities, added a backsplash, new lighting fixture & a corner cabinet for more shelf space and we can now go in and out of our garage door without any restriction.

I can't say enough about the job done. From Elia who made sure that we had a great crew, to Charlotte who helped with the design, choosing of materials and colours and ordering the same, to Nadia and crew who did an unbelievable job with the reno and making us happy and to Gerhardt for overseeing everything, we were extremely pleased with the outcome.

I would not hesitate to use The Home Improvement People in the future as we still have 2 more bathrooms and a hallway to reno.

Sorry I tried to attach pictures but for whatever reason, I get timed out and pictures would not attach. Great job, Home Improvement People!

3 of 3 people found this review helpful.
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Company Response

Woowowowowowowo!
Hi Darryl! Thank you for this remarkable review. We are so happy you are enjoying the reno and that you are feeling better.
All the best in 2021!

Dan

Sandra Z
Sandra Z
2 reviews Vaughan, ON
10/10

Main Floor Renovations

From project inception to the finishing touches, the Home Improvement People were a pleasure to work with. Just from meeting Elia, we were greeted with knowledge, warmth and professionalism that immediately made us feel like we were in good hands.
The project was executed on time, and went off without a hitch. Both Christian and Carlos were friendly, responsive, and very helpful with decision making. They made our vision come to life, addressed any concerns that we had, and ensured everything ran smoothly from start to finish.
We would highly recommend the Home Improvement People for any project and can't wait to have them renovate our kitchen.

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Company Response

Hi Sandra,

Thank you soooo much for this awesome review. Enjoy it! Happy New Year and all the best on 2021!

Dan

John Walker in East york
John Walker in East york
4 reviews Toronto, ON
10/10

Basement Renovation - Couldn't be happier

Thanks to the Home Improvement People, we turned a 2 level house into a 3 level. Our 6 foot ceiling basement was useless as a living space. We are in a semi-detached and we dug down 2 feet, created an entertainment room, proper laundry and utility rooms and a bathroom with shower. We didn't think we could get this out of the relatively small space we had to work with.

Everyone that worked on our basement was friendly, knowledgeable and considerate of our needs but also the needs of our neighbors. There was good open communication at every phase of the project and, even though it was a high ticket renovations, we feel we got great value for the money we spent. They even helped us out with a few minor things we needed while they were here.

A big thanks to our site manager Trevor, Eli, Chris, Christian and everyone else that worked on our home.

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Company Response

Hi John,

Thank you for this glorious review. The guys read it and are so appreciative. Happy Holidays and all the best in 2021!

Dan

Thomas in Toronto
Thomas in Toronto
1 review Toronto, ON
10/10

They deserve all praise

It's good to see them here. Actually when I hired them I found them on google and it was a pleasant experience with them. Great job within our budget. Thanks Home Improvement People Inc!

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Company Response

Wow thank you Thomas! That's amazing! Wishing you all the best. Stay safe and have a great winter.

Dan

Audrey in Toronto
Audrey in Toronto
5 reviews Mississauga, ON
10/10

Main Bath renovation - Turned out awesome!

Jerry did our estimate and our complete reno on his own for our main bath which is used by our two kids. We are very happy with the service and work quality. We paid for labour and purchased all the supplies. Contrary to past reno experiences, although this required more coordination on our part, we found this worked better than our past experiences where we left this up to our contractors.

Jerry accurately estimated his start and duration time, reliably responded quickly to questions via text throughout the enitre process and we were able to utilize a contractor discount at Olympia Tiles in Toronto.

The entire job took 10 days, start and end times were reliable during regular business hours. Check out our before and after pics. We definitely would not hesitate to recommend. In fact, we have a number of friends who have asked for the referral. Great job Jerry!!

The only thing we are waiting on from another company is the shower glass wall and door.

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Company Response

Thank you Audrey! What a beautiful review and description of the team that worked on your house. Enjoy it! Stay safe.

Danny

Connie
Connie
1 review Toronto, ON
10/10

Main floor renovation

So happy with how my main floor and kitchen renovation turned out. It was a long 2 months, but it was totally worth it in the end. And Home Improvement People, especially Carlos and Christian were absolutely amazing the whole way through.

We had got something like 10-12 quotes from different general contractors, and ended up with HIP because of their professionalism, good reviews, detailed quotes, and friendly employees. They were not the cheapest, but also not the priciest. You definitely get what you pay for.

All the trades that came through, plumber, tiler, floor installer, electrician, etc, were incredibly friendly and professional and made the work look easy. Elia took care of all the coordination of who came when, permits, and when there were delays (likely due to covid), it was always communicated to us.

In the time that HIP was working on the house, they almost always cleaned up, took out the garbage, and let us know timelines as what trade was coming when. They were very careful putting down floor protection, making sure nothing got damaged when moving heavy appliances and equipment around.

We could tell the service was night and day when another contractor that we didn't hire through HIP came in for the cabinet install, and they managed to majorly scratch up our new floors in one day. Just goes to show how much care and attention Carlos and Christian and the rest of the trades put into being careful, and any small dings and dents they did make were promptly patched up. During any major renovation you're bound to run into unexpected issues, but I always felt like I was in good hands.

I would highly recommend Home Improvement People for their services, and I'm very happy with how everything turned out.

1 of 1 people found this review helpful.
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Company Response

Blushing! What a review! Thank you for the detailed rundown of the job and the crew who worked on your house. Thank you so much for your help faith in us. Enjoy your gorgeous house!
Best Wishes,

Dan

Private User
Private User
Private User reviews Aurora, ON
10/10

Bathroom remodel

They started on time and finished on time. Unusual for a construction company. We were thrilled with everything. Easy to talk to and figure out plans. The workers were really nice and polite and they didn’t leave any mess. Best of all they said they would finish by a certain date and they did! Would definitely use them again!!

1 of 2 people found this review helpful.
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Company Response

Thank you! We really appreciate you taking the time to post this review. All the best!

Dan

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Project

Our bathroom renovation experience was excellent. I spent many hours going back and forth with the operations Steve about the work to be done before signing, and he clarified everything top to bottom, including costs and processes. There were several site visits to get everyone on the same page before work got started, which was also reassuring.

In the end, the bathroom looks fantastic and works perfectly, and it all came in right on budget. I'll be happy to call To Home Improvement People Inc. again.

1 of 2 people found this review helpful.
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Company Response

Thank you much! It was a pleasure working for you. Stay safe and have a great winter!

Dan

Dave
Dave
2 reviews Toronto, ON
9/10

Kitchen renovation

We had our kitchen completely gutted and rebuilt; also got new wood flooring throughout our open-concept kitchen/living area and had our wood staircase sanded and refinished. It was a huge job (for us) but the Home Improvement People made it easy. Charlotte the designer helped us make fantastic choices, as she was easily able to understand what we wanted even though we didn't really know what we were talking about. All of the different crews who came to do different tasks were super friendly and responsive to our concerns, and we're very happy with the quality of the materials and the craftsmanship.

1 of 1 people found this review helpful.
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Company Response

Thank you Dave for this fantastic review. Enjoy your gorgeous kitchen and please stay safe!

Dan

Penelope in Toronto
Penelope in Toronto
0 reviews Toronto, ON
10/10

Separate suite - basement reno

Made the experience of executing a full scale basement reno virtually stress free. Huge thank you to Trevor and the crew - Tyler, Chris, Christian - who worked tirelessly every day to get the project finished before Thanksgiving.
Always available to answer questions and very responsive, Trevor was endlessly accommodating with a smile.
On the front end, Philip, Elia and Charlotte took our vision and brought it to life with the final floorplan.
Would use HIP again in a heartbeat!

1 of 1 people found this review helpful.
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Company Response

Thank you Penelope!
The people mentioned in your review are all stars! We are so happy that it all came to life the way you envisioned. Stay safe and enjoy your gorgeous home.

Dan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement People Inc.

The Home Improvement People have completed literally thousands of renovations since our inception. We are a unique award winning contracting company, consulted by various media as industry experts.
Please view our website at homeimprovementpeople.com to view images of some of our projects.
For our clients' convenience, we've implemented progress billing as well as financing.
Regardless of scope, we approach every single home renovation with a foundation of strong design aesthetics, comprehensive product options, sound project management, and a commitment to craftsmanship.

Our projects range from remodelled bathrooms and kitchens, to rear additions, hardwood flooring, basements, second story additions and other extensive renovations. We undertake work in all budget ranges.

Choosing a reputable contractor is the most important decision you will make regarding your renovation. From plans and permits, to last little finishing details, The Home Improvement People is committed to completing your renovations and home improvements in a professional manner and to your complete satisfaction.
We take pride in our personalized service and our high quality workmanship.
Call us for quality, insured work - completed on time, and on budget.
416-782-7605.

CATEGORIES
General Contractors, Design/Build, Basement Renovation, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Condominium Renovations, Bathroom Renovation, Builders, Cabinetry & Millwork, Home Additions, and Design/Project Management
WEBSITE
http://www.homeimprovementpeople.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa/MC/Cheque
LICENSES
All
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.