Aquaguard Injection & Waterproofing

Waterproofing
2275 Upper Middle Rd E Suite 101, Oakville ON L6H 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (60 reviews)

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brad
brad
1 review Toronto, ON
10/10

waterproofing

Water was coming into my basement at my Toronto residence and doing damage to my walls and flooring. Luc from AQUAGUARD came and identified the problem and gave me my options for repair. Luc was easy to talk to, very friendly and knowledgeable. Luc and his crew (Jozef and Pavel) showed up early in the morning and worked all day non stop to repair my exterior walls. Aquaguard did an amazing job, clean fast professional work, I could'nt be happier. The best thing is Lucs price was 50% cheaper than the quote I got from another water proofing company. I highley recomend this company.
Brad Sutherland

Approximate cost of services:
$5,400.00
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Company Response

Thank you Brad for posting such a comprehensive review of our company and staff. We know our employees are second to none not only for their knowledge and technical skills but also for their work ethic and integrity. We appreciate your keen observations and straightforward comments and we are pleased to have met with your approval in every area of our work. Doing our very best is a rule we live by because we truly value and respect our clients. Thanks again for your trust in us and for allowing us the opportunity to be of service to you!

Natalie in Kitchener
Natalie in Kitchener
0 reviews Aurora, ON
10/10

Leaky basement

Excellent service and response time! Highly satisfied with the work done and professionalism. The job was completed in a timely manner.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Natalie for the great review. We appreciate your comments and are thrilled that our work met with your approval. It is truly gratifying to read about the highly positive experience you had with our company and we thank you for taking the time to share it publicly. We are certain that others in our community will benefit from your sincere assessment. Thanks again!

Mark in London
Mark in London
0 reviews London, ON
10/10

Basement Leak

Had a surprise leak at our new house. Called AquaGuard on a Wednesday and they came out on Friday to access and Monday to complete the fix. Very knowledgeable and friendly and found the problem quickly and fixed it for less than what we expected.

Approximate cost of services:
$400.00
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Company Response

Thanks for leaving us your review Mark. We are glad we were able to be of quick assistance to you and that you were pleased with our pricing. As consumers ourselves, we are keenly aware of the price gouging that has been plaguing our economy since the start of the pandemic; we try to keep our pricing as low as possible even in the face of the ever-increasing costs for materials and so on. Thanks again for your encouraging comments. We appreciate you and your business very much.

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

fix water leak from crack in basement

Our daughter had a good experience with this company. My wife contacted them to repair our basement. The receptionist was very friendly and efficient. We got a call back the same day and an appointment was made for the following week. Luk, the repairman was frienldy, did an excellent job on sealing the leak which has been troubling us for years. Very competent, cleaned up the worksite. We are very happy with the service.

Approximate cost of services:
$750.00
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Company Response

Thank you so much for your review! We are thrilled that both you and your daughter were pleased with AquaGuard Injection & Waterproofing. After 20 years of proudly serving Oakville, we are honoured to say that a significant part of our business comes from referrals and recommendations. The fact that our clients unreservedly vouch for us to their friends and loved ones is the greatest affirmation we can receive. Thank you for trusting us to repair your basement leak and enjoy your dry home!

David
David
2 reviews Richmond Hill, ON
10/10

Basement Leak

We had water coming into the basement, and wasn't sure if it was thru a window or crack in the foundation. Luc came over and gave us an honest opinion, as to what was needed. Other Co's wanted to dig out the full length of the wall to fix, what they thought was the problem.
Turned out is was the old window wells that needed replacing, which is exactly what Luc quoted
Would recommend Luc and Co, to others.

Approximate cost of services:
$4,200.00
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Company Response

Thank you David for leaving us your outstanding review. As you point out, our skill and expertise in diagnosing below-grade water infiltration issues are second to none. We won't sell unnecessary repairs, no matter how profitable, and we always look for the most cost-effective solution to a water ingress situation. Thank you for trusting us to resolve your problem and for your sincere recommendation. We are grateful you were pleased with our work.

Amy
Amy
8 reviews Oakville, ON
10/10

Great experience!

We had a leak into our basement in the same spot where a number of others on our street (who live in the same model of home) had experienced a leak within the past year or two. (The houses were all built in 1989, so well beyond warranty.) A neighbour recommended AquaGuard Injection & Waterproofing, and we had a great experience. Luc, who led our repair job, has a great personality and stands behind his work.

We have yet to experience a heavy rain fall since our repair was completed, but are confident that the job was well done. A small price to pay for the huge reduction in stress knowing that the issue has been fixed. And the 25 year warranty is great!

Thank you, Luc and team, for a great experience all around.

Approximate cost of services:
$1,300.00
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Company Response

Thank you Amy for leaving us such a wonderful review. You correctly touch on several points that are worth noting: firstly, foundation leaks are not uncommon but they can definitely be a source of stress; secondly, it is important to hire a professional waterproofing company with experienced technicians to repair your leak(s) properly and permanently; thirdly, educate yourself so that you choose a company who will not just offer you one solution but will present you with the most cost-effective solution; and lastly, go with a company that stands behind their work 100% and will put it in writing. Thanks again Amy. We are certain your review will be very helpful to other homeowners in our community!

Charles
Charles
0 reviews Aurora, ON
10/10

Crack repair basement wall - perfectly done

Luc arrived and finished on time and was very tidy. He did a great job and was very comfortable with my many questions on what he doing.

I would highly recommend Luc and Aquaguard Injection for foundation crack repair.

It’s certainly cheaper doing the repair from the inside as well. The image is post repair and shows the scope of the crack repair.

Approximate cost of services:
$595.00
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Company Response

Thank you Charles for leaving us your review and recommendation. We love to educate our clients at every opportunity and even our website was specifically designed for that purpose. We are pleased by your seal of approval of both our technician and the cost-effective repair solution we provided. Thanks again for your words of praise!

Private User
Private User
1 review Milton, ON
10/10

Foundation crack leak

Had a foundation crack that was a small intermittent problem leak over the years, but really showed itself this 2021 fall with so much rain. The team was quick to respond and fixed the leak by squeezing this repair in because a cancellation by someone else occurred. I am very pleased with this leak fix.

The cool part is that this company had previously fixed another part of the basement (under previous owners). Since I had the warranty/ documentation and was able to see that the fix was a success after all that time (10 years), it felt like a no brainer to use this company again.

I do have another crack (non leaking) that I want fixed when the time is right, needless to say I will call this company again.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for your terrific review. We highly appreciate the trust that you have placed in us and we promise never to take it for granted. Our team takes great pride in providing the best customer service we possibly can and feedback such as yours it truly validating. Thanks again for your confidence in AquaGuard!

Truck5
Truck5
0 reviews Newmarket, ON
10/10

basement leak

We had problems with 3 cracks in our basement wall causing water leaks during high rainfalls. We contacted Aquaguard and sent them pictures of the problems. They responded quickly and were able to tell us what kind of repairs were needed, the cost and the expected time required for the repairs. They were efficient, clean and polite and we have had no problems since.
I would highly recommend them.
Sue MacKenzie

Approximate cost of services:
$1,500.00
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Company Response

Thank you Sue for taking the time to post your comments. The clear and concise details you share are helpful because they summarize AquaGuard's business practices - effective and professional. We are happy you found the entire process relatively seamless and that your experience was a positive one. Thanks again for your valued recommendation!

10/10

Basement crack in wall

This is the 2nd time I have used this company. They are very nice to deal with. Came the next day after a cancellation. The tech Marco and Luc were super nice guys. Very professional and did a good job. And cleaned up after. I would recommend them highly and will continue to use them for future needs if ever required.
Also Paula who took my call was so friendly and kind.

Regards
Sheldon Fernandes

Approximate cost of services:
$709.00
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Company Response

Thank you so much for your comprehensive review, Sheldon. The comments you shared help others in our community make an informed decision when they are faced with basement water leaks and are not sure which waterproofing company to hire. As you point out, homeowners can be confident that in choosing AquaGuard Injection & Waterproofing they are in great hands. Being of service to you on both occasions was a pleasure and a privilege. Thanks again Sheldon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing

If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs.

At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you with all waterproofing repairs for poured concrete and concrete block foundations.

The work that we do is to the highest standard available. We know our stuff and work with you to fix your basement foundation leaks and cracks within your budget. Choosing us assures that you get the best basement waterproofing solution, a fixed price repair and a solid transferable warranty. Furthermore, we are an accredited business with the BBB with a rating of A+.

Our interior and exterior basement waterproofing services include:

Basement foundation crack repair and sealing
Weeping tile replacement and foundation waterproofing
Interior epoxy crack injection and polyurethane injection
Sump pump, window well, and window well drain installation
Leaking hydro penetrations and tie-rod hole and honeycombing waterproofing
Foundation crack stabilization and block wall reinforcement

Our prices are competitive, our waterproofing services come with a 25 year transferable warranty and most wet basement repairs can be done from inside!

Our service area includes: Aurora, Ballantrae, Bolton, Burlington, Bradford, Brampton, Caledon, East Gwillimbury, Etobicoke, Georgetown, King City, Maple, Markham, Milton, Mississauga, Newmarket, North York, Oakville, Richmond Hill, Stouffville, Thornhill, Vaughan, Waterdown and Woodbridge

Calls are answered 24/7

CATEGORIES
Waterproofing
SERVICES
Basement leak repair, foundation crack repair, epoxy crack injection, polyurethane injection, interior and exterior basement waterproofing, wet basement repair, weeping tile replacement, perimeter drain system installation, sump pump installation and window wells and window well drains
SPECIALITIES
Foundation crack repair Interior perimeter drain systems
WEBSITE
https://www.aquaguardinjection.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque, Debit, VISA, Mastercard
LICENSES
Toronto: T85-4315747
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.