I contacted Captain Electric to conduct an electrical home inspection because during our general home inspection a few issues were found that needed to be addressed. The main problem was that there was aluminum wiring in the house which wasn’t installed properly and we could smell burned plastic when we used some of the lights. We booked an appointment through Diane who let us know about the $99 fee and that she would call before the electricians came. The day of the inspection I received a call from Diane that they were on the way. Ryan and Nathan arrived and they began their electrical inspection. I showed them the electrical panel, the outlets and some of the issues we were having with our lights. They then told us about our options to do an aluminum rejuvenation of the home and redo our electrical panel with arc vault breakers to bring them to code. My wife and I agreed that this would be worth the investment and we also agreed to install smoke/co2 alarms. I appreciated that they have set pricing for their work so you know that you won't have to pay anymore then what they quoted you.
It was a two day job and they were at my home at 8am both days on the dot. They were very respectful of my home and my elderly cat who wanted to know what was going on and who these people were. Ryan and company also put up all of our new light fixtures, installed a surge protector on our electrical panel and gave me a lesson on how to operate the new electrical panel. Along with that they replaced all receptacles in the house with the aluminum rejuvenation. It was a really big job and I am very happy with the service that I received from Captain Electric. I would definitely recommend them as they are a first class organization from customer service on the phone to the electricians on the ground.
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- Company Response
Thank you Shane. We appreciate your detailed review and are glad to hear you are happy with the service we provided. ***Aluminum wiring in itself is usually not the problem, rather it is the poorly made or improperly made connections that are usually the cause of failures within a system. Our Rejuvenation process gives your electrical system a fresh start (Rejuvenation = remaking all connections, replacing all switches and receptacles within the home). *** Your new Electrical Panel along with "ARC-Fault Breakers" provides the Ultimate protection to circuits within the home, as ARC-Fault Breakers are designed to trip when an ARC is detected (note: Arcing within an electrical circuit can lead to fire). *** Smoke/Carbon Monoxide Detectors are mandatory, and need to be up-to-date, replaced at least every 10 years - or as stated by the manufacturer. *** Shane - you and your family can now rest easier, knowing that your home has now been updated to modern safety standards. Thank you for choosing Captain Electric, and we look forward to seeing you again. ... bw