I had painters come to my home to paint the trim around the windows and doors and paint all doors and front pillar. Initially in the glare of the hot sun it looked ok but in the morning all the mistakes could be seen. The franchisee for my area wanted to send another crew but he would not say how much experience they had to correct all the mistakes and did not reply to last email. General Manager has yet to contact me after 2 calls, they have been paid in full for an unsatisfactory job.
- Company Response
We're sorry to hear that your job was less than satisfactory, and that you haven't heard from a General Manager. We have reached out to the GM in Grimsby and asked that they contact you -- we should have your information on file as you've called in. You are welcome to send a note to firstname.lastname@example.org also detailing the best time and means to reach you. This is not the kind of experience we aim to provide for our customers, and clearly need to fix some things on your job, and in our communication.