Verona Tile

Tile & Stone Contractors
Toronto ON
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Reviews for Verona Tile

Average customer rating:
9.7 10 (40 reviews)

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Paul S.
Paul S.
6 reviews Toronto, ON

First Review

10/10

Laundry room and entry/kitchen floors

We asked for 3 quotes on the tile job. Giulio was competitive, but more than that, we liked his “can do,” co-operative attitude. He was more than happy to adjust to some rather challenging site conditions; specifically, the laundry room floor was very rough. He amended the surface and the results are better than we could have hoped for. Giulio shows up on time and does one job at a time. If you’ve ever hired a trade and had them leave to go to another job before yours is finished, you’ll know how frustrating this can be.

The job was done with an absolute minimum of muss and fuss. The results are excellent. We couldn’t be happier. Money well spent.

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Company Response

Hi Paul,

Thank you so much for the kind words, it has been an absolute pleasure working for you and Linda! I am delighted that you guys are happy with the work and I look forward to working with you guys in the future.

All the best!
Giulio
Verona Tile.

Private User
Private User
Private User reviews Toronto, ON
10/10

11/10 for SURE

If I could give Giulio 1000/10, I would.
He is our go to man for any tile job. He has worked on my sister’s house, my house, my mom’s house- there is a reason we keep hiring him again and again and again. His work is flawless and he leaves the place spotless. Add that to the fact he is extraordinarily easy to work with and it’s hard to believe you’d ever need to work with anyone else.
Believe me when I say: there is no one else we will work with when it comes to tiles/flooring etc.
Thank you Giulio!
Laura

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Company Response

Hi Laura, Thank you so much for the extremely kind words. It is always a pleasure working for you and your family and as always I look forward to working with you guys in the future. All the best!

Giulio
Verona Tile.

Joyce in Toronto
Joyce in Toronto
1 review Toronto, ON
10/10

Beautiful Kitchen Backsplash

My husband and I purchased kitchen backsplash tiles hoping to install it ourselves. But after watching a few youtube videos and seeing how much work and materials were required (like wet saw), it was obvious we needed to get a professional to help us.

I had emailed several companies. I had chosen Verona Tile because not only was Giulio was quick to respond with a reasonable quote and quick job completion, he also exemplified the best communication skills out of the ones that we contacted. He was also available to install the backsplash in our kitchen in 3-4 hours. Before inviting him over, he was diligent over email communication. He was extremely professional in his workmanship and craftmanship. The kitchen backsplash looked so beautiful that my family and friends are left completely stunned by the transformation.

We are excited to work with him again on any future projects and fully recommend Giulio for any of your kitchen backsplash needs.

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Company Response

Hi Joyce,

I'm so delighted to hear how happy you are with your new backsplash! Thank you so much for your kind words, they are greatly appreciated. It was my pleasure working with you and I'm looking forward to working together again in the future!

Thanks!
Giulio
Verona Tile.

Linda
Linda
9 reviews Toronto, ON
0/10

3 showers 2 tiled floors and 2 kitchen backsplashes

Verona Tile
Giulio did 3 showers, 2 bathroom floors and 2 kitchen backsplashes for us. He was professional and punctual. There were no issues until 3 weeks after the job was done, we got leaking in the basement ceiling and immediately called the plumber. The plumber came and investigated his own work to find out later that Giulio had not caulked the shower on the main floor which resulted in the leaking in the basement ceiling. I immediately informed Giulio of this who responded, “oh I thought you guys were not moving in for few more weeks, so I didn’t bother to caulk it!” He took no responsibility for the error much to my surprise. 2 months later, the shower in the basement started leaking. He did not respond well. He did not tell me when he would be in as he was busy right now!! Now this was a leaking shower in my world that needs attending to immediately however, he told us he would be in when he had some time. Days passed and eventually I had to call in someone else. This gentleman told me that the tiles on the shower floor were leaking and would need to be removed and replaced. When I confronted Giulio, he said it was not his fault and that “I was lucky he responded to me at all as most contractors would not.” More shock and awe!! Then to save on money I removed the shower base & the tiles myself. The new company also suggested that I remove several tiles up the wall so that he could extend the base etc. I did this and again more shock and awe to find out that the tiles were not even completely covered with adhesive (see photos) and to add insult to injury there was no adhesive on the wall either!! I discussed this with Giulio who and I quote stated “I think it best if we stop all communications.”

The new company warned me that if he has done all your tiling work like this it will eventually leak and cause a lot of damage. I cannot afford to do this immediately & I am having some random tiles removed from the other showers to see if it has been installed properly. In the meantime, it is very disheartening that people come into your home take your hard-earned money and not do the job right. So sad. I do not recommend this company.
Please note that the tiles in the photos were just removed from the shower wall!! 1 did have a blob of adhesive only!! And if you look closely you will see the wall has zero adhesive. Such a shoddy job. And I may have to redo and pay again for a job already done & paid for. I want to cry. And God knows how much damage has already occured!!

3 of 3 people found this review helpful.
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Company Response

I always endeavour to work with all my clients in a professional and timely manner, with the utmost of honesty, quality and integrity. Most of my reviews are excellent with an impressive 37 out of 40 PERFECT 10/10 reviews!!!! Your experience is so different from the experience of all of my other customers whose reviews you can read. Of course all reviews are important to me and I regret that your expectations were not exceeded. My work and customer satisfaction is my number one goal and this review in no way reflects the work I do. It would seem, based on all your reviews, that most of the contractors who worked on your house received an unfortunate rating of 0/10 which seems quite unusual. (I should also mention that a second 0/10 review was posted for Verona tile by you under a different name as investigated by homestars and was immediately taken down, EXTREMELY dishonest and spiteful in my opinion.) One of the contractors that did work at your house actually reached out to me and was dumbfounded as to why he, myself and other contractors received these poor reviews. It is obvious you are on a mission to destroy the reputation of not only myself but the other contractors that worked on your project. In conclusion we at Verona Tile take pride in our workmanship and customer service.

Thank you kindly,
Giulio Martino
Verona Tile

Wen in Toronto
Wen in Toronto
2 reviews Toronto, ON
10/10

Kitchen Backsplash

HIGHLY RECOMMEND Giulio. He did our backsplash for us, and did a fantastic job. We couldn't be happier with his work. He was professional, courteous and very personable. On top of that, his work is outstanding. He passed back his discount with his tile supplier, and we bought our tiles at a great rate. He also provided recommendations on grout colour and how to stack the tiles. His recommendation came out great. We're so happy with our kitchen. Thank you Giulio!!! 10/10!!!

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Company Response

Hi Wen,

Thank you so much for the kind words! It was an absolute pleasure and I'm so happy you guys are pleased with the work. You have a beautiful home and I wish you guys the best!

Giulio
Verona Tile

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verona Tile

Hi, I’m Giulio Martino, owner and tile installation expert at Verona Tile. I specialize in the installation of ceramic, porcelain and natural stone materials for residential and commercial applications. With over 20 years of experience working in the Greater Toronto area, my reputation is built on trust and on the understanding of client’s expectations. For a cost-effective, reliable solution to your tile installation needs, please contact me for a free estimate.

CATEGORIES
Tile & Stone Contractors
SPECIALITIES
I pass on a 40% contractor’s discount from my supplier to customers
WEBSITE
http://veronatile.ca/
PAYMENT METHOD
Cash and Cheque
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Yes. Kindly ask for details.
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