We felt we were grossly overcharged for the quality of the work on this large exterior job.
College Pro said it would take 3-5days to complete the work, as did all other quotes. The two guys that came and did the work, had completed it in one long day. The paint was literally slapped on, with very little prep to surfaces. Lots of windows were left with paint on them.
We asked Kelly to return and inspect the work - and she sent the painters back to repaint. But we are still not happy with the finishing.
We had reservations about using "college pro' because we wanted a trade painter, but we were recommended Kelly at College Pro from our usual painter who was booked up. The quote provided wasn't much less then other quotes - but we trusted the recommendation so went with College Pro. Big mistake!!
Final point: We were charged over $1000 extra because we used two paint colours on the exterior. I asked for an explanation of this, and never received an answer.
I will not be using them for future work.
- Approximate cost of services:
- $4,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?