Victorious Carpet Installation & Repair Services

One day about five months ago, I came home to find that our cleaning lady had spilled bleach on our beige carpet. The bleach had removed the colour from the carpet and there was now a white spot directly in the middle of the carpet in our bedroom. I had two other companies come by to look at it. One company said it couldn't be repaired and I had two options, 1..put an area rug over the spot or 2..replace my entire carpet for a spot that was no bigger than 3" square. Another company said it could be repaired but I would not be happy with the results as there would be a visible seam. I decided to leave it for quite some time because I didn't know what would be worse, a white spot in the middle of my carpet or a visible seam in the middle of my carpet. I was beginning to think it was hopeless.

I looked at the white spot on my carpet for weeks and thought...this is crazy..there has to be a company that can do a patch. I decided to try carpet companies outside of the Burlington area. I googled carpet repair and came across Victorious Carpet. From my first phone converstion with Mark I felt completely confident in this company's sevice.

I am so happy with the results. I can't even see where the patch was done. I wish I would have called Victorious carpet first. It would have saved me a lot of headache.

I would recommend this company to anyone looking for a carpet patch/repair.

I was very impressed with the level of service provided by Mark and his team. They worked long unanticipated hours in order to get the job done in a relatively short period of time. Mark made every effort to ensure that we were satisfied throughout the installation period and afterward.

Victorious were professional and capable, the two things we look for in a contractor.

We needed to have our carpet stretched in order to remove a few buckles due to water damage. Mark walked us through the quote and gave us a quick history of carpet and carpet care.

They arrived on time and exceeded our expectations.

I would gladly recommend them to a friend and will contact them once we are ready to purchase new carpet.

Mark and his guys are terrific. I needed to replace the carpet in our basement apartment, and I had managed to find some barely used second hand carpet to put in. The replacement carpet was in several rolls. I called Mark and gave him the measurements. He asked some great questions and gave me a quote on the spot.

When installation day came, Mark and his team were there right on time. They had a look at the rolls of carpet I had and offered a couple of options on how to install it with the least number of seams. Within minutes Mark and his crew went to work. They were quick and efficient and cleaned everything up after themselves and the bill was exactly as quoted.

Great work. Great people. Highly recommended.

Your staff's installation and service was wonderfull. They are friendly, professional and hard worker. They arrived on time. They explained what they would do very well. They answered all my questions. (Answering my questions is not so easy all the time.) They did answer very well. And finished the work as they promised. Thanks a lot!

Dave.

Called Mark with our problem of several big buckles in our broadloom and an appointment was arranged quickly. Mark was very courteous, explained exactly what could be done to fix the problem, and within 4 hours everything was perfect. I would highly recommend his service. Very reasonable and reliable to deal with.

As new homeowners Mark came to install carpet for us. Working with him was truly a pleasant experience and the work done was absolutely perfect. After subsequent run-ins with less-than-commendable contractors, I came to fully appreciate how one-of-a-kind this company is. When we suffered water damage to a carpeted floor in the house, Mark came immediately to help us with his usual perfectionist standards. This guy is the real deal - hardworking, genuine and priced very fairly. He will never leave you hanging, and is loyal and responsive to his customers even long after the job is complete.

Called Mark for a quote to recarpet basement after a drain backed up and ruined the old carpet.

He was there the next day with samples and the job was complete by the end of the week. I would recommend to anyone and will use them again in the future. Really good experience, great price.

It was with some apprehension that I contacted Mark using the Internet.The worker I hired didn't show and I needed to get the job done.Mark was quick to respond and we feel very lucky. He was there the next day and quickly analysed the situation and explained all of the options that I could pursue, attaching an estimated cost to each strategy. Mark was highly skilled,hard working,very client oriented and thorough in every way.I give him the highest recommendation possible. We will be return customers.

Mark from victoriousflooring.com was very helpful by explaining the benefits of different carpet fibres. Our first option was wool carpet than decided to go with a nylon fibre carpet. Mark also spotted some issues on our stair case and asked us to have corrected. He suggested a handyman, did a terrific job for a very reasonable cost. With a little difference we upgraded our underpad for the basement and used a regular underpadding for the rest of the house. He also left us small pieces in case a patch or repair is needed in the future. Overall, it was a relaxed and no pressure transition by choosing the carpet and having it installed. I would highly recommend this company to anyone.