Kronos Electrical Contractors Ltd

Electricians
Toronto ON M4J 2K7
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Electricians
Kronos Electrical Contractors Ltd
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86%

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Reviews by rating (past 12 months)

Reviews for Kronos Electrical Contractors Ltd

Average customer rating:
8.8 10 (46 reviews)

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Private User
Private User
Private User reviews Markham, ON
1/10

Re wiring gone wrong

I would highly recommend not using this company. I used them for some re wiring and a panel upgrade to 200Amp.
These were my issues:
- Stan said that my house was in jeopardy of potential danger due to my wiring. He gave me a quote of around 10,000 to change out all of my wiring (aluminum). His guys showed up and explained that all of my wires had already been piggy backed correctly and that I was not in danger at all and that he did not understand why Stan had suggested this.
- I had them re check all of my outlets, plugs, lights. They re wired one light in the hall and one wire in the garage. They upgraded my panel. And installed an outlet outside for me. Stan charged me 5000.
- when the guys left after I paid them I had to clean up all of the mess. They left wires on the ground outside, in my garage and basement. They didn't even sweep up any debris they made. And I'm not super picky but it was a lot.
- my garage door sensors stopped working after the guys finished working in my garage. I called Stan. He sent his guys back. They said they never touched these wires so they don't know why this is happening. I could tell the wires had been moved but they denied moving them. Said they couldn't figure out what the issue was. I should call a garage door company. I said well is Stan going to pay for that? They said of course he is. The garage door was working fine before we started now it's not. It must be something we did.
So I called a garage door company. They fixed the problem in 30 seconds. Said the sensor wires had been pulled out and weren't put back in correctly. They charged me 95 dollars for the service call. And added that he felt it was worrisome that electricians could not insert two wires into the back of a garage door opener easily.
So I emailed Stan. Guess whose not responding or paying this bill.
Stay away from this company is my advise.
-

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Melissa
We would to like to address your concerns separately.
First, the main issue is the aluminum wiring in your home. This is a hazard because it has been illegally junctioned inside the walls. I have made efforts to explain this to you clearly from the beginning. My electricians were referring to the method in which the aluminum wiring was attached to the actual plugs and switches throughout the home. The aluminum wiring in your home does not go to your electrical panel. This is a hazard. You then refused yo rewire the home to bring it to ESA standards and did not want to replace the wiring. We therefore charged you for the panel change, rewiring 3 switches, the pool plug and the garage light switch.
I take full responsibility for for the mess left and apologize sincerely.
Lastly, we were prepared to reimburse you for the cost of the garage door repair as you had requested. My electricians were unfamiliar with the operation of the garage door. I explained this to you and believed that you were comfortable with the reimbursement. I have not received any messages from you and would appreciate to speak with you directly.

Thanks

Brian in Toronto
Brian in Toronto
1 review Brampton, ON
10/10

Exceptional & Quick Service for Panel Replacement

Amazing experience overall. Stan was professional in every aspect, from answering questions, to explaining his process. He was quick to reply to my first inquiry and was always willing to explain what he needed to do and why. There were no questions about what was going to happen.

It was less than two weeks between initial contact and when the job was finished. He always made me feel as though my job was a priority for him and his company. I will definitely be using Kronos electric the next time I need work done in my home!

Approximate cost of services:
$1,750.00
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Company Response

Thank you for your review!
Kronos Electrical Contractors LTD

James in Oakville
James in Oakville
1 review Oakville, ON
10/10

Rewiring, lighting fixtures installation

Truthfully, likes their advertisement - Toronto's #1 choice. Not only professional/quality jobs they have done to me, their efficiency, fast schedules are amazing. You can count on Stan to resolve the problems for you !!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review!
Kronos Electrical Contractors LTD

Dflynn in Toronto
Dflynn in Toronto
1 review Pickering, ON
10/10

Home Rewire

I had Kronos rewire my newly purchased home from aluminum to copper wiring. It was a massive job and Kronos completed it in just under 3 weeks. I thought that the staff were very friendly approachable and professional, they reviewed the work and answered any questions as the job was being completed.

At the end of the job, I new exactly what my final costs would be (as per an accurate quote) and the job was completed to their very high standards. Also they offer 10 year warrantee on all their work, which you don't see.

I have nothing but wonderful things to say about Kronos Electrical.

My recommendations: HIRE THIS COMPANY you won't regret it!

Approximate cost of services:
$18,000.00
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Company Response

Thank you so much Debbie for your positive feedback! We truly appreciate your business and are always glad to hear our service was up to your expectations!

Jason in Toronto
Jason in Toronto
1 review Toronto, ON
10/10

LED LIGHTING IN PENTHOUSE

STANLEY ARRIVED IN LESS THAN 90 MINUTES AND WAS DONE IN LESS THE THAN 40 MINS. REAL PRO, I HAVE MY NEW ELECTRICAL GUY!!

SIMPLY PUT DONT EVEN WASTE TIME LOOKING AROUND!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Jason for your positive feedback! We truly appreciate your business and are always glad to hear our service was up to your expectations!

Angela
Angela
5 reviews Toronto, ON
10/10

Conversion

We required hardwired oven converted, Stan came out 2 days after I had called to access the job and was able to complete work the very same day! Very efficient, professional and reasonably priced, I will not hesitate to use their services again, extremely satisfied!!!

Approximate cost of services:
$260.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your positive feedback! We look forward to working with you in the future and appreciate your business. Happy holidays!

Raymond
Raymond
3 reviews Richmond Hill, ON
10/10

Install Pot lights and troubleshoot circuit issue

This is the second time I have Kronos to complete the electrical works for my home. The team did an excellent job in installing pot lights in my dining room and basement. They also fixed a neutral issue with a circuit in my basement. They are very professional and easy to work with. They clean up the place when they are done. I am planning my next home renovation project with them already. Highly recommended.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Raymond we really appreciate your ongoing business! Customer satisfaction is of utmost importance to us and we value your positive feedback. We look forward to working with you in the future!

Private User
Private User
Private User reviews Brampton, ON
10/10

Light fixture installation

I am well pleased with the service of Stan and his team. Came on time, professionally completed the task, answered our questions and provided advises and suggestions. All together excellent service. Keep up the good work Stan.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review!
Kronos Electrical Contractors LTD

Richard in Toronto
Richard in Toronto
2 reviews Toronto, ON
9/10

Panel change and new outlets

We needed to upgrade and install few outlets on second floor of the house as well to update our insufficient panel. Stan came in , looked and sent a written quote within 48 hrs. His quote was very competitive based on other quotes we got for the same work. He organized all for us and got the work done on time and on exact budget...no surprises...his workmen were polite , on time, knowledgeable and pleasure to deal with.
After all work was done they left the areas of work clean and free of any work related garbage.
I would recommend and already did recommend Kronos Electrical to my friends. We will also look for more work to be done in fall.

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your review!
Kronos Electrical Contractors LTD

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kronos Electrical Contractors Ltd

Kronos Electrical Contractors Ltd. has been proudly serving the Greater Toronto Area for 11 years, and we have prided ourselves on the fast, efficient, and thorough electrical work completed on homes and offices. Our company offers customers free estimates and an impressive 10 year warranty on all electrical work completed ...
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