This is a long-overdue review. Our project was completed at the end of October 2020 but unfortunately, I got sick and was not able to write a review at completion time. So here we are.
My wife & I wanted to redo our master bathroom, our powder room & our laundry room. Our home was built in 1988 and we are the 3rd owners. Over the years we have renovated areas but we were saving up to do these 3 areas. In our master bathroom, I always wanted to install a sauna & that was part of our dream bathroom.
In June of 2020, I called in 5 different contractors to provide quotes for the work. The last company we called was The Home Improvement People. We met with Elia, who is very personable and I liked him almost immediately. While the quote Elia provided to me was not the most expensive, it was also not the cheapest. What I also liked about their company was that they included the services of a designer/decorator, Charlotte, which saved us a lot of running around and time.
We reviewed our drawings and ideas with Charlotte and after several meetings with Charlotte, we finally had our concept in a rendering complete with pricing, which fit into our budget. I would also like to say that Elia allowed us the opportunity to work with Charlotte before we made any commitment in order to see if our concept would fit into our budget.
Elia arranged for a dedicated crew of 3 to 4 people to work on our project. The head of the crew was Nadia. I can't speak highly enough of Nadia and her crew. Nadia is very skilled professional and this included her crew. Not only is she extremely knowledgeable but before anything was started, she went over it with me, checked to make sure I was happy with placements, angles, how the tiles would be put down, how the cedar planking for the sauna would be installed etc. Nothing was done until she was absolutely sure I was happy & it was exactly how I wanted it. The end result speaks for itself in all 3 areas of work.
At the end of each work day, Nadia would discuss with me what would be done the following day and approximately what time they would show up for work. While there were a few hiccups, the job was completed more or less within the time frame I had in mind. The best part about the overall renovation was that at the end of each day, without even asking, Nadia cleaned up any mess that was made and made sure we did not have to deal with this. At the start of each day, runners were put down to keep dust and dirt to a minimum and plastic sheeting was put up to seal off areas that dust could spread.
Our powder room consisted of a pedestal sink, a mirror and a toilet. We gutted the whole thing and changed the flooring, added a backsplash and a new sink and vanity complete with new mirror and light fixtures. Stunning.
Our laundry room was completely unworkable. We had a laundry tub in the wrong location. The washing machine was next to the tub & the dryer was on a completely different wall preventing us from using our back garage door to access the garage. The new look relocated the tub (including a dog wash) to the front of the laundry room, allowing us to move the washer & dryer side by side. We replaced all the vanities, added a backsplash, new lighting fixture & a corner cabinet for more shelf space and we can now go in and out of our garage door without any restriction.
I can't say enough about the job done. From Elia who made sure that we had a great crew, to Charlotte who helped with the design, choosing of materials and colours and ordering the same, to Nadia and crew who did an unbelievable job with the reno and making us happy and to Gerhardt for overseeing everything, we were extremely pleased with the outcome.
I would not hesitate to use The Home Improvement People in the future as we still have 2 more bathrooms and a hallway to reno.
Sorry I tried to attach pictures but for whatever reason, I get timed out and pictures would not attach. Great job, Home Improvement People!
- Company Response
Hi Darryl! Thank you for this remarkable review. We are so happy you are enjoying the reno and that you are feeling better.
All the best in 2021!