Mark and his crew were nothing but top notch from start to finish. Right from our very first meeting Mark was punctual, professional, and incredibly knowledgeable. We weren't sure which colour of carpet to go with, but Mark was right there to offer up his suggestions utilizing his vast experience with quality and colour based on our family dynamic and lifestyle (kids/pets/traffic/etc). He suggested options, without coming across as the normal "pushy salesman" we all hate.
Communication was fantastic throughout, to a point where Mark was even reaching out to me with reminders to keep the project moving along.
Install day came and went with ease. The installer was very professional and polite, and was able to motor through our job in a matter of hours. The finished product looks & feels great!
To top it all off, Mark called me immediately after I paid my invoice to tell me that I accidentally overpaid (he had quoted labour for tear-out and removal of our existing carpet, but I had done that myself) and he was issuing a refund to that amount immediately. What other contractor would pick up on that so quickly and have the integrity to refund the money back!?!
I will continue to use Victorious Carpet and recommend them for any carpeting projects moving forward!
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- Company Response
Thank you very much for sparing your valuable time to share your experience.
We highly appreciate your feedback and look forward to your future projects and referrals.
Victorious Carpet and Flooring
CFI Certified Carpet and Resilient Flooring Contractor
☎️ (416) 858-7006
🏡Creating Enjoyable Flooring Solutions For Occupied Spaces Since 2001…
🏆 Rated 🔝 Carpet Flooring Contractor since 2008. 15 Years in A Row
Carpet and Luxury Vinyl Sales and Installations | All Sorts of Carpet Repairs | Carpet Re-Stretching.
Servicing; Toronto, Burlington, Oakville, Milton, Mississauga, Brampton, Aurora, Markham, Richmond Hill, Scarborough, Pickering, Ajax, Whitby, and Oshawa.