bed quality and bad service team
after 2 days possession, and the roof was damaged by the wind. and asked warranty team, and said it is by the God. No warranty applied. in the surround area, only urbandale 's houses got damaged, and the other builder's houses are fine. Hired a roofer, he did a report, " Every house I've been to in Urban dale in black stone has had defects in workmanship, regarding the soffit, fascia, flashing & siding. Lots of corners cut & missing screws. " no wonder almost all the fascia came off, and
warranty people just doing the pingpong games. they made at least $500,000 profit for my house, and do nothing for the help. such a shame.
Neighbor 's foundation exterior wall finish broke,
and I found they put batt insulation rather rigid
insulation. And put cheap EIFS on top of batt
insulation. Per EIFS install rules, EFIS only can put
on the rigid or semi-rigid insulation. 3 years house,
foundation exterior finish already sagged, like a
aging people 's skin, easy broken and small animal can settle down in the sagged spot. Check with building code and EIFS standards, said need go with rigid insulation.
- Approximate cost of services:
- $35,000.00
- Company Response
Thank you for your comments. We appreciate that there were many homes throughout the City that were damaged by the severe storm. Our records indicate that the original roofing/siding company assisted you as a goodwill gesture. We encourage you to work with our warranty team for any items that are considered warranted. They can be reached at warranty@urbandale.com.
Kind regards,
The Urbandale Team