Renew Stairs

Stair Builders
Toronto ON
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Reviews for Renew Stairs

Average customer rating:
9.5 10 (105 reviews)

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Zera
Zera
1 review Toronto, ON
10/10

Renovation of internal and external stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very satisfied that I had Renew Stairs renovate my internal and external stairs. Moe did a great job. His team is responsible, experienced and punctual. Moe is very honest in the business so that he put forward the best offer and solution for me saving me not only my money but also my time.Definitely I will refer Renew Stairs to other potential clients that I know.

Approximate cost of services:
$3.00
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Hose
Hose
2 reviews Toronto, ON
10/10

Renovating stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is the second time I am using renew stairs (MOE) to do a job for me as I expected he was responsible,on time ,no change in price,very helpful to us to make the right decision. and actually with his recommendation i saved money too, I am really happy with the work done by MoE.I would highly recommend MoE ,as I did before,to anyone who wants to renovate stair cases. I will definitely rate his work 10

Approximate cost of services:
$1.00
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David Johnson from Innisfil
David Johnson from Innisfil
2 reviews Innisfil, ON
10/10

Capping of stairs

I am extremely impressed with the service, quality and installation that Renew-Stairs provided. Prior to installation their sales staff recommenced varying options as well as areas where cost savings could be found. The end result was stunning. I would recommend this company to anyone and have already.

Approximate cost of services:
$2,600.00
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lazar in North York
lazar in North York
4 reviews North York, ON
10/10

Stairs and Banister Refinish

We used Moe from Renew-Stairs to re-finish the banister and stairs in our side split. Moe was fantastic to work with. He had good suggestions, was always reachable, prompt, and delivered on his promises. We were satisfied with the quality of work and wouldn't hesitate to recommend Renew Stairs to others.

Approximate cost of services:
$50,000.00
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John & Jane, Mississauga ON
John & Jane, Mississauga ON
8 reviews Mississauga, ON
9/10

Staricase Reno

Moe takes great pride in his work and delivered a completely renovated starcase on time and within budget. His attention to detail and ensuring you are completely satsified with the construction plan and colours makes him a pleasure to deal with. His installer Quinn takes pride in a job well done and esured we were happy with the workmanship as the job progressed.

Approximate cost of services:
$1.00
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Tom in Mississauga
Tom in Mississauga
1 review MISSISSAUGA, ON
9/10

Stair refinishing

Moe and his crew were very professional, not obtrusive and more importantly, trustworthy. My family had a very pleasant experience with the stair refinishing and would gladly hire Moe and his crew again.

If you are refinishing your stairs, I would highly suggest that you cover every possible enterance to rooms you want to (try) keep clean. The dust from the sanding goes everywhere. This includes under doors, and every little space between the door and door jams.

Approximate cost of services:
$2,375.00
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Sam i.
Sam i.
3 reviews East York, ON
10/10

Refinished stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

A few words to describe Moe and his crew would be: Very professional and excellent craftsmanship.

Before selecting Renew Stairs I did my research on a few companies/individuals to compare prices.

Moe came to visit my home to discuss the project at hand, offer suggestions for design and was totally prepared to show samples of stain color and banisters. This was very helpful because Moe’s suggestions helped enhance the outcome of my stairs.

A quote was presented and from my research found it to be in the same ballpark as the other quotes.

We were amazed by the efficiency from Moe and his crew. They started a complete reno of my stairs on Wed and were finished by Thursday pm.

We are 100% satisfied by the work that was done. Our stairs are the highlight of our home now and looks amazing.

Approximate cost of services:
$4,000.00
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C in Toronto
C in Toronto
4 reviews East York, ON
10/10

Renovation to Carpeted Stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had 4 sets of stairs done by Moe in a 3 storey townhouse wherein the stairs were carpeted by the builder. Some stairs had to be modified as they were crooked and Moe did this work expertly so the stair would be even.
The work is excellent and it is so nice to have beautiful stairs instead of carpet throughout the house.
Moe was prompt and his worker was on time everyday and the job was completed in record time. Moe did his best to keep the sawdust down and under control. I am very satisfied with the work and the quality of the wood material used.
I highly recommend Renew Stairs!

Approximate cost of services:
$0.00
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Tony in Oakville
Tony in Oakville
1 review Oakville, ON
1/10

Stairs - disappointed

Based on all the positive reviews, I expected a much better job than what I received. I was initially disappointed when Moe provided us with the quote. We specified that we needed to replace the stairs as well as the nosing. Moe sent us a quote for the whole job, and then when he came to the house to close the deal, he added an additional $900 for the nosing. I chalked this up to my misunderstanding and still hired him based on the positive reviews.

Although he finished the work in the time allotted, the final product was very poorly done. The stairs were not fully stained; he left gaps where the bare wood is exposed. Also, where the spindles were re-installed, he (his worker) didn't bother to fill in the nail holes - leaving fragments of the nails exposed.

Moe didn't actually do the bulk of the installation - his worker (Quinn) did. I had to ask him to please cover the obvious gaps. He did ... reluctantly.

I don't care about the mess (complete with empty Tim Hortons cups) they left behind. I do care about all the patch work they left for us to do.

His prices would be reasonable if he finished the job right. In our case at least, he didn't seem to care.

The only reason I'm writing this review, is because I've been spending my day on touching up the mistakes, and feel others should know that his reviews don't really reflect the quality of all his work.

Moe may be a nice man, but he did a very poor job for us. I can't recommend him at all.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

I was surprised and upset to read this review. I take customer satisfaction very seriously and when we left this job I double checked with Tony and his wife that they were happy and they said yes. I'd like to address some of the points about this job. We all try to save time and cost using email communication, but it does not mean everything is there to be able to price it 100% right. I did say in my email to you with the estimate that I had to check the measurement of the nosing and couldn't price it and then I listed one price for just the stair and a separate price for the painting, I'm sorry if there was a misunderstanding. You decided not to have me do the painting in order to save money on my suggestion, most people like to do that and that's fine. Being pregnant your wife had health concerns with the stain and I worked very hard to ensure everything we used was waterbased with the colour you wanted, no staining was done at your house and I timed the stair replacement to be conscious of her safety. You also inspected every stair before it was installed. I took all the garbage to the dump at no charge as a courtesy to you. I also came by a week after the job and asked again if your wife was happy and she said yes. I believe we did a beautiful job with your new stairs, but if you had any issue you should have told me instead of just posting this review. I always work to keep my customers happy in any circumstances. HomeStars doesn't allow photos in responses to reviews so I have put the photos of the job in with my other photos on my page. If anyone has any questions about this job I am happy to answer them. I wish you and your wife all the best, Moe.

Gary
Gary
1 review NORTH YORK, ON
9/10

Stair refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently had my stairs refinished with Moe .The work was completed on time and in a professional manner.My wife and I are very pleased with the results and would recommend him.

Approximate cost of services:
$1.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renew Stairs

We renovate carpeted stairs into a wood finish and build railings into solid oak or maple. Our company's goal is to help you have great looking stairs that are safe, affordable and timely. Renew Stairs can provide you unfinished or finished stairs. We use hand selected oak & maple (or ...
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