Restoration Hardwood saved the day!
We did a huge main floor reno that involved removing everything, including the kitchen, and stripped everything down to the floor joists. It took weeks to get everything done, leveled, drywalled, ducted, etc., then we finally got the subfloor down and all we had to do was put down the hardwood we ordered. Home stretch!
EXCEPT we discovered the hardwood supplier (Lauzon) had sent the wrong colour of floor. And it came from Quebec. And they didn't even make the colour we ordered anymore. And it would take four weeks to get a replacement. And in the meantime we'd have to rent other accommodation for a month and move twice. Nightmare.
The better/faster option was to lay the floor and refinish it instead, and Restoration Hardwood stepped in to save the day! We called mid-week one week, and by Monday they were onsite refinishing the floor. By Friday it was completely done, and done beautifully, and on the next Monday we were able to resume the renos. Such a relief.
Total pros, easy to deal with and do great work, and absolutely saved our butts. What's not to love?
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Jennifer! It was our pleasure to come and work on your home. I'm glad we were able to relieve some of the stress you guys were going through. From our conversations afterwards, it is great to hear how pleased you are with the work. And once the final floor protection comes up, I'm sure you'll be enjoying them for years to come.
- Lee