Naiad Irrigation Systems Ltd

Sprinkler Systems
21, 235105 Wrangler Drive AB T1X 0K3
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Sprinkler Systems
Naiad Irrigation Systems Ltd
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97%

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Best of the Best '22 
Best of Award '22 winner 9 timesBest of the Best '22 Best of Award '22winner 9 times

Reviews for Naiad Irrigation Systems Ltd

Average customer rating:
9.7 10 (343 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Complete overhaul of aging underground irrigation system in Calgary

After researching the best irrigation companies in Calgary - NAIAD Irrigation Systems kept coming up as the most reliable company anytime we talked to neighbours and friends. So, we called Naiad in early Summer with some complicated problems in our very old irrigation system. We had leaks in the lines, broken valves and every sprinkler was a disaster. They were so friendly and helpful on the phone, within minutes we had a confirmed appointment a couple days later and were given updates of when our irrigation technician would arrive. Our tech, Tyler, was on-time, he was prepared and he got right to work. He explained the problems and had solutions for everything. He rebuilt our main lines into a protected box, tested and fixed every line and sprinkler and he even upgraded our system with this Hunter outdoor wi-fi irrigation controller. Now we use the Hydrawise app and can take care of everything from our phones! No hassle, no worrying about when or how much watering, its so easy and efficient and it even gives us comprehensive reports about our system. After Tyler walked us through using the app he said hed have the office contact us to get on schedule with the Fall blow-outs. They called within a half hour and we had a confirmed appointment for winterization. To say that we received great customer service is an understatement. We had the best customer service experience from Naiad! Well be booking Naiad for snow removal in the future as well. Thanks for helping us out guys!

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent service

Matt from NAIAD was great. Helped with the spring set up and explained everything in detail.

Approximate cost of services:
$50.00
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Company Response

Thank you for taking the time to provide such a positive review. We appreciate feedback from our clients. We are pleased you were happy with the service Matt provided.

Cari Manz in Calgary
Cari Manz in Calgary
3 reviews Calgary, AB
10/10

Regular irrigation spring start

Ive been a customer for 4 years now. I feel taken care of. This year I had Quinn Zintel attend to my start up. I had a call earlier in the day from the office, advising me that there was an earlier opening than my original booked date. Quinn contacted me later on the day to advise an estimated time and showed up earlier than he anticipated. Quinn was very thorough and extremely knowledgeable. Honestly the best technician I have ever dealt with. He also offered some advise and suggestions on how I could upgrade my current system and things to watch for if I run into any trouble with it, inside and out. Very impressive young man. Very impressive indeed!

Approximate cost of services:
$100.00
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Company Response

Hi Carl, Thank you for your kind words. Quinn's professionalism and thoroughness is one reason he has recently been promoted to Senior Service Technician. We are very happy to hear that you are pleased with the service you received. We look forward to taking care of your irrigations needs for many years to come. Have a great day, Carl!

Reid Morrison
Reid Morrison
0 reviews Calgary, AB
10/10

Irrigation Service and yard maintenance

I have used Naiad for several years. Initially I used them to do repairs, spring start up and fall blow outs but I was so impressed with their professionalism and response to my requirements (no matter how last minute) that I now use them for monthly yard care during the summer. Their staff are knowledgeable, friendly and always do a great job no matter the task. I highly recommend this company.

Approximate cost of services:
$200.00
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Company Response

Hello Reid, We are so glad to hear your happy with our repairs, fall blowout and yard maintenance services. Thank you for such a kind review!

Angela in Calgary
Angela in Calgary
0 reviews Calgary, AB
10/10

Sprinkler service

We are very happy with the service we have received from Naiad. They are prompt, efficient, always come with parts needed for any repairs. Appreciate the information on who is coming and when. Excellent service

Approximate cost of services:
$61.29
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Company Response

Hello Angela, we are so happy to hear you were pleased with our service technicians work and ease of available parts. Thank you for the positive review!

Private User
Private User
Private User reviews Calgary, AB
9/10

Great service

We had several sprinkler heads lifted as they had sunk. We also had some heads removed as we contracted with another company to put in a concrete patio. Naiad worked with scheduling and changing the appointment last minute to accommodate changes made by the other company. Their workers were friendly and knowledgeable.
Great experience

Approximate cost of services:
$400.00
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Company Response

Thank you for your positive feedback. We are happy to have been able to accommodate your schedule changes.

Jennifer Cioffi
Jennifer Cioffi
0 reviews Calgary, AB
10/10

Reliable and Cost Effective Irrigation System Repair and Maintenance

We bought our house in 2019 and discovered the irrigation system had not been used or maintained in over 3 years. We called Naiad and they came out, evaluated the situation and got us up and running for a very reasonable price. We then had some landscaping done, and our contractor damaged the irrigation lines, and the folks at Naiad were super responsive in coming back to fix the damage. Again, very reasonable price for the work. We have since used them for Spring activation and Fall blowouts and they show up reliably and do great work when they are here.

Approximate cost of services:
$200.00
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Company Response

Hi Jennifer, Thank you for your kind words. We are glad we have been able to help keep your underground sprinkler system operating at peak.

Private User
Private User
Private User reviews Calgary, AB
10/10

Snow Removal

We have been with Naiad Irrigation Systems for snow removal for about 5 years and I cannot say enough bout the service. The staff and service is exceptional. I've never had to call to ask when they are arriving or have had to call that the snow was not removed at my satisfaction.
No matter who I have had to contact during the years I have always been satisfied with the outcome.

Approximate cost of services:
$180.00
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Company Response

Hello, We are so glad to hear that you are pleased with our services. Thank you for such a kind review!

Private User
Private User
Private User reviews Indus, AB
8/10

winterization

The service was done on time with proper advanced notice. I was contacted before the service so as after completion of the service.Winterization completion tag was hanged to main service valve.

Approximate cost of services:
$90.00
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Company Response

Thank you for the feedback. We appreciate your taking the time to help us improve our service.

Rick and Ellen in Okotoks
Rick and Ellen in Okotoks
0 reviews Okotoks, AB
10/10

Irrigation System

We had Naiad Irrigation Systems Ltd. do the blow out of our sprinkler system. We were very happy. They have competitive pricing, sent emails confirming the date and approximate time, texted prior to arrival because we have a dog, arrived on time and blew out the system. Booking and paying for the service was very easy. Peace of mind = priceless.

Approximate cost of services:
$80.00
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Company Response

Thank you Rick and Ellen. We are happy that you have found our booking process easy to use and that you find our notifications useful. We look forward to continuing to provide your blowouts for many more years.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Naiad Irrigation Systems Ltd

Naiad Irrigation Systems installs and services underground sprinkler systems in Calgary and the surrounding area. We specialize in both residential and commercial irrigation systems.

From activation and repairs to winterizing sprinklers in Calgary we offer award-winning and certified services by the Canadian Prairie Chapter Irrigation Association.

Thank you for choosing NAIAD Irrigation Systems

CATEGORIES
Sprinkler Systems and Lawn Maintenance
PRODUCTS
All residential and commercial irrigation parts / supplies.
SERVICES
Underground sprinkler system repair, Irrigation Installation, Service, Fall Blowout, Sprinkler Winterization, DIY Courses, Designs, Residential and Commercial. Snow removal and lawn maintenance too.
BRANDS
Hunter, RainBird, Irritrol, Toro, Orbit, etc.
SPECIALITIES
Snow Removal, Irrigation and Water Truck
WEBSITE
https://www.naiadirrigation.ca
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Visa, MasterCard, Amex, Etransfers, Cheque, Cash
LICENSES
Business License, WCB, and Liability Insurance
MEMBERSHIPS
BBB, Canadian Priarie Chapter Irrigation Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Irrigation Contractor, Certified Landscape Irrigation Auditor, Certified Water Management
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-5 Year parts and labour waranty with all installs
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