Aquaguard Injection & Waterproofing

Waterproofing
Oakville ON L6P 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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98%

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Reviews by rating (past 12 months)

Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (63 reviews)

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Private User
Private User
Private User reviews Ajax, ON
10/10

Basement Foundation Crack Fix

Luc was extremely professional during the consultation and appointment. Booking the appointment with him was easy, the overall process was very efficient and smooth. His work is great quality and it shows that he cares about his customers through his responses to various questions we had as new houseowners.

Approximate cost of services:
$700.00
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Company Response

Many thanks for taking the time to leave us a review. You are absolutely correct in discerning our genuine care for our customers. Our customers deserve the very best from us because they are the reason why our company exists. Since a company's success usually depends on its level of customer service excellence, we take the necessary time to not only consistently deliver superior waterproofing results but also to answer any and all questions our customers may have. We understand that the more information our clients have about the entire waterproofing process, the more comfortable and confident they will be so we love to share our knowledge with them. Thanks again for allowing us to be of service to you and for being such great customers!

Dave, Burlington
Dave, Burlington
0 reviews Burlington, ON
10/10

Leaking Basement Foundation

We called Aquaguard to help with a water leak coming from a foundation wall crack at the corner of a window. Luc used polyurethane injected under high pressure to seal the leak effectively from the inside. With that leak still sealed and dry five years later, we found another crack leaking in another location and water seeping through a few tie rod locations after a heavy rain so we of course called him again. Luc responded quickly to assess our problem, and then followed up the next week to seal the leaking walls. We have found Aquaguard to be responsive, professional, and effective. All our questions were answered and work was performed thoroughly and neatly. We highly recommend Aquaguard to fix basement leaks.

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much Dave for your thorough review and for your glowing recommendation of our company and its employees. It's been said that the greatest compliment a client can pay a company is to recommend it; as a return client you are not only uniquely positioned to comment on the effectiveness of our waterproofing but your recommendation also carries added weight. We are very glad to have consistently met your expectations and, thus, to have earned your trust. Thanks again!

Walt
Walt
0 reviews Brampton, ON
10/10

Basement Leak

Luc, did a great job repairing a new crack in the foundation wall with Polyutethaine Injection which took about 1.5 hours. We have had this done on another occasion back in 2016 with excellent results.

Approximate cost of services:
$785.00
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Company Response

Thank you Walt for your loyalty to our brand and for taking the time to leave us your review. We are grateful for your continued faith in our waterproofing services and pleased that our work meets with your approval. It is always a pleasure to be of assistance to you. Thanks again!

brad
brad
1 review Toronto, ON
10/10

waterproofing

Water was coming into my basement at my Toronto residence and doing damage to my walls and flooring. Luc from AQUAGUARD came and identified the problem and gave me my options for repair. Luc was easy to talk to, very friendly and knowledgeable. Luc and his crew (Jozef and Pavel) showed up early in the morning and worked all day non stop to repair my exterior walls. Aquaguard did an amazing job, clean fast professional work, I could'nt be happier. The best thing is Lucs price was 50% cheaper than the quote I got from another water proofing company. I highley recomend this company.
Brad Sutherland

Approximate cost of services:
$5,400.00
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Company Response

Thank you Brad for posting such a comprehensive review of our company and staff. We know our employees are second to none not only for their knowledge and technical skills but also for their work ethic and integrity. We appreciate your keen observations and straightforward comments and we are pleased to have met with your approval in every area of our work. Doing our very best is a rule we live by because we truly value and respect our clients. Thanks again for your trust in us and for allowing us the opportunity to be of service to you!

Natalie in Kitchener
Natalie in Kitchener
0 reviews Aurora, ON
10/10

Leaky basement

Excellent service and response time! Highly satisfied with the work done and professionalism. The job was completed in a timely manner.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Natalie for the great review. We appreciate your comments and are thrilled that our work met with your approval. It is truly gratifying to read about the highly positive experience you had with our company and we thank you for taking the time to share it publicly. We are certain that others in our community will benefit from your sincere assessment. Thanks again!

Mark in London
Mark in London
0 reviews London, ON
10/10

Basement Leak

Had a surprise leak at our new house. Called AquaGuard on a Wednesday and they came out on Friday to access and Monday to complete the fix. Very knowledgeable and friendly and found the problem quickly and fixed it for less than what we expected.

Approximate cost of services:
$400.00
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Company Response

Thanks for leaving us your review Mark. We are glad we were able to be of quick assistance to you and that you were pleased with our pricing. As consumers ourselves, we are keenly aware of the price gouging that has been plaguing our economy since the start of the pandemic; we try to keep our pricing as low as possible even in the face of the ever-increasing costs for materials and so on. Thanks again for your encouraging comments. We appreciate you and your business very much.

Private User
Private User
Private User reviews Ajax, ON
10/10

fix water leak from crack in basement

Our daughter had a good experience with this company. My wife contacted them to repair our basement. The receptionist was very friendly and efficient. We got a call back the same day and an appointment was made for the following week. Luk, the repairman was frienldy, did an excellent job on sealing the leak which has been troubling us for years. Very competent, cleaned up the worksite. We are very happy with the service.

Approximate cost of services:
$750.00
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Company Response

Thank you so much for your review! We are thrilled that both you and your daughter were pleased with AquaGuard Injection & Waterproofing. After 20 years of proudly serving Oakville, we are honoured to say that a significant part of our business comes from referrals and recommendations. The fact that our clients unreservedly vouch for us to their friends and loved ones is the greatest affirmation we can receive. Thank you for trusting us to repair your basement leak and enjoy your dry home!

David
David
2 reviews Richmond Hill, ON
10/10

Basement Leak

We had water coming into the basement, and wasn't sure if it was thru a window or crack in the foundation. Luc came over and gave us an honest opinion, as to what was needed. Other Co's wanted to dig out the full length of the wall to fix, what they thought was the problem.
Turned out is was the old window wells that needed replacing, which is exactly what Luc quoted
Would recommend Luc and Co, to others.

Approximate cost of services:
$4,200.00
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Company Response

Thank you David for leaving us your outstanding review. As you point out, our skill and expertise in diagnosing below-grade water infiltration issues are second to none. We won't sell unnecessary repairs, no matter how profitable, and we always look for the most cost-effective solution to a water ingress situation. Thank you for trusting us to resolve your problem and for your sincere recommendation. We are grateful you were pleased with our work.

Amy
Amy
8 reviews Toronto, ON
10/10

Great experience!

We had a leak into our basement in the same spot where a number of others on our street (who live in the same model of home) had experienced a leak within the past year or two. (The houses were all built in 1989, so well beyond warranty.) A neighbour recommended AquaGuard Injection & Waterproofing, and we had a great experience. Luc, who led our repair job, has a great personality and stands behind his work.

We have yet to experience a heavy rain fall since our repair was completed, but are confident that the job was well done. A small price to pay for the huge reduction in stress knowing that the issue has been fixed. And the 25 year warranty is great!

Thank you, Luc and team, for a great experience all around.

Approximate cost of services:
$1,300.00
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Company Response

Thank you Amy for leaving us such a wonderful review. You correctly touch on several points that are worth noting: firstly, foundation leaks are not uncommon but they can definitely be a source of stress; secondly, it is important to hire a professional waterproofing company with experienced technicians to repair your leak(s) properly and permanently; thirdly, educate yourself so that you choose a company who will not just offer you one solution but will present you with the most cost-effective solution; and lastly, go with a company that stands behind their work 100% and will put it in writing. Thanks again Amy. We are certain your review will be very helpful to other homeowners in our community!

Charles
Charles
0 reviews Aurora, ON
10/10

Crack repair basement wall - perfectly done

Luc arrived and finished on time and was very tidy. He did a great job and was very comfortable with my many questions on what he doing.

I would highly recommend Luc and Aquaguard Injection for foundation crack repair.

It’s certainly cheaper doing the repair from the inside as well. The image is post repair and shows the scope of the crack repair.

Approximate cost of services:
$595.00
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Company Response

Thank you Charles for leaving us your review and recommendation. We love to educate our clients at every opportunity and even our website was specifically designed for that purpose. We are pleased by your seal of approval of both our technician and the cost-effective repair solution we provided. Thanks again for your words of praise!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs. At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you ...
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