Duct Care Inc

Duct Cleaning
Whitby ON L1N 2J2
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HomeStars  >  Duct Cleaning in Toronto, York Region  >  Duct Care Inc  >  Decent work.. but overcharged me for coil cleaning
Darshak in Toronto
Darshak in Toronto
1 review Oakville, ON
5/10

Decent work.. but overcharged me for coil cleaning

I got my vents cleaned with them recently. This was my first time getting my vents cleaned (first home), so I can't compare their service to someone else. However, overall I thought they did a good job cleaning vents. They were knowledgeable and showed a lot of patience in listening to my questions and answering them very politely. They also did their work cleanly. The only disappointment I had was I felt they overcharged me on cleaning coils. I got the package deal from groupon that included 12 vents and furnace blower cleanup. They recommended me to get the coils cleaned up for which they said would cost me additional $120. All they did was used their air blower to blow the dust out of the coil and were done in less than 5 mins. I thought that was a ridiculous price to charge for such a small job. When I argued that the price was too high for the amount of work they did to clean it, they defended it by saying it's about the service and it was flat rate and they wouldn't had charged me more if there was lot of clean up to be done. I certainly didn't buy that story as they didn't even open the hood to see how bad the coils were. He just blowed air for few mins and was done. Initially I was impressed with their professionalism, but then they ripped me off on the coil clean so basically taking away the advantage i had to get a good deal from groupon. I would recommend this service to others, but would ask you to be cautious and do proper research to make sure you are paying a fair price, instead on believing what they say.

Approximate cost of services:
$350.00
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Company Response

Hi Darshak, Thank you for taking the time out to post this review. I am sorry that you felt that the price for AC Coils was quite high. Our prices are very competitive when comparing with others. There are many good companies out there with very good reviews please do your research and do compare the price that you paid for our services including duct cleaning + furnace cleaning + ac coils cleaning and you won't be disappointed.